3 Ways to Accelerate Productivity and Innovation in the Enterprise
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The 3 steps to better optimizing your IT operations
By: ServiceNow
Type: eBook
It’s over for silos; Siloed services and operations teams can no longer keep pace with the technology demands of today’s digital-first world.
That’s why 78% of organizations are turning to service operations, an approach that unifies IT service and IT operations management for better delivery of digital business services.
In this guide, discover a practical, 3-stage approach for automating and optimizing IT services and operations on a single cloud platform, giving you the ability to govern all things IT while efficiently delivering extraordinary technology experiences.
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Discover 3 strategies for employee retention and growth
By: ServiceNow
Type: White Paper
Employee retention and business growth are top priorities for today's enterprise talent leaders. A recent study by Gartner revealed that 89% of HR leaders believe career paths for most of their employees are unclear, and 66% of employees find their career paths uncompelling.
The price of dissatisfied workers is high; Gartner estimates a company of 10,000 employees stands to pay $16 million per year replacing workers who leave in search of something better.
This white paper by ServiceNow outlines three steps your organization can take to strengthen your workforce and drive growth.
Explore the white paper now.
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3 paths to faster growth with low code development
By: ServiceNow
Type: White Paper
Low-code development platforms enable faster innovation and growth by expanding the developer pool. This white paper highlights how low-code solutions like ServiceNow App Engine empower citizen developers and streamline workflows. With built-in governance, low-code solutions also allow safe, enterprise-wide scaling.
To learn more, read this paper on how low-code development can accelerate your digital transformation.
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Simplify your journey to the cloud with Red Hat and Google Cloud
By: Red Hat
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Modern hybrid and multi-cloud IT infrastructures can help you meet the demands of digital business. To help you operate your environments more efficiently, Red Hat and Google Cloud have partnered up, providing you with all the tools and technologies you need. Access this white paper to learn more.
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The intelligent automation and low-code handbook
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Discover how intelligent automation and low-code development can help your organization drive agility and speed at scale. Learn to optimize processes, empower developers, and scale innovation safely. Read the full white paper to explore these strategies.
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How AI can help you cultivate growth amid economic uncertainty
By: ServiceNow
Type: eBook
In this e-book, discover how cultivating growth and enhanced productivity amid economic uncertainty can be made simple with the support of AI solutions.
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Empowering CIOs to lead
By: ServiceNow
Type: eBook
CIOs are increasingly vital to business strategy as technology and digital transformation become indivisible. Read this ServiceNow Report to explore how to empower CIOs to lead business change in your organization.
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Empowering CIOs to Lead: A guide to tackling technology challenges across the business
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Is your organisation aligned to pivot fast when change hits? Explore the CIO guide to tackling technology challenges across the business and see how a unified platform helps your entire organisation align and to quickly pivot in times of change while driving innovation and minimising costs.
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3 critical steps to managing technology spend and risk
By: ServiceNow
Type: eBook
In this e-book, discover a practical, 3-step approach to optimizing technology spend and mitigating risk.
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eBook 3 ways to expand technology services and still cut costs
By: ServiceNow
Type: eBook
When you bring IT services and operations together on a single AI-enabled platform, you can gain 100% visibility across your estate by automatically mapping your IT infrastructure to digital services. Read this guide to discover three ways you can deliver better IT services more efficiently, while reducing costs.
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Customer expectations are changing: What to do about it
By: ServiceNow
Type: eBook
For companies to be successful, they must achieve the delicate balance of finding ways to reduce costs while still delivering seamless customer experiences that stand out versus the competition. Today, focusing solely on customer engagement is not enough. Customers also want easy problem-solving with minimal effort. Read on to see how to offer it.
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How to Have Productive Experiences for Your Employees
By: ServiceNow
Type: White Paper
An organization is only as strong as its employees. Read this paper to learn how the path to delivering productive employee experiences and supporting new ways of working begins with creating exceptional experiences.
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Reimaging IT service delivery and operations no matter what comes your way
By: ServiceNow
Type: eBook
Discover three powerful ways you can reimagine IT services and operations when you break down silos between these two IT workflows. Learn how you can fix IT issues faster while reducing costs, scale IT to support employee needs, and deliver more resilient and compelling service experiences.
