Customer Insights: Hyperautomation and Low Code Testimonials
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The intelligent automation and low-code handbook
By: ServiceNow
Type: White Paper
Modern enterprises face the need to innovate amidst disruptions. To stay ahead, they must rapidly develop digital solutions and automate, despite challenges like developer scarcity and cost control.
This white paper shows how intelligent automation and low-code help:
- Streamline and automate for efficiency
- Enable quick app development by all developers
- Scale low-code with effective governance
Learn from Desjardins and Marken's success in consolidating legacy systems, driving innovation, and achieving productivity gains.
Read to see how your organization can gain agility and speed with intelligent automation and low-code.
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Explore how generative AI fuels business agility and efficiency
By: ServiceNow
Type: White Paper
In an era of economic and digital upheaval, agility is paramount. This report delves into how intelligent automation and generative AI (GenAI) quicken app development for developers and citizen developers alike.
Insights include:
- "Fusion teams" of business and IT leaders are key for low-code success.
- GenAI elevates developer efficiency by coding from natural language.
- Governance is vital for the swift, accessible low-code/no-code development.
Case studies show firms are using automation and low-code to fast-track innovation and cohesion.
Read the full report to learn how AI-driven agility can empower your organization.
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How modern CIOs are getting ahead with AI and low code
By: ServiceNow
Type: eBook
In a tumultuous business landscape, organizations are constantly looking for ways to get ahead. In fact, recent research by Gartner suggests that by 2025, 80% of the product development life cycle will make use of generative AI code generation, with developers acting as validators and orchestrators of back-end and front-end components and integrations.
In this e-book, you’ll discover how intelligent automation and low-code can boost enterprise innovation and open new revenue streams for your business. Read on to learn why and how CIOs are integrating strategic change within their organizations.
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Empowering CIOs to lead
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CIOs are increasingly vital to business strategy as technology and digital transformation become indivisible. Read this ServiceNow Report to explore how to empower CIOs to lead business change in your organization.
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Empowering CIOs to Lead: A guide to tackling technology challenges across the business
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Is your organisation aligned to pivot fast when change hits? Explore the CIO guide to tackling technology challenges across the business and see how a unified platform helps your entire organisation align and to quickly pivot in times of change while driving innovation and minimising costs.
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3 paths to faster growth with low code development
By: ServiceNow
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Low-code development platforms enable faster innovation and growth by expanding the developer pool. To learn more, read this paper on how low-code development can accelerate your digital transformation.
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Why leverage low-code with gen AI?
By: ServiceNow
Type: eBook
Amid today's economic turbulence, leaders must improve their bottom-line benefits. But the question remains: Where should they begin this journey? Enter low-code with gen AI – a transformative approach streamlining development, enabling quicker app creation and fostering innovation, with expertise and speed. Access this e-book to learn more.
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Discover the power of AI for business transformation
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Explore how ServiceNow's AI-powered platform can revolutionize your business. Learn how to leverage generative AI, boost productivity, and deliver exceptional customer and employee experiences. Read the e-book to discover the power of an integrated AI platform.
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You’re ready to get started with GenAI…but how?
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Before you can unlock the benefits of GenAI, you first must answer the question: How do I incorporate GenAI into my IT estate? Download this e-book to find out.
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Strategies to build apps faster with low-code solutions
By: ServiceNow
Type: White Paper
Accelerate digital transformation with low-code solutions that empower citizen developers and streamline app development. Learn how ServiceNow's Creator Workflows can help your organization build apps faster, scale without sprawl, and modernize legacy systems. Read the White Paper to learn more.
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eBook 3 ways to expand technology services and still cut costs
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When you bring IT services and operations together on a single AI-enabled platform, you can gain 100% visibility across your estate by automatically mapping your IT infrastructure to digital services. Read this guide to discover three ways you can deliver better IT services more efficiently, while reducing costs.
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The 3 steps to better optimizing your IT operations
By: ServiceNow
Type: eBook
In this guide, discover a practical, 3-stage approach for automating and optimizing IT services and operations on a single cloud platform, giving you the ability to govern all things IT while efficiently delivering extraordinary technology experiences.
