Intelligent Automation and Low-Code: Powering The Modern Enterprise
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How your teams can build powerful apps faster with GenAI
By: ServiceNow and AC3
Type: White Paper
AI has revolutionised app development, enabling organisations to accelerate innovation and digital transformation. This white paper explores how ServiceNow's Now Assist for Creator uses generative AI (GenAI) to streamline app development, enhancing productivity and lowering the barrier for citizen developers.
Key highlights include:
- GenAI can cut development time by up to 30% with features like flow, code, and app generation
- Now Assist for Creator allows developers to build apps quickly with text-to-code and intelligent code completion
- The platform's responsible AI approach, including data governance and security, ensures compliance
Read on now to discover how Now Assist for Creator can drive your AI transformation.
These are also closely related to: "Intelligent Automation and Low-Code: Powering The Modern Enterprise"
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Boost IT productivity and employee experiences with GenAI
By: ServiceNow and AC3
Type: White Paper
Generative AI (GenAI) is transforming business operations, enhancing productivity, streamlining workflows, and improving customer experiences.
In this white paper, you’ll learn how ServiceNow's Now Assist boosts IT efficiency by summarising activities, generating content, and offering recommendations. It simplifies alert triage, speeds app delivery, and automates tasks.
Built on ServiceNow's secure platform, Now Assist ensures responsible AI use, managing models and mitigating risks. Read on now to discover how Now Assist can unlock the potential of GenAI for your business.
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How GenAI can transform customer service experiences
By: ServiceNow and AC3
Type: White Paper
The advent of generative AI (GenAI) is changing customer service. This white paper explores how Now Assist, ServiceNow's GenAI solution, transforms customer and field service experiences.
Now Assist enables organisations to:
- Reduce customer effort by empowering self-solution
- Boost agent productivity with autogenerated summaries and resolutions
- Empower field technicians with work order summaries
- And more
The paper also covers responsible AI adoption, emphasising data governance and cybersecurity. Read on now to learn how Now Assist can help transform your service experiences.
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ITSM: How to implement AIOps and power up service operations
By: ServiceNow and Birlasoft
Type: White Paper
Discover how AI-powered service operations can make self-healing IT infrastructure a reality. Learn to improve predictability, observability, and real-time decision-making to keep your digital services running 24/7. Download the white paper to explore the right way to implement AIOps.
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ThinkBIG: How intelligent automation and GenAI fuels agility and maximizes efficiency
By: ServiceNow
Type: eBook
How can low-code app development help you unleash the full potential of your workforce? By enhancing productivity while enabling a more agile work environment—when you use a smart low-code strategy and intelligent automation on the ServiceNow platform. Read this e-book to discover more.
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Cloud & DevOps: a guide to becoming a software-centric organisation
By: TechTarget ComputerWeekly.com
Type: eGuide
Businesses are investing time and effort in building digitally-enabled services. In this e-guide we look at how businesses can transform their software development teams to deliver software efficiently and reliably.
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ITOps & service management: The state of play in APAC
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
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Accelerating Impact: NonProfits + ServiceNow
By: ServiceNow
Type: eBook
How can you balance the nuanced IT requirements within your nonprofit while delivering exceptional experiences for customers and employees? Access this e-book to examine the key areas in which ServiceNow supports the organizational and digital transformation goals of nonprofits.
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Artificial intelligence in ITSM: Finding the right tools for you
By: TechTarget ComputerWeekly.com
Type: eGuide
AI functionality is poised to be a game-changer in the ITSM world. But before exploring the possibilities for AI in ITSM, it's important to first understand what AI is - and what it is not.
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Explore artificial intelligence in ITSM and the tool options
By: TechTarget IT Operations
Type: eBook
Artificial intelligence in ITSM is the way of the future. Dive into this comprehensive buyer's guide to discover if you have the right conditions in place to introduce this multifaceted technology, and learn guidelines to help you choose the most suitable suite of products.
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Computer Weekly – 8 August 2023: How to improve developer productivity
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our latest buyer's guide examines the developer experience and looks at how critical it can be for productivity. The tech sector still struggles with diversity and inclusion – we ask what's standing in the way of ethnic minorities making it to the top. Read the issue now.
