Climb to New Heights: How CHROs Can Lead the Journey
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Climb To New Heights: How CHROs Can Lead the Journey
By: ServiceNow
Type: eBook
The role of modern CHROs has increased exponentially in recent years. Their remit now firmly includes the ability to pivot quickly when the unexpected hits, inspiring innovation at scale in a secure, simple, and repeatable way.
But leading significant levels of transformational change isn’t easy—with concerns ranging from sluggish legacy technology and emerging technology management to regulatory reporting, market disruption, and talent and skills challenges.
In this e-book, discover how CHROs can lead the digital transformation journey in 3 simple steps.
These are also closely related to: "Climb to New Heights: How CHROs Can Lead the Journey"
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The CHRO guide to unleashing agility & bottom-line benefits
By: ServiceNow
Type: eBook
For today’s businesses, managing risk and building resilience in their HR operations has never been more important. To do so, many have turned to strengthening their employee productivity and development plans.
However, these transformations and methods can still be daunting, and most leaders are unsure of the best ways that they can set their teams up for success.
This guide can provide you with insight into the top questions CHROs must answer to meet their goals, as well as the easiest strategies that you can leverage to empower your employees.
Browse the guide to learn more.
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How AI can drive operational and HR workforce efficiencies
By: ServiceNow and IBM
Type: White Paper
In today's economic climate, organizations must optimize costs without hindering growth. This white paper from ServiceNow outlines three strategies for CHROs and HR leaders:
• Standardization - Use generative AI to streamline operations, achieve economies of scale, and ensure predictable outcomes.
• Consolidation - Reduce redundancy and operational overhead, achieving faster value through generative AI.
• Automation - Employ digital workflows to conduct more business with fewer resources, cutting labor costs and boosting innovation.By adopting these strategies on ServiceNow's platform, organizations can cut costs while enhancing productivity and satisfaction. Read the white paper for more insights.
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By: ServiceNow
Type: eBook
This guide serves to dive into some of the HR and tech challenges today’s organizations have successfully overcome. Read on to learn how a unified digital platform can provide a simple, single brand experience for internal end-users, as well as how it can join up and simplify user experiences across technology silos and teams—and more.
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Potential ROI of ServiceNow HR Service Delivery
By: ServiceNow
Type: Analyst Report
Intentionally designing a cohesive employee experience is the key to higher levels of engagement, productivity, and retention for new hires. In this Forrester analyst report, examine the potential return on investment (ROI) your organization may realize by deploying HR Service Delivery.
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Deliver better HR services faster with Now Assist
By: ServiceNow and DXC
Type: eGuide
Unlock the power of GenAI to streamline HR service delivery and accelerate app development. Now Assist from ServiceNow empowers employees with self-service, boosts HR agent productivity, and simplifies custom app creation. Read this guide to discover how GenAI can transform your HR and development workflows.
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Deliver better HR services faster with Now Assist
By: ServiceNow
Type: eBook
Discover how GenAI-powered Now Assist can empower your HR teams to deliver faster, more efficient services. Boost productivity, automate repetitive tasks, and enhance employee experiences. Read the e-book to learn more.
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Use GenAI-powered Now Assist to empower your employees at every career stage while increasing HR productivity
By: ServiceNow and NetImpact
Type: eBook
Discover how AI-powered Now Assist can accelerate HR service delivery and app development. Learn to improve employee experiences, boost productivity, and drive real business value. Read the e-book to see how ServiceNow's GenAI solutions can transform your HR operations.
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Discover 3 strategies for employee retention and growth
By: ServiceNow
Type: White Paper
The price of dissatisfied workers is high; Gartner estimates a company of 10,000 employees stands to pay $16 million per year replacing workers who leave in search of something better. This white paper by ServiceNow outlines three steps your organization can take to strengthen your workforce and drive growth. Explore the white paper now.
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Type: eGuide
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Deliver great talent development experiences to fuel business growth
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Type: eBook
Optimize employee growth and development to drive retention and business growth. Learn how a unified career hub can help leaders make smarter talent decisions, managers empower employee growth, and employees plan their career journeys. Read the e-book for a dynamic AI-powered approach.
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ServiceNow ebook: The AI platform for business transformation
By: ServiceNow
Type: eBook
Explore how ServiceNow's AI-powered platform can revolutionize your business. Learn how to leverage generative AI, boost productivity, and deliver exceptional customer and employee experiences. Read the e-book to discover the power of an integrated AI platform.
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How to break down data silos with the Now Platform
By: ServiceNow
Type: White Paper
How can you empower your customers, employees, and partners with modern, consumer-grade experiences? Read on to learn how the Now Platform can help you break down silos, seamlessly connecting your people, systems and processes with enterprise-wide digital workflows while increasing speed to value.
