Why (and How To) Leverage Robotic Process Automation (RPA)?
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The ultimate guide to Robotic Process Automation (RPA)
By: TechTarget ComputerWeekly.com
Type: eGuide
Robotic process automation is a hot commodity in today's enterprises. In just about every industry RPA's software robots are automating routine and often mind-numbing work formerly done by humans. Its impact has been described as transformational and disruptive.
Still, RPA software is not without risks. Technical problems, security issues and vendor volatility, for example, can undermine RPA's vaunted upsides -- or worse, cause implementations to fail.
In this comprehensive guide to RPA, we explain everything you need to know for a successful RPA implementation, from the basics to analysis of where this rapidly evolving market is headed.
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RPA vs. BPM: How are they different?
By: TechTarget ComputerWeekly.com
Type: eGuide
Robotic process automation and business process management are complementary partners in driving digital transformation initiatives. RPA has received a lot more publicity in recent years, but BPM is an essential discipline and a key enabler in scaling RPA projects.
RPA differs from BPM in several ways, but most significantly, RPA automates a specific set of tasks while BPM determines what tasks to automate and the steps needed to eliminate and consolidate those tasks.
In this e-guide, we look into the main differences between these process-oriented initiatives and how they can complement each other when planning, automating and improving key business operations.
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How RPA and machine learning work together in the enterprise
By: TechTarget ComputerWeekly.com
Type: eGuide
More enterprises have adopted RPA functions to automate rote, repetitive tasks, but sometimes they need more capabilities. Enter machine learning functions and the result is "intelligent automation" which, unlike RPA, can learn and adapt.
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How Revenue Cycle Management Is Optimized by Robotic Process Automation
By: XtelligentMedia Healthcare
Type: eGuide
Robotic process automation (RPA) saves practices money and time by automating manual, repetitive tasks within revenue cycle management.
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Infographic: 5 benefits of RPA
By: TechTarget ComputerWeekly.com
Type: Infographic
Although hard data on the benefits and drawbacks of robotic process automation (RPA) vary from study to study, some aspects are constantly mentioned by companies that have successfully deployed RPA. From reducing costs to boosting productivity, here are five ways enterprises can improve their business processes through robotic automation.
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RPA bots compared: Unattended vs. Attended vs. Hybrid
By: TechTarget ComputerWeekly.com
Type: Infographic
Robotic process automation (RPA) bots can be divided into three modes -- unattended, attended and hybrid -- depending on how they operate within the enterprise. In this infographic, we compare the main similarities and differences between the three modes and examine how organizations can benefit from each of them.
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How Revenue Cycle Management Is Optimized by Robotic Process Automation
By: XtelligentMedia Healthcare
Type: eGuide
Robotic process automation (RPA) saves practices money and time by automating manual, repetitive tasks within revenue cycle management.
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Does Robotic Process Automation Take Jobs Away?
By:
Type: Video
A common myth about Robotic Process Automation (RPA), fueled by a fear of losing livelihoods, is that RPA will replace all jobs. Is RPA really taking over, or is it liberating human intelligence from mundane, repetitive, error-prone tasks so you can invest in more creative, innovative, and productive initiatives? Get all your pressing questions answered, around this hot topic including: • What can RPA really do for you? • How are organizations using RPA right now? • Can RPA really help to reduce IT costs? • How can you build an RPA process that uses both API and UI actions? This session took place at BTOES RPA & intelligent Automation Live, to learn more, please visit https://rpalive.online/
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Automate, Simplify, And Optimize Your Financial Services: How To Drive Productivity And Performance Through Automation
By: Xerox
Type: eBook
Discover how automation, AI, and RPA can streamline financial services workflows, reduce costs, and improve compliance. Learn how to transform data capture, processing, and management in this informative e-book.
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CW Innovation Awards: NUHS taps RPA in Covid-19 swab tests
By: TechTarget ComputerWeekly.com
Type: eGuide
In this case study, learn how Singapore's National University Health System deployed RPA bots to automate patient registration during Covid-19 swab tests as part of broader efforts to improve efficiency.
