Detailed cloud service description for contact center solution
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Luware Nimbus is a cloud-based contact center solution that seamlessly integrates with Microsoft Teams. This white paper provides an overview of the Luware Nimbus service, including:
• Luware Nimbus' architecture and how it extends the Teams platform with intelligent contact center capabilities
• The support packages and service level agreements (SLAs) available for Luware Nimbus customers
• Details on the Luware Nimbus platform, including availability targets and maintenance schedules
• Limitations and usage guidelines to ensure a consistent user experience
Read on to learn how Luware Nimbus can enhance your Microsoft Teams deployment with advanced contact center functionality.