Supercharging Employee Growth and Development
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Impact AI: NonProfit Digital Transformation Report 2024
By: ServiceNow
Type: White Paper
Nonprofits are the unsung heroes of communities around the world — and they deserve access to technology that helps them make the most impact. This research paper will be invaluable for nonprofit leaders looking for tech strategies with the most potential to help them advance their missions with limited resources. Learn best practices of AI “pacesetters” already realizing gains from their tech investments. Download the report for a deep dive into new data on nonprofit digital transformation.
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ITSM: How to implement AIOps and power up service operations
By: ServiceNow and Birlasoft
Type: White Paper
As enterprises accelerate digital transformation, IT operations teams are overwhelmed by the surge of digital services. Detecting and diagnosing service issues is challenging due to vast data from on-premises and cloud resources. Artificial intelligence for IT operations (AIOps) can help achieve self-healing IT infrastructure.
This white paper explores how AIOps and observability provide predictability, real-time decision-making, and automated remediation. Key topics include:
- How AIOps uses machine learning and AI to automate IT operations
- The role of IT service management (ITSM) in providing data to AIOps
- Overcoming barriers like siloed monitoring tools
Read the full white paper to learn more.
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ITOps & service management: The state of play in APAC
By: TechTarget ComputerWeekly.com
Type: eGuide
With technologies such as artificial intelligence, machine learning and the internet of things dominating the headlines, it’s easy to overlook the role of IT operations and service management in keeping the lights on. That includes practices such as site reliability engineering as well as other best practices in the IT service management (ITSM) playbook. In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
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How to choose an HR software system: A complete guide
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An HR system is one of the most important purchases an organization makes. Nowadays, the stakes couldn't be higher. The market for HR tools has exploded, and people management has become an urgent priority. In this e-guide, learn all the key steps to identify your needs and pinpoint the features that matter most.
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Boost IT productivity and employee experiences with GenAI
By: ServiceNow and AC3
Type: White Paper
In this white paper, you'll discover how ServiceNow's Now Assist can help boost IT productivity and create better employee experiences with the power of generative AI. Read on now to learn how Now Assist can accelerate IT service management, operations, portfolio management, and app development.
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How GenAI can transform customer service experiences
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In this white paper, you'll discover how GenAI-powered Now Assist can transform customer service experiences by accelerating self-service, boosting agent productivity, and expediting field service. Read on now to learn how to leverage the power of GenAI to create satisfying experiences.
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Discover how to drive productivity with modern service operations
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This white paper explores how a unified service operations platform can empower IT teams to drive productivity and deliver exceptional employee and customer experiences. Learn how to break down silos, automate remediation, and scale with AI. Read the full white paper to discover the benefits.
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How your teams can build powerful apps faster with GenAI
By: ServiceNow and AC3
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In this white paper, you'll discover how ServiceNow's Now Assist for Creator can accelerate your app development with AI-powered features like flow generation, code recommendations, and playbook automation. Read on now to find out how you can boost productivity across experienced and citizen developers.
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Overcoming the talent shortage: 5 strategies for success
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Manufacturers face a talent shortage as an aging workforce retires. To combat this, organizations are looking for new ways they can attract younger workers with flexible schedules, development opportunities, and a focus on social impact. Read the white paper to learn more.
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IT service transformation: Unlock the power of automated infrastructure visibility
By: ServiceNow and Birlasoft
Type: White Paper
Modernize your IT services with automated infrastructure visibility. Discover how to transform operations, prevent downtime, and rapidly resolve issues. Leverage ServiceNow's ITOM Visibility to gain a complete view of your IT environment and improve service availability, reduce risk, and lower costs. Read the full white paper to learn more.
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Computer Weekly – 8 August 2023: How to improve developer productivity
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our latest buyer's guide examines the developer experience and looks at how critical it can be for productivity. The tech sector still struggles with diversity and inclusion – we ask what's standing in the way of ethnic minorities making it to the top. Read the issue now.
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How to accelerate your skills-based transformation with talent AI
By: Censia, Inc
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Today, skills mean everything for talent recruitment and for your existing employee base. However, not all companies have skills for their employees. This was the case for Verizon, who began to struggle with a handful of issues. Tune into this short video to learn more.
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Computer Weekly – 15 August 2023: How does your salary stack up?