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Samsung SDS Zero Touch Mobility for ServiceNow
By: ServiceNow and Samsung
Type: Product Overview
Streamline your mobile device management with Zero Touch Mobility for ServiceNow. This solution provides hyperautomated workflows for end-to-end lifecycle management, from procurement to support and replacement. Reduce TCO, eliminate IT involvement, and enhance user productivity. Read the full brochure to learn more.
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By: ServiceNow and NTT Data
Type: eBook
Discover how generative AI (GenAI) is transforming industries and empowering employees across IT, customer service, HR, and app development. Learn from ServiceNow experts on the impact and practical applications of this game-changing technology. Read the e-book to explore the future of work with GenAI.
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By: ServiceNow
Type: eBook
Smarter approaches to asset management addresses the hidden asset cost gotchas; download this Gorilla Guide e-book to find out how.
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By: ServiceNow and Samsung
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Discover how Samsung SDS's Zero Touch Mobility (ZTM) integrated with ServiceNow's Hardware Asset Management can streamline mobile device deployment, management, and security to enable a mobile-first organization. Read the full e-book to uncover transformative solutions.
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2024 ANZ CX Intelligence Report
By: ServiceNow
Type: Analyst Report
Australia and New Zealand have a customer service problem – the nations are stuck on hold. Wait times have increased for the third year running – with more than 107 million hours spent on hold, up 11% from last year. To make problems worse, customers' expectations have risen to an all-time high, making it even harder for organisations to keep up.
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How IT can boost employee and customer experience initiatives
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Type: eBook
Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.
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Streamline enterprise mobility management with a single platform
By: ServiceNow and Samsung
Type: Product Overview
Simplify and scale end-to-end mobility management with Samsung SDS Zero Touch Mobility for ServiceNow. Gain visibility into the entire device lifecycle, from onboarding to offboarding, with automated workflows and a single pane of glass. Download the solution brief to learn more.
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Streamline mobile device management with next-gen workflows
By: ServiceNow and Samsung
Type: eBook
Streamline mobile device management with Samsung SDS Zero Touch Mobility (ZTM). Automate onboarding, management, and offboarding to reduce costs, enhance security, and improve employee experiences. Download this eBook to learn how ZTM can transform your enterprise mobility.
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Why Strategic Automation Empowers Employees for HR and Workplace Services
By: ServiceNow
Type: White Paper
This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
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The state of IT Asset Management (ITAM)
By: ServiceNow
Type: Infographic
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Supercharging Employee Growth and Development
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Type: White Paper
AI is transforming IT services and operations, unlocking new efficiencies and productivity. Learn how to leverage AI and generative AI to empower IT service agents, operators, and employees, driving business outcomes across your organization. Read the white paper to discover unique ways to use automation to improve efficiency and productivity.
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Modernize IT services and operations with AI to boost productivity
By: ServiceNow and IBM
Type: White Paper
Modernize IT services and operations with AI to boost productivity across your organization. Discover how AI and GenAI can empower IT service agents, operators, and general employees to achieve new levels of efficiency and innovation. Read the white paper to learn more.
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NNL CXO Modernize IT services and operations with AI
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Modernize IT services and operations with AI to boost productivity across your organization. Discover how AI and GenAI can empower IT service agents, operators, and general employees to streamline workflows, enhance experiences, and drive innovation. Read the full eBook to learn more.
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2024 India CX Intelligence Report
By: ServiceNow
Type: Research Content
66% of customers consider taking their business elsewhere when an issue is not resolved within 3 days. This can be problematic, given the average of 3.9 days for companies to resolve a problem, and tends to lead to customers switching brands. So, what can organisations do to improve their customer service? Browse this report to learn more.
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Type: eGuide
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Type: eBook
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Type: Analyst Report
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And the SaaS CSAT award goes to…
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Explore artificial intelligence in ITSM and the tool options
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Computer Weekly – 8 August 2023: How to improve developer productivity
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CW EMEA – October 2023: Prepare for AI explosion
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In this e-guide: HR software had long been a relatively backward zone of enterprise software before the Covid-19 pandemic. It had been catching up, as organisations applied digital approaches drawn from customer experience to employee experience, encompassing the journey from recruitment, through working and learning, to moving up or moving on.
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Artificial intelligence in ITSM: Finding the right tools for you
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AI functionality is poised to be a game-changer in the ITSM world. But before exploring the possibilities for AI in ITSM, it's important to first understand what AI is - and what it is not.
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SaaS ERP mushrooms during Covid crisis, up to a point
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