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A Computer Weekly Buyer's Guide to Automation and AI in Systems Management
By: TechTarget ComputerWeekly.com
Type: eGuide
Automation has the potential to revolutionise your business. In this 14-page buyer's guide, Computer Weekly looks at the progress being made in the automation of systems management, the increased efficiency of artificial intelligence and the changes automation brings to infrastructure management.
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IT service transformation: Unlock the power of automated infrastructure visibility
By: ServiceNow and Birlasoft
Type: White Paper
Modernize your IT services with automated infrastructure visibility. Discover how to transform operations, prevent downtime, and rapidly resolve issues. Leverage ServiceNow's ITOM Visibility to gain a complete view of your IT environment and improve service availability, reduce risk, and lower costs. Read the full white paper to learn more.
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Discover how to drive productivity with modern service operations
By: ServiceNow and Birlasoft
Type: eBook
This white paper explores how a unified service operations platform can empower IT teams to drive productivity and deliver exceptional employee and customer experiences. Learn how to break down silos, automate remediation, and scale with AI. Read the full white paper to discover the benefits.
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Collaboration software in the era of Gen-Z
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, learn how Microsoft is dominating the Software-as-a-Service space thanks to its strength in collaboration software and how the new generation of collaboration software could be stoking communication overload. Also, check out our chart comparing Slack, Microsoft Teams and Spark.
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A Computer Weekly buyer's guide to next-generation programming tools
By: TechTarget ComputerWeekly.com
Type: eGuide
All kinds of organisations are waking up to the benefits of next-generation programming tools. In this 14-page buyer's guide, Computer Weekly looks at how low-code tools are helping a range of users, the ways they can boost efficiency and the many considerations that come with them.
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Computer Weekly – 30 January 2018: Davos debates global tech risks
By: TechTarget ComputerWeekly.com
Type: eBook
In this week's Computer Weekly, world leaders at Davos discussed the growing reliance on technology and how to tackle the political and economic threats of the digital age. Our latest buyer's guide examines mobile app development. And we look at the biggest challenges facing CIOs in 2018. Read the issue now.
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Impact AI: NonProfit Digital Transformation Report 2024
By: ServiceNow
Type: White Paper
This research paper is invaluable for nonprofit leaders looking for tech strategies with the most potential to help them advance their missions with limited resources. Learn best practices of AI “pacesetters” already realizing gains from their tech investments. Download the report for a deep dive into new data on nonprofit digital transformation.
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CW EMEA – October 2023: Prepare for AI explosion
By: TechTarget ComputerWeekly.com
Type: Ezine
In this month's CW EMEA, we look at generative AI, which Accenture claims is the next big thing in enterprise IT. We also look at a demo of multi-supplier non-real-time RAN optimisation, a Ryder Cup tech testbed, and how Zurich Insurance has cut the time it takes to develop ServiceNow apps. Read the issue now.
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Computer Weekly – 15 August 2023: How does your salary stack up?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we reveal our annual salary survey, comparing IT professionals' pay and attitudes to their job – how does yours stack up? The new digital chief at DWP discusses AI, data modernisation and shaking up the tech behind the benefits system. Read the issue now.
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Choosing the Right ITSM: ServiceNow vs. Jira Service Management
By: Appfire
Type: Buyer's Guide
This guide compares ServiceNow and Jira Service Management, highlighting why some organizations are switching to JSM. It outlines how JSM's flexible customization, approachable pricing, and integration with Atlassian tools can provide real value. Learn more by reading the full Buyer's Guide.
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How AI Is Shaping the Future of Enterprise Platforms
By: TechTarget Customer Experience
Type: eGuide
ServiceNow is positioning itself as the leading AI platform for business transformation,leveraging its powerful tools to redefine how enterprises operate. By integrating AIcapabilities, the company aims to simplify workflows, enhance decision-making, anddrive efficiency across industries.
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A Computer Weekly buyer's guide to intelligent workload management
By: TechTarget ComputerWeekly.com
Type: eGuide
One huge advantage digital transformation brings with it is the phenomenon of intelligent workload management. In this 17-page buyer's guide, Computer Weekly looks at the various tools available, asset management best practices and the complications to look out for with hybrid and multicloud deployments.
