How to spend smart with ITAM
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3 critical steps to managing technology spend and risk
By: ServiceNow
Type: eBook
Your technology infrastructure and enterprise architecture are made up of a complex, inter-related estate of IT assets and business applications.
But despite initiatives to reduce costs and minimize risk in this infrastructure, success can be elusive for 3 primary reasons:
- Siloed and incomplete data about applications, software, and hardware
- Misalignment of asset management, enterprise, architecture, and strategy
- Manual processes that prevent consistent and timely action at scale
So how can you avoid these 3 omnipresent risk factors?
In this e-book, discover a practical, 3-step approach to optimizing technology spend and mitigating risk.
These are also closely related to: "How to spend smart with ITAM"
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The intelligent automation and low-code handbook
By: ServiceNow
Type: White Paper
Modern enterprises face the need to innovate amidst disruptions. To stay ahead, they must rapidly develop digital solutions and automate, despite challenges like developer scarcity and cost control.
This white paper shows how intelligent automation and low-code help:
- Streamline and automate for efficiency
- Enable quick app development by all developers
- Scale low-code with effective governance
Learn from Desjardins and Marken's success in consolidating legacy systems, driving innovation, and achieving productivity gains.
Read to see how your organization can gain agility and speed with intelligent automation and low-code.
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Optimizing cloud costs through visibility and automation
By: ServiceNow
Type: White Paper
Cloud spending is set to reach 26% of IT budgets, but mismanagement leads to 40% overspending. With 30% of cloud workloads oversized and a quarter of subscriptions dormant, manual cost tracking is ineffective, and disparate systems hinder automation.
FinOps teams need to align tech efforts with budget limits. ServiceNow Cloud Cost Management offers a unified platform to monitor hybrid cloud expenses, budget effectively, optimize resources, and deactivate unused services. ServiceNow users report significant savings from rightsizing and identifying inactive resources.
Discover how to enhance your cloud efficiency and expenditure by reading the full content.
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5 key IT asset cost reduction tips to free up your budget
By: ServiceNow
Type: White Paper
Enabling flexible, resilient IT doesn’t necessarily mean spending more money. In fact, it can mean cutting costs. Explore this white paper to discover 5 ways that you can reduce your IT asset costs and optimize your IT operations.
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Eliminate shadow IT costs & protect revenue with ITAM
By: ServiceNow
Type: eBook
Every year, companies waste far too much money on software, hardware, and cloud resources. In fact, 66% of organizations reported having a plethora of duplicate hardware and software. Learn what it takes to develop a winning technology asset management strategy in this ServiceNow e-book.
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Optimize tech spend and mitigate risk with a unified platform
By: ServiceNow
Type: Product Overview
In this product overview you'll find out how you can optimize technology spend and mitigate risk with a single platform for managing applications, hardware, software, and cloud. Read the full product overview now to learn more.
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Are you merely tracking assets—or are you maximizing their full value?
By: ServiceNow
Type: eBook
Read this e-book to see how you can automate your hardware asset management to maximize the value of your current technology investments and help your IT teams become a strategic business partner.
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The Gorilla Guide to IT asset management
By: ServiceNow
Type: eBook
Smarter approaches to asset management addresses the hidden asset cost gotchas; download this Gorilla Guide e-book to find out how.
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IT asset tracking: Why having all the data won't suffice
By: ServiceNow
Type: eBook
Explore in this e-book the kind of data you need to see all your software, hardware, and cloud-based assets – as well as cloud resources that are often overlooked.
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Revive your digital transformation with these best practices
By: ServiceNow
Type: White Paper
Struggling with your digital transformation? In this 9-page white paper, discover 4 best practices to get it back on track – from proactive planning to optimizing technology spend.
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3 essential steps for driving strategic outcomes with SPM
By: ServiceNow
Type: White Paper
Dive into this white paper for your 3-step roadmap for driving critical outcomes across your organization by adopting SPM as a strategic fulcrum.
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How IT can boost employee and customer experience initiatives
By: ServiceNow
Type: eBook
Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.
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Empowering CIOs to lead
By: ServiceNow
Type: eBook
CIOs are increasingly vital to business strategy as technology and digital transformation become indivisible. Read this ServiceNow Report to explore how to empower CIOs to lead business change in your organization.
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Empowering CIOs to Lead: A guide to tackling technology challenges across the business
By: ServiceNow
Type: eBook
Is your organisation aligned to pivot fast when change hits? Explore the CIO guide to tackling technology challenges across the business and see how a unified platform helps your entire organisation align and to quickly pivot in times of change while driving innovation and minimising costs.
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The secret to driving growth and reducing costs in HR
By: ServiceNow
Type: Case Study
In today’s ever-changing economic environment, many HR Leaders are looking for new ways that they can optimize costs while also creating efficiency and driving growth to deliver exceptional employee experiences. But can this be done? Browse this white paper to learn more.
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How AI can help you cultivate growth amid economic uncertainty
By: ServiceNow
Type: eBook
In this e-book, discover how cultivating growth and enhanced productivity amid economic uncertainty can be made simple with the support of AI solutions.