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Automate, Simplify, And Optimize Your Financial Services: How To Drive Productivity And Performance Through Automation
By: Xerox
Type: White Paper
Discover how automation and AI can transform financial services by streamlining processes, boosting productivity, and improving compliance. Access this white paper to explore the benefits of intelligent document processing and robotic process automation.
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A Computer Weekly buyer's guide to robotic process automation
By: TechTarget ComputerWeekly.com
Type: eGuide
Robotic process automation is making its business value known in a variety of ways. In this 15-page buyer's guide, Computer Weekly looks at how how the market is ever-evolving, the security risks to guard against, and how RPA can spearhead a firm's digital transformation
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How to Access & Integrate Mainframe Data with RPA
By:
Type: Video
With so much important business data housed on the mainframe, it is logical to leverage mainframe data in Robotic Process Automation (RPA) initiatives. But accessing mainframe data can be more complicated. Since this data is business critical, utilizing RPA with the mainframe must be done right. This webinar will give you information on a range of options for enabling the integration of mainframe data into these RPA initiatives. Whether RPA developers prefer to integrate via web services or more traditional application programming interfaces, like HLLAPI or .NET, Micro Focus supports a programmatic interface that will optimally support the developer’s integration project. Join us for this webinar to see how you can leverage mainframe data in your RPA initiatives. • Leveraging mainframe data with RPA initiatives • Increase and reduce costs with RPA • Reduce user errors with the mainframe through automation
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Ignite Enterprise Productivity with Micro Focus RPA
By:
Type: Video
Join us on this webcast as we discuss why you need Robotic Process Automation (RPA) and how it can benefit you. You’ll learn about top Micro Focus RPA features, hear about use cases, discover how ITPA and BPM complement RPA, and see Micro Focus RPA in action with a demo. Welcome your new robo workers, liberate human brainpower, and ignite enterprise productivity.
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More Than Just Robots: A Beginner's Guide to Robotic Process Automation
By:
Type: Replay
Robotic Process Automation (RPA) promises to automate repetitive tasks, events, or decisions that create an entire workflow or business process to increase productivity and reduce errors. However, at first hearing of RPA, many imagine a futuristic scene of robots standing in place of human workers and are often hesitant to implement RPA based on this misunderstanding. In this webinar, Eggplant's Presales Solutions Architect, Steve M. Barreto, demystifies RPA by offering a clear definition and examples of its benefits. Join us for the beginner's guide to RPA and discover how process automation can drive your business further.
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Enhancing Your RPA Investment With Data Preparation
By:
Type: Replay
As more businesses use Robotic Process Automation (RPA) as a means to streamline operations and assess efficiency gaps, there are hurdles to fully realizing its benefits. For instance, existing data is often challenging for RPA processes to handle. Without a good solution, studies indicate that 80% of the time spent on RPA has to do with data preparation. Discover how you can enhance your ongoing RPA investment with the right data analytics stack. Watch us discuss the role of data preparation in RPA and how a modern data strategy entails: ● Streamlining and formatting data for efficient RPA processes ● Achieving a better balance between self-service and data governance ● Ensuring increased assurance with data quality
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CW APAC, Sep 2021: Buyer's guide to robotic process automation
By: TechTarget ComputerWeekly.com
Type: Ezine
In this handbook, Computer Weekly looks at the adoption of robotic process automation in APAC and where the technology fits in the wider automation landscape
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Tech Tips: Access & Integrate Mainframe Data with RPA
By:
Type: Talk
With so much important business data housed on the mainframe, it is logical to leverage RPA for mainframe initiatives. But accessing mainframe data can be more complicated. Since this data is business critical, utilizing RPA with the mainframe must be done right. This webinar will give you information on a range of options for enabling the integration of host data into these RPA initiatives. Whether RPA developers prefer to integrate via web services or more traditional application programming interfaces, like HLLAPI or .NET, Micro Focus supports a programmatic interface that will optimally support the developer’s integration project. Join us for this webinar to see how you can leverage host data in your RPA initiatives.
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The CISO’s Take on Protecting Privileged Access in Robotic Process Automation
By:
Type: Video
There is a rapid adoption of Robotic Process Automation (RPA). What could go wrong with a fleet of robots that have high levels of access across multiple sensitive business processes? In this webinar, we will present both key findings and recommendations from industry-leading CISOs involved in the latest CyberArk CISO View research report on securing RPA. Hear how cyber attackers and insiders can attempt to exploit privileged access in RPA systems. Join us to learn: The unique perspective from 12 leading security executives on this new technology and related security implications Practical recommendations to scale RPA workflows securely How security teams can add tremendous value to the organization’s RPA strategy…and much more!