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Discover AstraZeneca's secret to saving $6M through automation
By: Morpheus Data
Type: Case Study
AstraZeneca leveraged Morpheus Data's cloud automation platform to streamline server provisioning from 80 hours to just 27 minutes, enabling greater agility and $6M+ in savings over 3 years. Read this case study to learn how Morpheus helped AstraZeneca accelerate hybrid-cloud deployments.
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Computer Weekly - 27 October 2020: Pet project: How Pets at Home cares for customers with data analytics
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we talk to the chief data officer of Pets at Home, about using data analytics to care for customers. British Airways had its GDPR fine reduced to just £20m – we ask what this means for data protection regulation. And we look at GPT3, the language prediction tool that could revolutionise AI. Read the issue now.
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Testing New Publishing System
By: ERROR TEST
Type: White Paper
Preparing this resource to be approved and published when we do the switch to the new publishing system.
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Computer Weekly – 23 May 2023: How to secure your software supply chain
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our latest buyer's guide looks at secure coding and examines the challenges of securing your software supply chain. Cyber law enforcement leaders are calling on firms to end the secrecy around ransomware attacks. And we find out how facial recognition technology is being adopted by retailers. Read the issue now.
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What are AI agents?
By: Sema4.ai
Type: White Paper
Sema4.ai is revolutionizing knowledge work through enterprise AI agents that automate complex workflows. Their platform enables business users to build, run, and manage AI agents for use cases like compliance, invoice reconciliation, and customer support. Explore how Sema4.ai's solutions can transform your organization in this white paper.
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Computer Weekly – 22 August 2023: Can low code/no code ease developer skills shortages?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, with organisations increasingly turning to low-code/no-code tools to enable "citizen developers" among staff – we look at whether this can help to ease software developer skills shortages. Read the issue now.
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Automate service ticket workflows with ServiceNow + PasswordSafe
By: ServiceNow and Beyond Trust
Type: Product Overview
Integrate ServiceNow and Password Safe to streamline credential management, incident response, and compliance. Validate tickets, securely store credentials, and automate workflows. Read the full product overview to learn more.
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Maximize the potential of generative AI for your organization
By: Dell Technologies & Intel®
Type: White Paper
Unlock the power of Generative AI to drive tangible business value. Learn how Dell's AI Factory approach can help you assess readiness, build AI strategy, and accelerate AI outcomes. Read the white paper to get started.
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ITIL and ITSM: How IT is becoming more service-oriented
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
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IT Priorities 2020: APAC
By: TechTarget ComputerWeekly.com
Type: eGuide
The Asia-Pacific (APAC) region remains a hotbed for digital transformation initiatives amid the economic uncertainty and ongoing coronavirus outbreak. In this guide to IT Priorities in 2020, find out what 593 APAC IT professionals revealed about their digital transformation efforts and key areas of spending for the coming year.
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SecOps automation: 10 FAQs before embarking on your journey
By: Palo Alto Networks
Type: eBook
This e-book offers a guide for deploying SecOps automation, focusing on key considerations, defining use cases, best practices, and starting simple with an easy-to-follow plan. Read the e-book to get started and to pave your way to SecOps automation success today.
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Computer Weekly – 10 July 2018: Tackling the digital identity problem
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, as UK government attempts to create a digital identity standard flounder, we examine progress on establishing the online ID system the digital economy needs. Barclays bank talks about its move to DevOps and public cloud. And we find out how AI could help improve IT service management. Read the issue now.
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Computer Weekly - 16 February 2021: How Covid-19 has hit IT salaries and job prospects
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our salary survey reveals the impact of the coronavirus pandemic on IT professionals' wages and job security. A potentially deadly cyber attack on a US water plant highlight the risks to critical infrastructure. And we find out how NHS Scotland is using tech to support its vaccine roll-out. Read the issue now.
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Deploying an outside application for improved onboarding
By: ServiceNow
Type: eGuide
Water utility company Scottish Water needed a way to simplify the onboarding process for new employees. Download this expert guide to see how the water utility company benefitted from using ServiceNow to reinvent how they onboard new staff.