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Using Jira Service Management in tandem with other ITSM systems
By: Atlassian
Type: eBook
Low-code and no-code AI, as well as other emerging technologies are changing the tech landscape. In response, IT leaders are rethinking their approach to work, and the ITSM systems that make it possible. Download this 33-page e-book now to learn more about how organizations are leveraging ITSM systems to facilitate work in a changing landscape.
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Customer expectations are changing: What to do about it
By: ServiceNow
Type: eBook
For companies to be successful, they must achieve the delicate balance of finding ways to reduce costs while still delivering seamless customer experiences that stand out versus the competition. Today, focusing solely on customer engagement is not enough. Customers also want easy problem-solving with minimal effort. Read on to see how to offer it.
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You’re ready to get started with GenAI…but how?
By: ServiceNow
Type: eBook
Before you can unlock the benefits of GenAI, you first must answer the question: How do I incorporate GenAI into my IT estate? Download this e-book to find out.
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How modern CIOs are getting ahead with AI and low code
By: ServiceNow
Type: eBook
In a tumultuous business landscape, organizations are constantly looking for ways to get ahead. In this e-book, you’ll discover how intelligent automation and low-code can boost enterprise innovation and open new revenue streams for your business. Read on to learn why and how CIOs are integrating strategic change within their organizations.
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How to reduce field service costs with increased efficiency
By: ServiceNow
Type: eBook
Discover in this e-book how ServiceNow FSM can help your organization simplify and streamline your field service operations, delivering transparency and real-time visibility to employees, third-party contractors, and customers.
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Using AIOps to grow your business with 24/7 resilience
By: ServiceNow
Type: eBook
How can you ensure your existing IT services run smoothly 24/7, to help your business grow? Read this guide to learn how AI-powered service operations can help you get the most out of your existing IT investments, to deliver extraordinary IT experiences for employees, boost revenue, reduce costs, speed innovation, and transform your business.
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How you can keep up with the customer experience evolution
By: ServiceNow
Type: White Paper
The customer experience has changed significantly in recent years due to digital disruption. This ongoing change puts more pressure on customer service leaders than ever before to ensure that customer engagement stays high while costs are kept down. Read on to learn how your organization can navigate these challenges and continue to grow.
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How to Have Productive Experiences for Your Employees
By: ServiceNow
Type: White Paper
An organization is only as strong as its employees. Read this paper to learn how the path to delivering productive employee experiences and supporting new ways of working begins with creating exceptional experiences.
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Proactive Field Service Roadmap: 5 Key Priorities
By: ServiceNow
Type: eBook
This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.
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Achieve a 399% ROI with ServiceNow Field Service Management
By: ServiceNow
Type: Analyst Report
Discover in this Forrester Consulting Total Economic Impact analyst report the potential return on investment (ROI) your organization may realize by deploying ServiceNow FSM, and how you may see an increase of up to 16% in your field service efficiency rate.
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Discover the power of AI for business transformation
By: ServiceNow
Type: eBook
Explore how ServiceNow's AI-powered platform can revolutionize your business. Learn how to leverage generative AI, boost productivity, and deliver exceptional customer and employee experiences. Read the e-book to discover the power of an integrated AI platform.
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Explore artificial intelligence in ITSM and the tool options
By: TechTarget IT Operations
Type: eBook
Artificial intelligence in ITSM is the way of the future. Dive into this comprehensive buyer's guide to discover if you have the right conditions in place to introduce this multifaceted technology, and learn guidelines to help you choose the most suitable suite of products.
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How to break down data silos with the Now Platform
By: ServiceNow
Type: White Paper
How can you empower your customers, employees, and partners with modern, consumer-grade experiences? Read on to learn how the Now Platform can help you break down silos, seamlessly connecting your people, systems and processes with enterprise-wide digital workflows while increasing speed to value.
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8 often-overlooked benefits of a powerful cloud-based EAM solution
By: ServiceNow
Type: eBook
In this e-book, discover the 3 capabilities your organization needs to modernize your enterprise asset management.
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Embedding AI Into Technology Strategy: Five Steps to Impact
By: ServiceNow
Type: Analyst Report
How can you modernize IT experiences AND empower employee productivity? Say YES to both by building an AI-enabled IT foundation. Embed AI into your technology strategy and take the first steps to unlocking new efficiencies and innovation. Get insights on automation and AI from this IDC Spotlight.
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Beware the AI proof of concept doom loop
By: ServiceNow
Type: White Paper
In this IDC white paper, discover the 5 essential steps for effectively embedding AI into your technology strategy.
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Explore how generative AI fuels business agility and efficiency
By: ServiceNow
Type: White Paper
Discover how intelligent automation and generative AI can fuel agility and maximize efficiency in your organization. Explore the transformative impact of these technologies on app development, productivity, and innovation. Learn how to embrace AI-powered solutions and seize the opportunity to elevate your business. Read on to learn more.