By: TechTarget ComputerWeekly.com
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In this week's Computer Weekly, we reveal our annual salary survey, comparing IT professionals' pay and attitudes to their job – how does yours stack up? The new digital chief at DWP discusses AI, data modernisation and shaking up the tech behind the benefits system. Read the issue now.
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AI proves value in HR, but handle with care
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How to Set Up an HR Function: Essential Guide and Checklist
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This comprehensive guide walks through the essential steps to set up an effective HR function, from defining your business objectives to establishing policies and performance management. Download the e-book to learn how to build a people-focused strategy that supports your company's growth.
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Discover the power of AI when transforming your HR practices
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Explore the transformative power of AI in HR and learn how it can elevate the employee experience. Read this guide to discover 7 ways AI benefits HR leaders today and gain insights on the future impact of AI.
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How to overcome the obstacles to international hiring
By: Remote
Type: Research Content
While 58% of today’s companies report that they want to hire abroad to diversify their teams, only 36% are actually actively looking to global markets to hire tech talent. So, how can organizations more effectively look for talent across borders without increasing costs? Browse this guide to learn more.
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South Africa's 7 advantages as an offshore CX delivery hub
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South Africa is a top offshore customer experience delivery destination, offering a large talent pool, cultural compatibility, and lower costs. Learn how HGS is attracting and retaining top agents in its new South Africa delivery centre. Read the full white paper.
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CW APAC - June 2021: Career guide to cloud computing
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Digital Disruption Index – from experimentation to transformation
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Organisations are investing in digital technologies, including artificial intelligence, blockchain and augmented reality, but executives fear they lack skills to implement a digital strategy, Deloitte's Digital Disruption Index reveals.
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The best HCM suite is the one you already own
By: Censia, Inc
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This guide can provide you with details on Censia's employee intelligence solution. Access the guide to learn how this tool can help your organization access critical employee data and insights.
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Workforce management software is what enables your business to keep pace with the rapidly changing trends in both labor and the market. Read on to learn about the current state of workforce management software and what you can expect from the technology's near future.
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Why top firms should source talent to build high-performing teams
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Sourcing passive talent is critical for building a high-performing, diverse workforce. This e-book explores how sourcing improves quality of hire, reduces time-to-fill, elevates employer brand, and drives better retention. Download the e-book to learn why best-in-class companies prioritize sourcing.
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Data Center & Infrastructure Report: Key Trends and Insights for 2024
By: Service Express
Type: eBook
Access this e-book for a full data center landscape report that offers deeper insights into IT budget shifts, workload deployment, and infrastructure hardware.
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MicroScope – June 2021: A hybrid working world
By: MicroScope
Type: Ezine
With hybrid working set to become the norm as the world starts to return to a more normal footing post-Covid, we look at how businesses are preparing for the new world of work. Also discover how to tackle the sustainability challenge, and have some key questions answered around handling bottlenecks caused by large volumes of data
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Accelerating Impact: NonProfits + ServiceNow
By: ServiceNow
Type: eBook
How can you balance the nuanced IT requirements within your nonprofit while delivering exceptional experiences for customers and employees? Access this e-book to examine the key areas in which ServiceNow supports the organizational and digital transformation goals of nonprofits.
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CW APAC: CIO trends
By: TechTarget ComputerWeekly.com
Type: Ezine
In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly looks at the top IT predictions for the year ahead
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Top IT Predictions in APAC in 2023
By: TechTarget ComputerWeekly.com
Type: eGuide
In this round-up, we review some of the key IT trends that are likely to shape the industry across the APAC region in 2023.
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Research report: The changing face of HR
By: Sage
Type: Research Content
Today, HR workforces are asked to do more than ever. 95% of HR leaders report that they’re taking on a record amount of responsibilities, and 91% say that their workload and hours have increased. This presents several challenges for teams and other business leaders. So, how can these problems be solved? Browse this report to learn more.
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Top 10 IT careers and skills stories of 2019
By: TechTarget ComputerWeekly.com
Type: eGuide
Digital skills are becoming increasingly important for day-today living, as well as for navigating the world of work. With digital and technology becoming a part of every company, it is important that all citizens in the UK have at least a basic level of digital competence. Here are Computer Weekly's top 10 IT careers and skills stories of 2019.