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Improve IT service management with ServiceNow and BeyondTrust
By: ServiceNow and Beyond Trust
Type: Product Overview
Discover how ServiceNow and BeyondTrust integrate to streamline support, improve change tracking, and enforce least privilege access. Learn about the key features and benefits of this integration to enhance productivity and security across your organization. Read the product overview to learn more.
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Why integration and automation are two sides of the same coin
By: TechTarget ComputerWeekly.com
Type: eGuide
For a while now, organisations have been approaching integration and automation separately. But according to Allan Teng, Workato's managing director, that should not be the case. In this interview, learn about Workato's integration-led approach towards automation and why it makes sense for organisations.
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Turn your business strategy into reality
By: Qlik
Type: Infographic
In this infographic, you'll discover how to align your organization's strategy and work to deliver the outcomes that matter most. Read on now to learn about ServiceNow's Strategic Portfolio Management solution and how it can help you build true organizational agility.
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Build vs. Buy: CIAM
By: Okta
Type: White Paper
Building your own customer identity and access management (CIAM) system can be complex and costly. This white paper explores the benefits of purchasing a pre-built CIAM solution, including faster time to market, reduced engineering costs, and enhanced security. Read the full white paper to learn more.
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IAM: Managing identity remains key to cyber security
By: TechTarget ComputerWeekly.com
Type: eGuide
IT and regulatory environments are changing rapidly driven by the EU's GDPR and digital transformation that is seeing accelerated adoption of cloud and IoT-based technologies, and while identity remains key to cyber security, organisations need to reassess and adapt their identity and access management (IAM) strategies accordingly.
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Computer Weekly - 2 February 2021: Business intelligence helps ambulance service's pandemic response
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how one ambulance service is using business intelligence tools to join up datasets to improve its response to the Covid-19 pandemic. Our latest buyer's guide examines video conferencing and collaboration. And we look at the benefits of real-time streaming data analytics. Read the issue now.
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Keys for confidently ensuring a positive SAP S/4HANA transformation
By: Basis Technologies
Type: eBook
Discover best practices for driving a successful SAP S/4HANA transformation, especially for enterprises with complex, customized Brownfield landscapes. Learn how to minimize risk, accelerate delivery, and unlock the full potential of your SAP investment. Read the research content to get started.
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A Computer Weekly buyer's guide to modern software development practices
By: TechTarget ComputerWeekly.com
Type: eGuide
The software development landscape is forever changing. In this 15-page buyer's guide, Computer Weekly looks at what it means to be a modern software developer, what's driving their innovation and how artificial intelligence can help build applications that make customers happy.
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A Computer Weekly buyer's guide to modern software development practices
By: TechTarget ComputerWeekly.com
Type: eGuide
The software development landscape is forever changing. In this 15-page buyer's guide, Computer Weekly looks at what it means to be a modern software developer, what's driving their innovation and how artificial intelligence can help build applications that make customers happy.
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A single source of truth for your software reliability
By: Nobl9
Type: Product Overview
Access this product overview to learn how you can leverage a SaaS-based platform to collect metrics from your existing observability systems and track error budgets across platforms and applications, allowing you to see the big picture, along with micro-dependencies, all in one place.
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SLOs: Providing Improved Operational Efficiency, Visibility, and Business Benefits
By: Nobl9
Type: Analyst Report
With SLOs providing so much value and delivering on companies' key business objectives, it’s time to find a dedicated SLO solution that removes technical barriers. Check out this analyst report to learn how industry leaders are tackling SLO challenges in 2023.
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Computer Weekly – 14 February 2017: Under surveillance – what the Investigatory Powers Act means for business
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, the UK government has passed the Investigatory Powers Act, labelled a "snoopers' charter" that expands the scope of state surveillance – but what does it mean for businesses? We find out what digital transformation means in the fire and rescue service. And we examine the public cloud and storage. Read the issue now.
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ITSM: Maintaining IT devices and applications
By: ServiceNow
Type: eGuide
This expert eGuide offers an inside look at IT service management, some of the benefits various support solutions offer and what you should look for in an ITSM tool. Also, engage in some opinions CIO's have on the subject of their ITSM pain points.