Luware Nimbus Roadmap 2025

Luware, a leading contact center solution provider, has unveiled its roadmap for Luware Nimbus in 2025. This outlines new features and enhancements to make Nimbus more powerful and user-friendly for businesses.
Key highlights include:
· Bulk Edit capabilities for users and services
· Context Handover for seamless call transfers
· Change Log functionality for visibility into modifications
· Custom Roles for granular permission control
· AI-powered capabilities like chatbot integration and keyword detection
Luware's roadmap reflects their commitment to delivering a top contact center experience within Microsoft Teams. To stay updated, read the full Luware Nimbus Roadmap 2025.