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Automation and the Mainframe
By:
Type: Talk
Automation, including Robotic Process Automation (RPA) is a key initiative with many organizations to improve productivity and reduce costs. With so much important business data housed on the mainframe, it is logical to leverage the mainframe in RPA initiatives. But accessing mainframe data can be more complicated. Since this data is business critical, utilizing RPA with the mainframe must be done right. This webinar will give you information on a range of options for enabling the integration of host data into these RPA initiatives. Whether RPA developers prefer to integrate via web services or more traditional application programming interfaces, like HLLAPI or .NET, Micro Focus supports a programmatic interface that will optimally support the developer’s integration project. Join a guest speaker from IDC for valuable insights and information on automation and the mainframe and hear from Micro Focus for simple technology steps you can adopt today to meet your RPA objectives.
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An introduction to RPA with UiPath
By:
Type: Video
The main goal of RPA is to relieve the burden of mind-numbing, monotonous, and repetitive processes. Get started with this introductory tutorial to RPA with UiPath.
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Consolidate legacy RPA on the AI Platform for business transformation
By:
Type: Replay
RPA was touted as the best technology to reduce costs, which resulted in widespread adoption. However, RPA bots ended up being overused, leading to bot sprawl and cost over-runs. Now, the Automation CoE mission has evolved from cost-cutting with RPA to boosting the top and bottom lines through business transformation. This new mission requires a new, more powerful platform with one AI experience layer and workflow orchestration, and all other hyperautomation capabilities - low-code, API integration, RPA, process and task mining, and more. In the next 12 months, the strategic platform you choose for AI + automation will be the difference between winning and losing. Join us for this webinar, Consolidate legacy RPA on the AI Platform for business transformation, where our speakers will cover how to gain the advantages of moving your RPA to the same platform that your organization already trusts for core IT automation - so you can: - Accelerate business transformation to most effectively deliver on your new mission Reduce RPA cost - Use the right toolset for the automation use case at hand - Gain a comprehensive view in one place of all automations across vendors and technologies with Automation Center - Discover how Century Communities, one of the nation’s largest homebuilders, migrated multiple bots from UiPath to ServiceNow RPA in just 3 months to reduce cost and more efficiently automate core business processes like identity and application access management and bank reconciliation. - Accelerate RPA Hub and Automation Center go-live with the no-cost enablement service from our Product Success team, who will provide an overview and customer experiences / examples Reserve your place now! Speakers: Martin Barclay, director of product marketing – automation engine, ServiceNow James Turville, enterprise applications manager, Century Communities Eduardo Robalino, ServiceNow administrator, Century Communities Aditya Deore, senior staff product success manager, RPA
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Cyber Notes -How Has Robotic Process Automation Revolutionized Routine Execution
By:
Type: Talk
Many people fear the elimination of jobs due to the adoption of Robotic Process Automation, since robots are able to perform tasks previously performed by humans. However, we understand this technology is not able to replace all of our capabilities. We know that RPA guarantees productivity to the companies in which it is implemented, as it replaces humans in repetitive low-value-added tasks much more efficiently. Nevertheless, it also has the advantage of maintaining the professionals’ focus on more strategic activities, which guarantee better results for companies. In this cyber notes cast episode, we will explain everything about Robotic Process Automation. To facilitate your understanding, we divided our text into the following topics: What Is Robotic Process Automation? How Important Is Robotic Process Automation? Main Benefits of RPA. What Businesses Can Benefit From Robotic Process Automation? At What Point Do You Choose this Solution? How Does It Work? Essential Steps for the Implementation of RPA. Future Outlook for RPA. Can Process Automation Impact Jobs? RPA and Artificial Intelligence: Are They the Same Concept? What are BPM and RPA? Understand the Difference Between Them. About senhasegura. Conclusion. Enjoy this Cyber Notes Cast episode!