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3 critical steps to managing technology spend and risk
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In this e-book, discover a practical, 3-step approach to optimizing technology spend and mitigating risk.
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How to Have Productive Experiences for Your Employees
By: ServiceNow
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An organization is only as strong as its employees. Read this paper to learn how the path to delivering productive employee experiences and supporting new ways of working begins with creating exceptional experiences.
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Discover 3 strategies for employee retention and growth
By: ServiceNow
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The price of dissatisfied workers is high; Gartner estimates a company of 10,000 employees stands to pay $16 million per year replacing workers who leave in search of something better. This white paper by ServiceNow outlines three steps your organization can take to strengthen your workforce and drive growth. Explore the white paper now.
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Unlock the power of generative AI for low-code development
By: ServiceNow
Type: Analyst Report
Discover how generative AI can revolutionize low-code development and boost developer productivity. Learn about the 4 key forces driving GenAI adoption and 4 best practices for getting started. Read the full report to unlock the power of GenAI for your enterprise.
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How IT can boost employee and customer experience initiatives
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Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.
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How you can keep up with the customer experience evolution
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The customer experience has changed significantly in recent years due to digital disruption. This ongoing change puts more pressure on customer service leaders than ever before to ensure that customer engagement stays high while costs are kept down. Read on to learn how your organization can navigate these challenges and continue to grow.
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How AI can help you cultivate growth amid economic uncertainty
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Embedding AI Into Technology Strategy: Five Steps to Impact
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How can you modernize IT experiences AND empower employee productivity? Say YES to both by building an AI-enabled IT foundation. Embed AI into your technology strategy and take the first steps to unlocking new efficiencies and innovation. Get insights on automation and AI from this IDC Spotlight.
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Beware the AI proof of concept doom loop
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In this IDC white paper, discover the 5 essential steps for effectively embedding AI into your technology strategy.
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Modernize ERP with low-code workflows and accelerate transformation
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How to break down data silos with the Now Platform
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Using Jira Service Management in tandem with other ITSM systems
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Low-code and no-code AI, as well as other emerging technologies are changing the tech landscape. In response, IT leaders are rethinking their approach to work, and the ITSM systems that make it possible. Download this 33-page e-book now to learn more about how organizations are leveraging ITSM systems to facilitate work in a changing landscape.
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ITOps & service management: The state of play in APAC
By: TechTarget ComputerWeekly.com
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In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
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Proactive Field Service Roadmap: 5 Key Priorities
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This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.
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Creating Organizational Agility
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It is increasingly difficult to predict what will happen in even the next quarter, so the idea of planning a full year several months before that year began is obsolete. This white paper looks at organizational agility, an operating model that borrows from Agile in order to develop an ideology that can fuel a higher level of optimization.
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Low-code app development explained in under 5 minutes
By: ServiceNow
Type: Video
How can you develop high-quality applications more quickly at your business? By adopting a low-code development approach, ServiceNow argues. To learn about a platform that can support low-code app development at your organization, watch this video.
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How you can reduce customer churn by 38% with ServiceNow
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Discover in this white paper how the Now Platform can help you reduce customer service costs while delivering seamless experiences by connecting your teams, systems, and digital workflows on a single platform
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Why aren’t business measuring project value correctly?
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Businesses need relevant metrics to monitor and manage project value from the outset. But how do they do that? Read on for the answer.
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IT asset tracking: Why having all the data won't suffice
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Explore in this e-book the kind of data you need to see all your software, hardware, and cloud-based assets – as well as cloud resources that are often overlooked.
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Customer operations: 51-page ultimate guide
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Customers want answers to their issues and requests yesterday. So, how can you empower your teams to deliver proactive service? Check out “Customer Operations for Dummies, 2nd ServiceNow Special Edition,” your guide for fueling seamless customer experiences.
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eBook Modernise your IT services and operations with AI
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Discover simple ways to help employees work smarter and more efficiently with AI-powered service operations. In this ebook, you'll learn how to expedite IT agent support, enable time-saving self-service and automate IT issue resolution on a single, unified platform.
