Intelligent Automation and Low-Code: Powering The Modern Enterprise
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Discover the power of AI for business transformation
By: ServiceNow
Type: eBook
Discover how ServiceNow's AI platform can transform your business in this e-book. It details how the cloud-native platform enables rapid tech integration, easy management of changes, and business expansion through ready-to-use AI.
ServiceNow's AI, including GenAI, boosts customer service, IT, and employee experiences. Benefits include quicker incident resolution, enhanced agent productivity, and effortless employee self-service. The e-book also highlights how its low-code tools allow anyone to create applications and automations.
Learn how ServiceNow's AI platform can fast-track your digital transformation by reading the full e-book.
These are also closely related to: "Intelligent Automation and Low-Code: Powering The Modern Enterprise"
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Modernize ERP Systems And Accelerate Transformation
By: ServiceNow
Type: eBook
Your ERP is among your business’s most critical assets, but it isn’t the easiest to maintain or modernize. Sprawling ERP footprints, cluttered legacy systems, and inefficient manual processes can create endless headaches across the enterprise.
In this eBook, learn how ServiceNow and their partners can help you overcome the challenges associated with ERP innovation at any scale. Highlights inside include:
- Enhancing ERP with automated workflows and low-code/no-code tools
- How ServiceNow’s partners help you get the most out of your ERP
- Individual partner profiles and real-world outcomes
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3 critical steps to managing technology spend and risk
By: ServiceNow
Type: eBook
Your technology infrastructure and enterprise architecture are made up of a complex, inter-related estate of IT assets and business applications.
But despite initiatives to reduce costs and minimize risk in this infrastructure, success can be elusive for 3 primary reasons:
- Siloed and incomplete data about applications, software, and hardware
- Misalignment of asset management, enterprise, architecture, and strategy
- Manual processes that prevent consistent and timely action at scale
So how can you avoid these 3 omnipresent risk factors?
In this e-book, discover a practical, 3-step approach to optimizing technology spend and mitigating risk.
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Boost productivity with generative AI in your enterprise
By: ServiceNow
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Before you can unlock the benefits of GenAI, you first must answer the question: How do I incorporate GenAI into my IT estate? Download this e-book to find out.
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You’re ready to get started with GenAI…but how?
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Discover how generative AI can boost productivity across your enterprise. Learn how to leverage ServiceNow's GenAI capabilities to automate workflows, transform employee and customer experiences, and accelerate business agility. Read the e-book to unlock the full potential of GenAI.
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In this e-book, you'll discover how generative AI can unleash productivity across your enterprise, from automating IT service workflows to boosting developer productivity. You'll also learn the three-stage approach to harnessing GenAI's power on the Now Platform. Read on now to explore the transformative impact of GenAI.
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3 Stages for Optimizing IT Services and Operations
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In this guide, discover a practical, 3-stage approach for automating and optimizing IT services and operations on a single cloud platform, giving you the ability to govern all things IT while efficiently delivering extraordinary technology experiences.
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3 Stages For Optimizing It Services And Operations
By: Service Now x Agineo
Type: eBook
Unify IT services and operations on a single cloud platform to reduce costs, scale for growth, and deliver extraordinary experiences that drive better business outcomes. Read this white paper to discover a 3-stage approach for optimizing IT services and operations.
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Ignite productivity across IT with Now Assist
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Type: White Paper
Discover how ServiceNow's Now Assist can boost IT productivity and employee experiences with GenAI-powered solutions for service management, operations, portfolio management, and app development. Learn how to accelerate innovation and drive real business value. Read the white paper to learn more.
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Streamline Customer Service Experiences With Now Assist
By: ServiceNow and CRI Advantage
Type: eBook
Discover how ServiceNow's GenAI-powered Now Assist can streamline customer service, field service, and app development. Learn to automate tedious tasks, boost agent productivity, and deliver personalized experiences. Read the e-book to see how GenAI can transform your business.
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Streamline customer service with AI-powered tools: A guide
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Generative AI (GenAI) can streamline customer service, field operations, and app development. Access this guide to learn how Now Assist by ServiceNow can reduce manual effort, improve productivity, and enhance experiences for customers and employees.
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Discover 3 strategies for employee retention and growth
By: ServiceNow
Type: White Paper
The price of dissatisfied workers is high; Gartner estimates a company of 10,000 employees stands to pay $16 million per year replacing workers who leave in search of something better. This white paper by ServiceNow outlines three steps your organization can take to strengthen your workforce and drive growth. Explore the white paper now.
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How to break down data silos with the Now Platform
By: ServiceNow
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How can you empower your customers, employees, and partners with modern, consumer-grade experiences? Read on to learn how the Now Platform can help you break down silos, seamlessly connecting your people, systems and processes with enterprise-wide digital workflows while increasing speed to value.