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From Legacy RPA to AI-Powered, Automated Business Transformation
By:
Type: Replay
Join us for this webinar, Consolidate legacy RPA on the AI Platform for business transformation, where our speakers will cover how to gain the advantages of moving your RPA to the same platform that your organization already trusts for core IT automation - so you can: -Accelerate business transformation to most effectively deliver on your new mission -Reduce RPA cost -Use the right toolset for the automation use case at hand - Gain a comprehensive view in one place of all automations across vendors and technologies with Automation Center -Discover how Century Communities, one of the nation’s largest homebuilders, migrated multiple bots from UiPath to ServiceNow RPA in just 3 months to reduce cost and more efficiently automate core business processes like identity and application access management and bank reconciliation. -Accelerate RPA Hub and Automation Center go-live with the no-cost enablement service from our Product Success team, who will provide an overview and customer experiences / examples.
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The rise of the ‘Bots’ and the automation of administrative tasks
By:
Type: Talk
In 2021 NHS Lothian achieved the accreditation as a Centre of Excellence from NICE in Robotic Process Automation (RPA). This webinar will explain RPA and share the journey NHS Lothian has been on in the development and deployment of ‘Bots’.
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RPA best practices: How to implement and scale bots for faster ROI
By:
Type: Replay
The 21st century enterprise is known for digital transformation. Yet businesses are still burdened with manual processes which sap morale, squander talent, and negatively affect the bottom line. In order to address these challenges and deliver better experiences for employees and customers, Robotic Process Automation (RPA) can be an important tool in the hyperautomation toolbox to automate manual, repetitive core business processes. However, organizations must have a higher-level strategy in place for deploying RPA and measuring its impact on ROI. Join us in July for our webinar: RPA best practices: How to implement and scale bots for faster ROI. You’ll learn to develop key strategies for deploying RPA and maximizing cost savings as part of your broader hyperautomation initiatives. Our experts will discuss: -Best practices for implementing and scaling RPA -Building and deploying bots on the ServiceNow platform -Establishing a framework for measuring business value -Key use cases exemplifying end-to-end process automation See how quickly you can reduce costs and improve operational efficiency with RPA. Reserve your seat today!
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RPA best practices: How to implement and scale bots for faster ROI
By:
Type: Replay
The 21st century enterprise is known for digital transformation. Yet businesses are still burdened with manual processes which sap morale, squander talent, and negatively affect the bottom line. In order to address these challenges and deliver better experiences for employees and customers, Robotic Process Automation (RPA) can be an important tool in the hyperautomation toolbox to automate manual, repetitive core business processes. However, organizations must have a higher-level strategy in place for deploying RPA and measuring its impact on ROI. Join us in July for our webinar: RPA best practices: How to implement and scale bots for faster ROI. You’ll learn to develop key strategies for deploying RPA and maximizing cost savings as part of your broader hyperautomation initiatives. Our experts will discuss: -Best practices for implementing and scaling RPA -Building and deploying bots on the ServiceNow platform -Establishing a framework for measuring business value -Key use cases exemplifying end-to-end process automation See how quickly you can reduce costs and improve operational efficiency with RPA. Reserve your seat today!
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RPA best practices: How to implement and scale bots for faster ROI
By:
Type: Video
The 21st century enterprise is known for digital transformation. Yet businesses are still burdened with manual processes which sap morale, squander talent, and negatively affect the bottom line. In order to address these challenges and deliver better experiences for employees and customers, Robotic Process Automation (RPA) can be an important tool in the hyperautomation toolbox to automate manual, repetitive core business processes. However, organizations must have a higher-level strategy in place for deploying RPA and measuring its impact on ROI. Join us in July for our webinar: RPA best practices: How to implement and scale bots for faster ROI. You’ll learn to develop key strategies for deploying RPA and maximizing cost savings as part of your broader hyperautomation initiatives. Our experts will discuss: -Best practices for implementing and scaling RPA -Building and deploying bots on the ServiceNow platform -Establishing a framework for measuring business value -Key use cases exemplifying end-to-end process automation See how quickly you can reduce costs and improve operational efficiency with RPA. Reserve your seat today!