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The secret to driving growth and reducing costs in HR
By: ServiceNow
Type: Case Study
In today’s ever-changing economic environment, many HR Leaders are looking for new ways that they can optimize costs while also creating efficiency and driving growth to deliver exceptional employee experiences. But can this be done? Browse this white paper to learn more.
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How to break down data silos with the Now Platform
By: ServiceNow
Type: White Paper
How can you empower your customers, employees, and partners with modern, consumer-grade experiences? Read on to learn how the Now Platform can help you break down silos, seamlessly connecting your people, systems and processes with enterprise-wide digital workflows while increasing speed to value.
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Strategies to build apps faster with low-code solutions
By: ServiceNow
Type: White Paper
Accelerate digital transformation with low-code solutions that empower citizen developers and streamline app development. Learn how ServiceNow's Creator Workflows can help your organization build apps faster, scale without sprawl, and modernize legacy systems. Read the White Paper to learn more.
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Revive your digital transformation with these best practices
By: ServiceNow
Type: White Paper
Struggling with your digital transformation? In this 9-page white paper, discover 4 best practices to get it back on track – from proactive planning to optimizing technology spend.
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eBook Modernise your IT services and operations with AI
By: ServiceNow
Type: eBook
Discover simple ways to help employees work smarter and more efficiently with AI-powered service operations. In this ebook, you'll learn how to expedite IT agent support, enable time-saving self-service and automate IT issue resolution on a single, unified platform.
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Modernize IT services and operations with AI
By: ServiceNow
Type: eBook
Discover simple ways to help employees work smarter and more efficiently with AI-powered service operations. In this ebook, you’ll learn how to expedite IT agent support, enable time-saving self-service and automate IT issue resolution on a single, unified platform.
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You’re ready to get started with GenAI…but how?
By: ServiceNow
Type: eBook
Before you can unlock the benefits of GenAI, you first must answer the question: How do I incorporate GenAI into my IT estate? Download this e-book to find out.
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Proactive Field Service Roadmap: 5 Key Priorities
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Type: eBook
This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.
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How you can reduce customer churn by 38% with ServiceNow
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Discover in this white paper how the Now Platform can help you reduce customer service costs while delivering seamless experiences by connecting your teams, systems, and digital workflows on a single platform
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Explore how generative AI fuels business agility and efficiency
By: ServiceNow
Type: White Paper
Discover how intelligent automation and generative AI can fuel agility and maximize efficiency in your organization. Explore the transformative impact of these technologies on app development, productivity, and innovation. Learn how to embrace AI-powered solutions and seize the opportunity to elevate your business. Read on to learn more.
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How modern CIOs are getting ahead with AI and low code
By: ServiceNow
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In a tumultuous business landscape, organizations are constantly looking for ways to get ahead. In this e-book, you’ll discover how intelligent automation and low-code can boost enterprise innovation and open new revenue streams for your business. Read on to learn why and how CIOs are integrating strategic change within their organizations.
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NNL CXO Customer Experience (CX) Trends: Executive Insights - Exploring the Untapped Power of GenAI in Customer Service
By: ServiceNow
Type: Research Content
71% of B2B customers think GenAI will benefit CX. But how can you ensure you’re adding real value to customer service experiences? Read this ebook to learn how CX leaders can unleash the full potential of AI and GenAI. You’ll see how GenAI can help you reduce strain on customer service agents, while lowering costs.
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Making Employee Journeys Unforgettable
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Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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Are you merely tracking assets—or are you maximizing their full value?
By: ServiceNow
Type: eBook
Read this e-book to see how you can automate your hardware asset management to maximize the value of your current technology investments and help your IT teams become a strategic business partner.
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Journey to modernizing IT services and operations
By: ServiceNow
Type: eBook
In this three-step guide, discover how you can increase IT service agent efficiency by 66% with real-time IT visibility and AI-assisted recommendations, while increasing productivity by 30% with automated self-service.
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Are your strategic investments leaving money on the table? 5 ways to tell
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Type: eBook
Too many organizations are not generating satisfactory returns on their strategic investments. They are leaving opportunity and money on the table, and their competitors couldn’t be happier. In this e-book, learn how the ServiceNow Now platform can help your organization make sure no opportunities are left on the table.
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Empowering your employees to do more: CHRO’s roadmap
By: ServiceNow
Type: eBook
For today’s businesses, managing risk and building resilience in their HR operations has never been more important. To do so, many have turned to strengthening their employee productivity and development plans. However, many can find these methods daunting. Browse this guide to learn more.
