Think Big: Embracing the New Era of Productivity in the Face of Economic Uncertainty
By: ServiceNow View more from ServiceNow >>
Download this next:
3 Stages For Optimizing It Services And Operations
By: Service Now x Agineo
Type: eBook
Digital transformation has increased demands on IT services, challenging siloed teams. This white paper outlines a three-stage approach to optimizing IT services on a unified cloud platform.
The first stage focuses on expanding services while reducing costs by consolidating tools, automating processes, and gaining visibility.
The second stage emphasizes delivering extraordinary experiences through AI-powered automation and predictive analytics to expedite fulfillment and resolution.
The final stage accelerates productivity by applying best practices, optimizing workflows, and supporting teams with self-service cloud access.
Discover how unifying IT services can scale growth and drive transformation.
These are also closely related to: "Think Big: Embracing the New Era of Productivity in the Face of Economic Uncertainty"
-
How to break down data silos with the Now Platform
By: ServiceNow
Type: White Paper
Platform owners must constantly prioritize their resources across the enterprise. Chances are that you have had to place high importance on platform maintenance, routine changes, modifying existing apps and managing catalog items all the while restricted to prioritizing outcomes for a specific service or a small number of apps.
How can you empower your customers, employees, and partners with modern, consumer-grade experiences?
Read on to learn how the Now Platform can help you break down silos, seamlessly connecting your people, systems and processes with enterprise-wide digital workflows while increasing speed to value.
-
Boost productivity with generative AI in your enterprise
By: ServiceNow
Type: eBook
This e-book explores how generative AI (GenAI) enhances productivity and accelerates business results. Highlights include:
- GenAI's potential to add $2.6 to $4.4 trillion in annual economic value globally and boost labor productivity by up to 0.6% annually through 2040
- How GenAI automates tasks, summarizes incidents, conducts exchanges, generates content, and makes recommendations to boost productivity in IT service management, operations, and asset management
- And more
The e-book also covers the importance of a comprehensive AI strategy and how ServiceNow uses GenAI for workflow automation. Read on now to learn how your organization can harness GenAI.
Find more content like what you just read:
-
Unleash productivity across the enterprise with GenAI
By: ServiceNow and CRI Advantage
Type: eBook
Discover how generative AI can boost productivity across your enterprise. Learn how to leverage ServiceNow's GenAI capabilities to automate workflows, transform employee and customer experiences, and accelerate business agility. Read the e-book to unlock the full potential of GenAI.
-
Boost IT productivity and employee experiences with generative AI
By: ServiceNow and CRI Advantage
Type: White Paper
Discover how ServiceNow's Now Assist can boost IT productivity and employee experiences with GenAI-powered solutions for service management, operations, portfolio management, and app development. Learn how to accelerate innovation and drive real business value. Read the white paper to learn more.
-
Ignite Productivity Across It With Now Assist
By: ServiceNow and NTT Data
Type: eBook
Discover how GenAI-powered Now Assist can boost IT productivity and create better employee experiences. Learn how to free your teams to focus on innovation, streamline IT operations, and accelerate app development. Read the white paper to learn more.
-
Navigate the Era of New Customer Expectations
By: ServiceNow
Type: eBook
For companies to be successful, they must achieve the delicate balance of finding ways to reduce costs while still delivering seamless customer experiences that stand out versus the competition. Today, focusing solely on customer engagement is not enough. Customers also want easy problem-solving with minimal effort. Read on to see how to offer it.
-
Modernize IT services and operations with AI
By: ServiceNow and NTT Data
Type: White Paper
AI is transforming IT services and operations, unlocking new efficiencies and productivity. Learn how to leverage AI and generative AI to empower IT service agents, operators, and employees, driving business outcomes across your organization. Read the white paper to discover unique ways to use automation to improve efficiency and productivity.
-
Boost productivity with unified service operations
By: Service Now x Agineo
Type: eBook
This eBook explores how modern, unified, and automated service operations can empower teams, improve service availability, and drive business impact. Learn how to unlock innovation and deliver extraordinary technology experiences. Read the full eBook today.
-
Streamline Customer Service Experiences With Now Assist
By: ServiceNow and CRI Advantage
Type: eBook
Discover how ServiceNow's GenAI-powered Now Assist can streamline customer service, field service, and app development. Learn to automate tedious tasks, boost agent productivity, and deliver personalized experiences. Read the e-book to see how GenAI can transform your business.
-
Genai: Is It Really That Big Of A Deal?
By: ServiceNow and NTT Data
Type: eBook
Discover how generative AI (GenAI) is transforming industries and empowering employees across IT, customer service, HR, and app development. Learn from ServiceNow experts on the impact and practical applications of this game-changing technology. Read the e-book to explore the future of work with GenAI.
-
Optimize employee growth and development to fuel business growth
By: ServiceNow
Type: eBook
Optimize employee growth and development to drive retention and business growth. Learn how a unified career hub can help leaders make smarter talent decisions, managers empower employee growth, and employees plan their career journeys. Read the e-book for a dynamic AI-powered approach.