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Robotic Process Automation blends into AI for thoroughly modern ERP
By: TechTarget ComputerWeekly.com
Type: eBook
Robotic Process Automation has emerged in recent years as one way to modernise the ERP systems that run the entire gamut of business processes for many organisations. Download this e-guide and read more about how the advance of the robots continues.
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Computer Weekly – 13 April 2021: The evolution of RPA
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our latest buyer's guide looks at the future of robotic process automation (RPA). Google's legal victory against Oracle over the use of Java APIs has huge significance for software developers. And we find out how expectations of IT have grown as firms prepare for the post-Covid workplace. Read the issue now.
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Innovation in Revenue Cycle: Achieving Automation with RPA & Data Prep
By:
Type: Replay
On a daily basis, today's providers deal with an abundance of documents, policy processes, and administrative tasks that can detract from high-value patient care. Robotic processing automation (RPA) allows health organizations to easily configure software robots that automate repetitive and time intensive processes across any on-site or cloud-based application. In this presentation, learn how to achieve interoperability through Altair Monarch in partnership with AmdoSoft RPA to process documents and hand clean data directly to the RPA bot for an end-to-end automation solution.
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Transforming IT and Finance Processes with RPA
By:
Type: Replay
In many organizations, it’s not uncommon for employees to spend most of their time doing repetitive, monotonous tasks. These tasks tend to pull worker focus away from more innovative and mission-critical work. But companies like Orange Business Services are discovering that Robotic Process Automation (RPA) can manage many of the mundane tasks that monopolize employee time. Join our webinar and hear our experts discuss: • Overview of ServiceNow hyperautomation featuring Automation Engine • Orange Business Services’ RPA Consulting and Integration Practice • How Orange Business Services automated legacy processes using ServiceNow RPA Hub
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Data Transformation and RPA: How to Streamline Your Data Process
By:
Type: Video
Altair Data Analytics is partnering with IT automation provider AmdoSoft Systems to deliver the benefits of advanced data transformation in scalable, enterprise-level RPA operations with proprietary b4 Bots technology. Watch as we demonstrate the powerful combination of data transformation and RPA to automate tedious and time-consuming manual processes, so you can increase efficiencies and focus on the strategic tasks that matter. ● Learn how RPA and data transformation can complement or improve existing processes that can increase productivity and agility and reduce error rates ● See how you can easily combine, join, and clean disparate data from structured and unstructured sources for further analysis ● Understand how to operationalize RPA to eliminate error-prone manual workflows, with a special focus on managing insurance claims This webinar is perfect for Project Managers, Business Analysts, Database Administrators, non-Data Scientists, and anyone working with a huge amount of data.
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Securing Robotic Process Automation in Finance: Safe & Efficient Automation
By:
Type: Replay
The finance industry is constantly evolving, driven by the need for increased operational efficiency, reduced costs, and improved accuracy. In this context, Robotic Process Automation (RPA) has emerged as a transformative technology that enables organizations to automate repetitive and rule-based tasks, freeing up human resources for more strategic and value-added activities. But with taking tasks out of the hands of humans comes potential security vulnerabilities. This presentation explores the implementation of Robotic Process Automation (RPA) initiatives in the finance industry while addressing the crucial aspect of security concerns. It begins by introducing RPA's role in automating repetitive tasks and its benefits to the finance industry, such as improved accuracy and reduced costs. However, the session will acknowledge the potential security vulnerabilities associated with RPA and emphasize the need for proactive measures to mitigate risks. We will delve into specific security challenges, including unauthorized access to sensitive financial data and inadequate control over robot activities, while also highlighting compliance requirements and regulation best practices, such as the importance of continuous monitoring, auditing, and incident response mechanisms to detect and address security breaches is also discussed. Overall, this presentation provides participants with a comprehensive understanding of RPA initiatives in the finance industry and the necessary steps to address security concerns. It equips attendees with practical strategies and best practices to deploy RPA while ensuring a safe and secure operational environment.
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Computer Weekly - 25 January 2022: Why watching your remote workers doesn't work
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, the surge in home working led many firms to mandate use of surveillance software – we look at why it hasn't worked. It's an important year for public sector IT – we examine the trends for 2022. And with robotic process automation (RPA) booming, a Swedish bank explains the benefits. Read the issue now.