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Optimizing cloud costs through visibility and automation
By: ServiceNow
Type: White Paper
FinOps teams need to align tech efforts with budget limits. ServiceNow Cloud Cost Management offers a unified platform to monitor hybrid cloud expenses, budget effectively, optimize resources, and deactivate unused services. Discover how to enhance your cloud efficiency and expenditure by reading the full content.
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Discover the power of AI for business transformation
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Type: eBook
Explore how ServiceNow's AI-powered platform can revolutionize your business. Learn how to leverage generative AI, boost productivity, and deliver exceptional customer and employee experiences. Read the e-book to discover the power of an integrated AI platform.
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3 essential steps for driving strategic outcomes with SPM
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Dive into this white paper for your 3-step roadmap for driving critical outcomes across your organization by adopting SPM as a strategic fulcrum.
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How you can keep up with the customer experience evolution
By: ServiceNow
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The customer experience has changed significantly in recent years due to digital disruption. This ongoing change puts more pressure on customer service leaders than ever before to ensure that customer engagement stays high while costs are kept down. Read on to learn how your organization can navigate these challenges and continue to grow.
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Using AIOps to grow your business with 24/7 resilience
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Type: eBook
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Optimize employee growth and development to fuel business growth
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How IT can boost employee and customer experience initiatives
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Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.
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Your guide to navigating talent challenges while reducing costs
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This guide serves to dive into some of the HR and tech challenges today’s organizations have successfully overcome. Read on to learn how a unified digital platform can provide a simple, single brand experience for internal end-users, as well as how it can join up and simplify user experiences across technology silos and teams—and more.
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Unlock the power of generative AI for low-code development
By: ServiceNow
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Discover how generative AI can revolutionize low-code development and boost developer productivity. Learn about the 4 key forces driving GenAI adoption and 4 best practices for getting started. Read the full report to unlock the power of GenAI for your enterprise.
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How can you reassess digital priorities in the face of constant change?
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Discover in this white paper how ServiceNow can help you succeed with features such as strategic and continuous planning, empowering your organization to perform at a higher level while outmaneuvering continuous disruption.
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Leader’s guide to ESG: Top opportunities in 2023
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Environmental, social, and governance (ESG) mandates are top of mind for organizations everywhere. Explore this guide to 2023's top ESG opportunities, beginning with three ESG trends.
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Why leverage low-code with gen AI?
By: ServiceNow
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Amid today's economic turbulence, leaders must improve their bottom-line benefits. But the question remains: Where should they begin this journey? Enter low-code with gen AI – a transformative approach streamlining development, enabling quicker app creation and fostering innovation, with expertise and speed. Access this e-book to learn more.
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A Dynamic, AI-powered Approach for Employee Growth and Development that Improves Retention
By: ServiceNow
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Read this paper for data-driven strategies to help your organization close talent gaps and boost employee satisfaction that will increase employee retention.
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Customer operations: 51-page ultimate guide
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Customers want answers to their issues and requests yesterday. So, how can you empower your teams to deliver proactive service? Check out “Customer Operations for Dummies, 2nd ServiceNow Special Edition,” your guide for fueling seamless customer experiences.
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8 often-overlooked benefits of a powerful cloud-based EAM solution
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In this e-book, discover the 3 capabilities your organization needs to modernize your enterprise asset management.
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Modernize ERP with low-code workflows and accelerate transformation
By: ServiceNow
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Your ERP is among your business's most critical assets, but it isn't the easiest to maintain or modernize. In this eBook, learn how ServiceNow and their partners can help you overcome the challenges associated with ERP innovation at any scale.
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For managers: 4 ways to improve EX and boost your employees’ growth
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By: ServiceNow and EVIDEN
Type: Product Overview
The NIS2 Directive aims to strengthen cybersecurity across the EU, impacting organizations globally. It enforces mandatory security measures and penalties for non-compliance. Learn how Eviden and ServiceNow can help your organization accelerate its compliance journey with their NIS2 Compliance Management solution. Read the full overview.
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5 key IT asset cost reduction tips to free up your budget
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The rise of hybrid: Why flexible delivery is becoming king
By: ServiceNow
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In this analyst report, find out why hybrid approaches have become king in the modern workplace… and why flexible delivery is becoming the difference maker for leading organizations.