-
Proactive Field Service Roadmap: 5 Key Priorities
By: ServiceNow
Type: eBook
This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.
-
Catalyst For Change: Key Allies for Employee and Customer Experience Initiatives
By: ServiceNow
Type: eBook
Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.
-
4 Tips Every Innovative Company Needs To Succeed In Digital Transformation
By: Service Now x Agineo
Type: eBook
Discover four tips to drive digital transformation success, even in tough times. Learn how to tear down IT silos, align strategy and delivery, optimize IT asset management, and leverage AIOps for cloud adoption. Read the white paper to unlock new ways to innovate and adapt.
-
Business Value of ServiceNow Customer Service Management
By: ServiceNow
Type: White Paper
Discover in this white paper how the Now Platform can help you reduce customer service costs while delivering seamless experiences by connecting your teams, systems, and digital workflows on a single platform
-
Using AIOps to grow your business with 24/7 resilience
By: ServiceNow
Type: eBook
How can you ensure your existing IT services run smoothly 24/7, to help your business grow? Read this guide to learn how AI-powered service operations can help you get the most out of your existing IT investments, to deliver extraordinary IT experiences for employees, boost revenue, reduce costs, speed innovation, and transform your business.
-
Realize The Value of IT Investments with End-To-End Hardware Asset Management
By: ServiceNow
Type: eBook
Read this e-book to see how you can automate your hardware asset management to maximize the value of your current technology investments and help your IT teams become a strategic business partner.
-
E-book: Customer Operations 101
By: ServiceNow
Type: eBook
Customers want answers to their issues and requests yesterday. So, how can you empower your teams to deliver proactive service? Check out “Customer Operations for Dummies, 2nd ServiceNow Special Edition,” your guide for fueling seamless customer experiences.
-
Supercharging Employee Growth and Development
By: ServiceNow
Type: White Paper
Business Leaders are finding that focusing on skills, rather than jobs or degrees, strengthens your workforce with modern data and insights. This paper presents four ways that a skills-powered approach can supercharge employee growth and development.
-
3 Capabilities You Need to Modernize Enterprise Asset Management
By: ServiceNow
Type: eBook
In this e-book, discover the 3 capabilities your organization needs to modernize your enterprise asset management.
-
Discover how to build a risk-informed, resilient business
By: ServiceNow and IBM
Type: eBook
Embrace risk and build a resilient business. Learn how to identify, manage, and leverage risks to drive innovation and success with ServiceNow's integrated risk management solutions. Read the eBook to discover how to make the most of change and uncertainty.
-
Are your strategic investments leaving money on the table? 5 ways to tell
By: ServiceNow
Type: eBook
Too many organizations are not generating satisfactory returns on their strategic investments. They are leaving opportunity and money on the table, and their competitors couldn’t be happier. In this e-book, learn how the ServiceNow Now platform can help your organization make sure no opportunities are left on the table.
-
ServiceNow Customer Insights: Customer Experience Testimonials
By: ServiceNow
Type: eBook
Discover in this e-book how ServiceNow customers continue to persevere— do more with less—while still managing to improve customer satisfaction.
-
Your checklist for generative AI field service use cases
By: ServiceNow
Type: Webcast
AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
-
The Gorilla Guide to IT asset management
By: ServiceNow
Type: eBook
Smarter approaches to asset management addresses the hidden asset cost gotchas; download this Gorilla Guide e-book to find out how.
-
Creating And Delivering an Outcome-Driven Portfolio
By: ServiceNow
Type: eBook
Discover in this e-book how strategic portfolio management (SPM), a discipline that has strategic planning at its core, can help you overcome the strategic project gap by connecting all aspects of strategy, from the initial setting of priorities to the achievement of objectives.
-
How can you maintain control of IT assets and costs?
By: ServiceNow
Type: White Paper
Enabling flexible, resilient IT doesn’t necessarily mean spending more money. In fact, it can mean cutting costs. Explore this white paper to discover 5 ways that you can reduce your IT asset costs and optimize your IT operations.
-
Why aren’t business measuring project value correctly?
By: ServiceNow
Type: eBook
Businesses need relevant metrics to monitor and manage project value from the outset. But how do they do that? Read on for the answer.
-
How to reduce field service costs with increased efficiency
By: ServiceNow
Type: eBook
Discover in this e-book how ServiceNow FSM can help your organization simplify and streamline your field service operations, delivering transparency and real-time visibility to employees, third-party contractors, and customers.
-
IT Asset Discovery: From Visibility to Workflow
By: ServiceNow
Type: eBook
Explore in this e-book the kind of data you need to see all your software, hardware, and cloud-based assets – as well as cloud resources that are often overlooked.
-
Customer Experience Trends: Customer Service Insights in The GenAI Era
By: ServiceNow
Type: eBook
Discover in this e-book 5 revelations about today’s customer service experience that CX leaders need to prepare for in the GenAI era.
-
Modern Business Demands Modern IT Asset Management
By: ServiceNow
Type: Infographic
Reduced security risks, stronger audit performances: These are two of the many metrics that organizations leverage to measure IT asset management (ITAM) success. To discover other metrics, and to learn how to boost your ITAM program’s success, download this infographic.