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How to Access Legacy Mainframe Applications using Robotic Process Automation
By:
Type: Video
Malcolm Trigg, Solutions Consultant at Micro Focus, explains how Robotic Process Automation (RPA) products can access legacy mainframe ‘green screen’ applications and automate core business processes. This 10 minute overview will give a bitesize look at the challenges, approaches and solutions available when using RPA, and Malcolm will be available to answer viewer questions after.
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Transforming IT and finance processes with RPA
By:
Type: Replay
In many organizations, it’s not uncommon for employees to spend most of their time doing repetitive, monotonous tasks. These tasks tend to pull worker focus away from more innovative and mission-critical work. But companies like Orange Business Services are discovering that Robotic Process Automation (RPA) can manage many of the mundane tasks that monopolize employee time. Join this session to learn more. Our speakers will discuss: • Overview of ServiceNow hyperautomation featuring Automation Engine • Orange Business Services’ RPA Consulting and Integration Practice • How Orange Business Services automated legacy processes using ServiceNow RPA Hub Find out more about unlocking greater cross-enterprise efficiency and helping employees do less manual, repetitive work.
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RPA For the Enterprise
By:
Type: Video
Welcome to the world of the new robo worker. With an ever-expanding need to automate business and technical processes, the scope and scale of other solutions are being challenged. As reliance on automation grows, it becomes increasingly important to choose an enterprise-grade, always-on solution that scales. Businesses need a robotic automation solution designed to support a highly-available, scalable, secure and resilient platform, yet still provide an intuitive design experience enabling low- or no-code authoring. In this session, we will: • Demonstrate how to build an RPA process with no coding required • Show how to build an RPA process that uses both API and UI actions • Talk about why UI automation is difficult for some vendors • Discuss a critical, real-world customer financial challenge, focused on reducing human resources to perform a time-sensitive and daily need • Share the savings and benefits of implementing RPA from actual customer examples This session took place at BTOES RPA & intelligent Automation Live, to learn more, please visit https://rpalive.online/
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Enterprise Automation and RPA: All about Botifying the BOT
By:
Type: Talk
Fueled by extreme connectedness, data explosions, cloud computing, and the rise of AI and the democratization of AIOps, AI and cognitive bot automation has becoming the most integral part of any organization’s Digital Transformation (DX) strategy. Robotic Process Automation (RPA) has also permeated most organizational and social environments to become an engine for innovation and a driving force in just about all enterprises. However, with RPA, it takes more than just an IT or DX strategy to deploy a digital workforce to automate or utilize cognitive bots to improve the user experience and business insights. This session addresses how Enterprise RPA is all about Botifying the “BOT”, Business, Organization, and Technology to provide insights only humans were capable of doing up to this point or numberX human productivity and performance i.e. 10x more. This session also shares insights and advice on how RP4A, not just RPA would deliver on the advantage of freeing humans to focus on tasks that do require emotional intelligence, consciousness reasoning, ethical judging, and the human factor interactions with customers, rather than performing repetitive and boring tasks.
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Stop Wasting Time and Money: Transform Your HR Processes with RPA
By:
Type: Video
Hiring new talent can be prohibitively expensive and slow. The Society for Human Resource Management (SHRM) reveals that the cost to hire a new employee can reach up to four times the salary of the position, with a new hire taking an average of 12 weeks to reach full productivity. However, integrating the right automation tools within your recruitment, hiring, and training processes can drastically cut these costs and speed up the entire onboarding journey. Join us for an enlightening webinar where we will explore the transformative benefits of Robotic Process Automation (RPA) across various HR functions—from boosting your recruiting strategies to optimizing onboarding and training new employees. In this webinar, you will discover how to leverage RPA to: - Recruiting: Enhance resume screening capabilities and eliminate bias from your interview process using RPA. - Onboarding: Streamline essential yet high-volume tasks such as paperwork and background checks, ensuring both accuracy and timely completion. - Training: Employ RPA attended automation to provide real-time training to new hires, facilitating quicker adaptation and ongoing compliance.