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Modernize IT services and operations with AI
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Discover simple ways to help employees work smarter and more efficiently with AI-powered service operations. In this ebook, you’ll learn how to expedite IT agent support, enable time-saving self-service and automate IT issue resolution on a single, unified platform.
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Developing low-code apps: A quick guide to management
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As you develop low-code applications at your organization, how can you successfully manage the development process? Check out this video for insights.
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Maximising the Business Value of AI with a Digital Platform
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Digital businesses prioritize AI for growth (C-suite view it as a top investment). This IDC infobrief explores how a secure digital platform empowers AI for a competitive edge. Most companies are still building platforms, while leaders leverage AI for significant benefits.
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Analyst report: How to maximize AI value with a digital platform
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As companies enhance digital capabilities, maximizing AI value is critical. This IDC report explores how a digital platform approach can help organizations drive business impact through AI, improve customer experience, and achieve better outcomes. Download the full report to learn more.
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The secret to driving growth and reducing costs in HR
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In today’s ever-changing economic environment, many HR Leaders are looking for new ways that they can optimize costs while also creating efficiency and driving growth to deliver exceptional employee experiences. But can this be done? Browse this white paper to learn more.
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Get started simplifying IT infrastructure with automation
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In the spirit of open, find in this e-book a compilation of success stories from Red Hat customers who use infrastructure automation to create repeatable instructions and processes that replace or reduce human interaction with IT systems.
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Customer expectations are changing: What to do about it
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For companies to be successful, they must achieve the delicate balance of finding ways to reduce costs while still delivering seamless customer experiences that stand out versus the competition. Today, focusing solely on customer engagement is not enough. Customers also want easy problem-solving with minimal effort. Read on to see how to offer it.
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Cloud & DevOps: a guide to becoming a software-centric organisation
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Businesses are investing time and effort in building digitally-enabled services. In this e-guide we look at how businesses can transform their software development teams to deliver software efficiently and reliably.
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Using AIOps to grow your business with 24/7 resilience
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How can you ensure your existing IT services run smoothly 24/7, to help your business grow? Read this guide to learn how AI-powered service operations can help you get the most out of your existing IT investments, to deliver extraordinary IT experiences for employees, boost revenue, reduce costs, speed innovation, and transform your business.
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Optimize employee growth and development to fuel business growth
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Empowering your employees to do more: CHRO’s roadmap
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For today’s businesses, managing risk and building resilience in their HR operations has never been more important. To do so, many have turned to strengthening their employee productivity and development plans. However, many can find these methods daunting. Browse this guide to learn more.
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Are your strategic investments leaving money on the table? 5 ways to tell
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Too many organizations are not generating satisfactory returns on their strategic investments. They are leaving opportunity and money on the table, and their competitors couldn’t be happier. In this e-book, learn how the ServiceNow Now platform can help your organization make sure no opportunities are left on the table.
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Deploying an outside application for improved onboarding
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Water utility company Scottish Water needed a way to simplify the onboarding process for new employees. Download this expert guide to see how the water utility company benefitted from using ServiceNow to reinvent how they onboard new staff.
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Get the Greatest ROI From Your Strategic Initiatives
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The most effective way to thrive through unprecedented change is to get ahead of it. Read this e-book to learn how you can transform your digital operations and maximize ROI by enabling effective project and portfolio management on a single platform.
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For managers: 4 ways to improve EX and boost your employees’ growth
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Business Leaders are finding that focusing on skills, rather than jobs or degrees, strengthens your workforce with modern data and insights. This paper presents four ways that a skills-powered approach can supercharge employee growth and development.
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Your checklist for generative AI field service use cases
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AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
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Achieve a 399% ROI with ServiceNow Field Service Management
By: ServiceNow
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Discover in this Forrester Consulting Total Economic Impact analyst report the potential return on investment (ROI) your organization may realize by deploying ServiceNow FSM, and how you may see an increase of up to 16% in your field service efficiency rate.