-
Optimize spend, mitigate risks, and deliver success — the way it should be
By: ServiceNow
Type: Product Overview
In this product overview you'll find out how you can optimize technology spend and mitigate risk with a single platform for managing applications, hardware, software, and cloud. Read the full product overview now to learn more.
-
Achieve a 399% ROI with ServiceNow Field Service Management
By: ServiceNow
Type: Analyst Report
Discover in this Forrester Consulting Total Economic Impact analyst report the potential return on investment (ROI) your organization may realize by deploying ServiceNow FSM, and how you may see an increase of up to 16% in your field service efficiency rate.
-
Potential ROI of ServiceNow HR Service Delivery
By: ServiceNow
Type: Analyst Report
Intentionally designing a cohesive employee experience is the key to higher levels of engagement, productivity, and retention for new hires. In this Forrester analyst report, examine the potential return on investment (ROI) your organization may realize by deploying HR Service Delivery.
-
ITOps & service management: The state of play in APAC
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
-
Tanium & ServiceNow: Delivering Asset Management Peace of Mind
By: Tanium
Type: eBook
99% of organizations using CMDB tooling that do not confront configuration item data quality gaps will experience visible business disruptions according to Gartner. So, how can you level-up your CMDB? Browse this e-book to discover how Tanium and ServiceNow deliver asset management peace of mind and can improve your CMDB.
-
Testing New Publishing System
By: ERROR TEST
Type: White Paper
Preparing this resource to be approved and published when we do the switch to the new publishing system.
-
Customer service management solutions: Should your company invest?
By: ServiceNow
Type: Analyst Report
Organizations are looking for solutions that can help them improve employee and customer satisfaction while also retaining business and realizing new opportunities. However, when searching for systems, many struggle to understand the benefits, costs, and risks, as well as the financial impact of the investment. Access this report to learn more.
-
Deploying an outside application for improved onboarding
By: ServiceNow
Type: eGuide
Water utility company Scottish Water needed a way to simplify the onboarding process for new employees. Download this expert guide to see how the water utility company benefitted from using ServiceNow to reinvent how they onboard new staff.
-
Streamline mobile device management with hyperautomation
By: ServiceNow and Samsung
Type: Product Overview
Streamline your mobile device management with Zero Touch Mobility for ServiceNow. This solution provides hyperautomated workflows for end-to-end lifecycle management, from procurement to support and replacement. Reduce TCO, eliminate IT involvement, and enhance user productivity. Read the full brochure to learn more.
-
Simplify and Scale end-to-end Mobility Management with Samsung SDS
By: ServiceNow and Samsung
Type: Product Overview
Simplify and scale end-to-end mobility management with Samsung SDS Zero Touch Mobility for ServiceNow. Gain visibility into the entire device lifecycle, from onboarding to offboarding, with automated workflows and a single pane of glass. Download the solution brief to learn more.
-
Transitioning to a Mobile-First Organization
By: ServiceNow and Samsung
Type: eBook
Discover how Samsung SDS's Zero Touch Mobility (ZTM) integrated with ServiceNow's Hardware Asset Management can streamline mobile device deployment, management, and security to enable a mobile-first organization. Read the full e-book to uncover transformative solutions.
-
Collaboration software in the era of Gen-Z
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, learn how Microsoft is dominating the Software-as-a-Service space thanks to its strength in collaboration software and how the new generation of collaboration software could be stoking communication overload. Also, check out our chart comparing Slack, Microsoft Teams and Spark.
-
Eliminate shadow IT costs & protect revenue with ITAM
By: ServiceNow
Type: eBook
Every year, companies waste far too much money on software, hardware, and cloud resources. In fact, 66% of organizations reported having a plethora of duplicate hardware and software. Learn what it takes to develop a winning technology asset management strategy in this ServiceNow e-book.
-
Navigating Post-Pandemic: Field Service Trends & Insights
By: ServiceNow
Type: White Paper
Technicians’ soft skills become vital with increased customer interaction, servitization's success hinges on transparency and collaboration, and data-driven approaches are key. Read this white paper to understand current field service trends, FAQs, and expectations.
-
Generative AI's impact on IT operations modernization
By: ServiceNow
Type: ESG Research Report
To find out how generative AI is impacting IT operations, Enterprise Strategy Group surveyed 360 IT professionals. Access the findings in this 2024 report, “Generative AI in IT Operations: Fueling the Next Wave of Modernization.”
-
3 Steps for Streamlining Next Gen Mobile Device Lifecycle Management
By: ServiceNow and Samsung
Type: eBook
Streamline mobile device management with Samsung SDS Zero Touch Mobility (ZTM). Automate onboarding, management, and offboarding to reduce costs, enhance security, and improve employee experiences. Download this eBook to learn how ZTM can transform your enterprise mobility.
-
6 automation success stories powered by Red Hat
By: Red Hat
Type: eBook
This e-book shares how Red Hat customers use Ansible Automation Platform to simplify IT infrastructure, accelerate development, and improve reliability. Learn how automation can transform your organization's IT operations. Download the full customer success stories.