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Strategies to build apps faster with low-code solutions
By: ServiceNow
Type: White Paper
Accelerate digital transformation with low-code solutions that empower citizen developers and streamline app development. Learn how ServiceNow's Creator Workflows can help your organization build apps faster, scale without sprawl, and modernize legacy systems. Read the White Paper to learn more.
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eBook Modernise your IT services and operations with AI
By: ServiceNow
Type: eBook
Discover simple ways to help employees work smarter and more efficiently with AI-powered service operations. In this ebook, you'll learn how to expedite IT agent support, enable time-saving self-service and automate IT issue resolution on a single, unified platform.
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Modernize IT services and operations with AI
By: ServiceNow
Type: eBook
Discover simple ways to help employees work smarter and more efficiently with AI-powered service operations. In this ebook, you’ll learn how to expedite IT agent support, enable time-saving self-service and automate IT issue resolution on a single, unified platform.
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Your look into the state of IT asset management (ITAM)
By: ServiceNow
Type: Analyst Report
Minimized security risks and audit performance/accuracy topped the list when organizations were asked, “which business metrics are used to measure the success of your ITAM programs?” Dive into this report, “A business view of IT asset management: Current state and near-term outlook” to learn about how ITAM is evolving.
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The 3 steps to better optimizing your IT operations
By: ServiceNow
Type: eBook
In this guide, discover a practical, 3-stage approach for automating and optimizing IT services and operations on a single cloud platform, giving you the ability to govern all things IT while efficiently delivering extraordinary technology experiences.
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eBook 3 ways to expand technology services and still cut costs
By: ServiceNow
Type: eBook
When you bring IT services and operations together on a single AI-enabled platform, you can gain 100% visibility across your estate by automatically mapping your IT infrastructure to digital services. Read this guide to discover three ways you can deliver better IT services more efficiently, while reducing costs.
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Journey to modernizing IT services and operations
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Type: eBook
In this three-step guide, discover how you can increase IT service agent efficiency by 66% with real-time IT visibility and AI-assisted recommendations, while increasing productivity by 30% with automated self-service.
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Cognizant grows securely with integrated ServiceNow and Tanium
By: Tanium
Type: Case Study
When Cognizant, a provider of professional services, found itself the target of a cyberattack, IT leadership knew they needed better visibility into their ServiceNow configuration management database (CMDB) than they currently had – and fast! In this case study, find out how the team unlocked that visibility.
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The state of IT Asset Management (ITAM)
By: ServiceNow
Type: Infographic
Reduced security risks, stronger audit performances: These are two of the many metrics that organizations leverage to measure IT asset management (ITAM) success. To discover other metrics, and to learn how to boost your ITAM program’s success, download this infographic.
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NNL CXO Customer Experience (CX) Trends: Executive Insights - Exploring the Untapped Power of GenAI in Customer Service
By: ServiceNow
Type: Research Content
71% of B2B customers think GenAI will benefit CX. But how can you ensure you’re adding real value to customer service experiences? Read this ebook to learn how CX leaders can unleash the full potential of AI and GenAI. You’ll see how GenAI can help you reduce strain on customer service agents, while lowering costs.
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How you can reduce customer churn by 38% with ServiceNow
By: ServiceNow
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Discover in this white paper how the Now Platform can help you reduce customer service costs while delivering seamless experiences by connecting your teams, systems, and digital workflows on a single platform
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3 paths to faster growth with low code development
By: ServiceNow
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Low-code development platforms enable faster innovation and growth by expanding the developer pool. To learn more, read this paper on how low-code development can accelerate your digital transformation.
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Why leverage low-code with gen AI?
By: ServiceNow
Type: eBook
Amid today's economic turbulence, leaders must improve their bottom-line benefits. But the question remains: Where should they begin this journey? Enter low-code with gen AI – a transformative approach streamlining development, enabling quicker app creation and fostering innovation, with expertise and speed. Access this e-book to learn more.
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Discover 3 strategies for employee retention and growth
By: ServiceNow
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The price of dissatisfied workers is high; Gartner estimates a company of 10,000 employees stands to pay $16 million per year replacing workers who leave in search of something better. This white paper by ServiceNow outlines three steps your organization can take to strengthen your workforce and drive growth. Explore the white paper now.
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Modernize ERP with low-code workflows and accelerate transformation
By: ServiceNow
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Your ERP is among your business's most critical assets, but it isn't the easiest to maintain or modernize. In this eBook, learn how ServiceNow and their partners can help you overcome the challenges associated with ERP innovation at any scale.
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Optimize employee growth and development to fuel business growth
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Type: eBook
Optimize employee growth and development to drive retention and business growth. Learn how a unified career hub can help leaders make smarter talent decisions, managers empower employee growth, and employees plan their career journeys. Read the e-book for a dynamic AI-powered approach.
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Leader’s guide to ESG: Top opportunities in 2023
By: ServiceNow
Type: White Paper
Environmental, social, and governance (ESG) mandates are top of mind for organizations everywhere. Explore this guide to 2023's top ESG opportunities, beginning with three ESG trends.