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Identity Governance and Administration
By: One Identity
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This Leadership Compass evaluates 30 IGA vendors and identifies the Overall Leaders as Saviynt, EmpowerID, SailPoint, IBM, and Ping Identity. It highlights key trends like leveraging AI/ML for identity analytics and automation. Read the full report to assess the right IGA solution for your organization.
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Accelerate HR services with AI-powered Now Assist
By: ServiceNow and DXC
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Unlock the power of GenAI to streamline HR service delivery and accelerate app development. Now Assist from ServiceNow empowers employees with self-service, boosts HR agent productivity, and simplifies custom app creation. Read this guide to discover how GenAI can transform your HR and development workflows.
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Accelerate HR services with AI-powered Now Assist
By: ServiceNow
Type: eBook
Discover how GenAI-powered Now Assist can empower your HR teams to deliver faster, more efficient services. Boost productivity, automate repetitive tasks, and enhance employee experiences. Read the e-book to learn more.
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Beware the AI proof of concept doom loop
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In this IDC white paper, discover the 5 essential steps for effectively embedding AI into your technology strategy.
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Beware the AI proof of concept doom loop
By: ServiceNow
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In this three-step guide, discover how you can increase IT service agent efficiency by 66% with real-time IT visibility and AI-assisted recommendations, while increasing productivity by 30% with automated self-service.
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Catalyst For Change: Key Allies for Employee and Customer Experience Initiatives
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Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.
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Get started simplifying IT infrastructure with automation
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In the spirit of open, find in this e-book a compilation of success stories from Red Hat customers who use infrastructure automation to create repeatable instructions and processes that replace or reduce human interaction with IT systems.
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Customer operations: 51-page ultimate guide
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Customers want answers to their issues and requests yesterday. So, how can you empower your teams to deliver proactive service? Check out “Customer Operations for Dummies, 2nd ServiceNow Special Edition,” your guide for fueling seamless customer experiences.
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Maximising the Business Value of AI with a Digital Platform
By: ServiceNow
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As companies enhance digital capabilities, maximizing AI value is critical. This IDC report explores how a digital platform approach can help organizations drive business impact through AI, improve customer experience, and achieve better outcomes. Download the full report to learn more.
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The Need for Evolution in the Customer Service Experience
By: ServiceNow
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The customer experience has changed significantly in recent years due to digital disruption. This ongoing change puts more pressure on customer service leaders than ever before to ensure that customer engagement stays high while costs are kept down. Read on to learn how your organization can navigate these challenges and continue to grow.
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2024 ServiceNow Insight and Vision Report
By: ServiceNow and NTT Data
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The 2024 ServiceNow Insight and Vision Report shows digital progress is stagnant, with 73% of businesses achieving less than 50% of their digital goals. ServiceNow offers a solution to break this deadlock, enhancing operations, security, and customer experiences. Download the report now to find out how you can drive your digital transformation.
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IT asset tracking: Why having all the data won't suffice
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Modernize IT services and operations with AI to boost productivity across your organization. Discover how AI and GenAI can empower IT service agents, operators, and general employees to achieve new levels of efficiency and innovation. Read the white paper to learn more.
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Cloud & DevOps: a guide to becoming a software-centric organisation
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Businesses are investing time and effort in building digitally-enabled services. In this e-guide we look at how businesses can transform their software development teams to deliver software efficiently and reliably.
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Generative AI's impact on IT operations modernization
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To find out how generative AI is impacting IT operations, Enterprise Strategy Group surveyed 360 IT professionals. Access the findings in this 2024 report, “Generative AI in IT Operations: Fueling the Next Wave of Modernization.”
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ITOps & service management: The state of play in APAC
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In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
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How to build a risk-informed, resilient business
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Embrace risk and build a resilient business. Learn how to identify, manage, and leverage risks to drive innovation and success with ServiceNow's integrated risk management solutions. Read the eBook to discover how to make the most of change and uncertainty.
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Artificial intelligence in ITSM: Finding the right tools for you
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AI functionality is poised to be a game-changer in the ITSM world. But before exploring the possibilities for AI in ITSM, it's important to first understand what AI is - and what it is not.
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4 tips to succeed in digital transformation even in tough times
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Computer Weekly – 8 August 2023: How to improve developer productivity
By: TechTarget ComputerWeekly.com
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In this week's Computer Weekly, our latest buyer's guide examines the developer experience and looks at how critical it can be for productivity. The tech sector still struggles with diversity and inclusion – we ask what's standing in the way of ethnic minorities making it to the top. Read the issue now.
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Ascending to new hiring heights: Using a skills-based approach
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A Computer Weekly buyer's guide to next-generation programming tools
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Enterprise Strategy Group: Predictive maintenance with AI + cloud
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Businesses need relevant metrics to monitor and manage project value from the outset. But how do they do that? Read on for the answer.
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Your checklist for generative AI field service use cases
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AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
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Boost productivity with unified service operations
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This eBook explores how modern, unified, and automated service operations can empower teams, improve service availability, and drive business impact. Learn how to unlock innovation and deliver extraordinary technology experiences. Read the full eBook today.