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Protected and Connected – Mainframe Access and Security Solutions in Action
By:
Type: Video
Hear real world examples, see product demos, and learn customer stories about mainframe access, automation, and innovation. See how organizations are extending enterprise-level security to the mainframe, automating the testing of mainframe applications, and using robotic process automation (RPA) to provide modern mainframe access and security. View this on-demand recording to learn how secure, modern mainframe access is becoming the standard. Organizations with solutions that enable modern host access, extend enterprise security to the mainframe, deliver terminal-based mainframe applications, increase business efficiencies, and improve services with RPA have a competitive advantage. In this session you will: • Hear real world examples of secure mainframe access, automation, and innovation. • See product demonstrations. • Learn how customers are extending enterprise-level security to the mainframe, automating testing of mainframe applications, and using RPA with the mainframe.
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How to Automate Legal Processes with Intelligent Document Processing
By: Xerox
Type: White Paper
Download this white paper to discover how intelligent document processing (IDP) and robotic process automation (RPA) can streamline legal workflow management, boost productivity, and provide greater digital data value. For instance, IDP empowers you to automate repetitive tasks to reduce errors and free up resources for higher-value work.
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Understanding the latest trends in contact center automation
By: Boost.ai
Type: Blog
Explore the latest insights on contact center automation and how it can enhance customer service. Discover trends, tips, and strategies for streamlining operations and empowering your agents. Read the full blog post to learn more.
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Top contact center technology trends to know
By: Intervision
Type: Blog
The contact center of the future is powered by innovative technologies like AI, IoT, and UCaaS. Learn how to transform your contact center experience by leveraging the latest trends in this informative blog post.
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Computer Weekly – 7 August 2018: How digital is driving golf to the connected course
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how one of the most traditional of sports, golf, is turning to technology to engage a new audience and build the connected course. Industry legend Stephanie 'Steve' Shirley discusses skills, diversity in tech and Brexit fears. And we assess four of the biggest cloud storage providers. Read the issue now.
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Computer Weekly 15 October 2019: Securing the internet of things
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, as security concerns prevent many organisations from adopting the internet of things, we examine mitigation strategies. Many firms are still struggling with GDPR policies – we assess if full compliance is ever possible. And we look at the technologies for delivering on-premise object storage. Read the issue now.
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Computer Weekly 5 February 2019: Technologies to support deep learning
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we look at the technologies needed to support deep learning and AI applications in your organisation. We hear about Southern Water's data management overhaul and the benefits achieved from centralising its data team. And we examine best practice in managing large-scale Docker implementations. Read the issue now.
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How Conversational Intelligence Drives Exceptional Customer Service Experience
By:
Type: Talk
In today’s digital economy, fintech and financial services providers are looking for ways to meet varying customer service needs and preferences to deliver 24/7 proactive, real-time service resolutions to customers. The best modern support experiences leverage AI to give customers a personalized and seamless experience across all channels. Emerging Conversational Intelligence technologies have evolved from rule-based chatbots and have introduced next-gen Conversational AI for autonomous customer interactions and Conversational RPA for streamlining business processes. Conversational AI and Conversational RPA help organizations auto-resolve customer requests and automate business workflows, tasks and actions, improving internal service desk productivity while boosting customer satisfaction. Key Takeaways: Why chatbots evolved to Conversational AI for instant user self-service What it takes to leverage out-of-the-box AI solutions to accelerate service delivery How Conversational AI and RPA improves user experiences at scale for 24/7 business continuity and support
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Robotic Processing Can Automate Your Business Processes
By:
Type: Video
Robotic process automation (RPA) is no longer confined to the domain of scientific research and advanced robotics – it’s swiftly becoming a valuable enterprise technology platform for advancing business process automation. Processes such as inventory management, financial reporting, service desk management, and more can be elevated and simplified with zero-touch automation. RPA transforms such as previously manual tasks as self-service catalog ordering, updating HR information in multiple applications, and initiating requests on external service provider websites. In this webinar, you’ll learn how to: • Save time by automating processes, workflows and tasks • Reduce manual errors with robots that do the work for you • Easily extend the solution with codeless configuration
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Mangesh Kulkarni, discusses the various Automation initiatives being Undertaken
By:
Type: Video
Mangesh as a pratitioner working with multiple customers, talks about the initiatives being undertaken, the types of tools, process fits and assessments depending on where customers are at on their RPA Journey. To request attendance to the Event on the 28th September register here: http://bit.ly/2wKdNlL