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Computer Weekly – 3 September 2024: The politics of techno-refusal
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we learn about the politics of techno-refusal and what can be learned from the sabotage of tech infrastructure in the 1980s. Following the controversy around Broadcom's purchase of VMware, we examine alternative virtualisation solutions. And our latest buyer's guide looks at the state of SD-WAN. Read the issue now.
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Leveraging AI Expertise for Business Advantage
By: Core BTS
Type: eBook
In this e-book, you'll discover how to leverage AI expertise to gain a competitive advantage. You'll also explore common AI implementation challenges and learn how to build a winning AI strategy. Read on now to find out how to unlock the power of AI for your business.
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Tech career guide: Cyber security
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Type: Ezine
In this handbook, Computer Weekly looks at what it takes to make it in Asia-Pacific's cyber security industry.
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Maximising return on digital investments
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Type: Research Content
What impact do digital technology transformations have on productivity? This in-depth study from the World Economic Forum offers some answers.
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How to build trust across multinational teams
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All teams need the right talent to ensure success. However, finding that talent can be difficult, especially in the modern, remote era. But remote work does enable a positive factor: you can expand the pool from which you draw. Access this guide to learn more.
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A path to smart, not just present, video conferencing
By: TechTarget ComputerWeekly.com
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As businesses plan a recovery from the effects of the Covid-19. Employees now expect employers to offer a modern approach to how/where they work. It won't be enough for businesses to get by with aging processes. Wherever staff are based, video conferencing will be pivotal
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Multi-pronged approach to cyber security professional development
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we look at why organisations lack basic prevention, detection and response capabilities. Also, while mastering security basics should always be a top priority, the challenges in securing critical infrastructure and the internet of things provide ample opportunity for further professional development.
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Computer Weekly - 16 February 2021: How Covid-19 has hit IT salaries and job prospects
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our salary survey reveals the impact of the coronavirus pandemic on IT professionals' wages and job security. A potentially deadly cyber attack on a US water plant highlight the risks to critical infrastructure. And we find out how NHS Scotland is using tech to support its vaccine roll-out. Read the issue now.
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How businesses can win talent war with mobile apps, HR data analytics, and cloud technology
By: TechTarget ComputerWeekly.com
Type: eGuide
Becoming more digital has emerged as a ruling concept among forward-looking organisations in recent years. Now, while having multi-channel engagement with customers is a big aspect of digital, so too is attracting and retaining the employees who can make a reality of digital transformation.
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Workforce Upskilling for the AI Era Tools and training for a future-ready business
By: Dell Technologies and Intel
Type: Analyst Report
As AI and generative AI transform work practices, organizations must upskill employees and invest in automation to drive productivity gains. This IDC Infobrief explores key challenges and requirements for preparing the workforce for the AI era. Read the full report to learn how to secure remote access and build user trust.
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The potential of payroll in 2025: Global payroll survey
By: ADP
Type: Research Content
Today's payroll teams are looking to modernize. According to research, the most common drivers for transformation are adopting AI into payroll processes (32%), improved employee experience (26%), and operational and productivity efficiencies (26%). But the big question is: how can this best be done? Browse this survey to learn more.
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The potential of payroll in 2025: Global payroll survey
By: ADP
Type: Research Content
Today's payroll teams are looking to modernize. According to research, the most common drivers for transformation are adopting AI into payroll processes (32%), improved employee experience (26%), and operational and productivity efficiencies (26%). But the big question is: how can this best be done? Browse this survey to learn more.
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Payroll in 2025: 4 global themes and challenges ahead
By: ADP
Type: Research Content
This Potential of Payroll report distills 4 themes and challenges from 1,735 global senior business leaders in the space. Examine 4 recommendations for payroll leaders to surmount these challenges and witness your peers’ payroll transformation drivers by reading your copy.
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How to best modernize your payroll processes
By: ADP
Type: Research Content
Today's payroll teams are looking to modernize. According to research, the most common drivers for transformation are adopting AI into payroll processes (32%), improved employee experience (26%), and operational and productivity efficiencies (26%). But the big question is: how can this best be done? Browse this survey to learn more.
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The potential of payroll in 2025: Global payroll survey
By: ADP
Type: Research Content
Today's payroll teams are looking to modernize. According to research, the most common drivers for transformation are adopting AI into payroll processes (32%), improved employee experience (26%), and operational and productivity efficiencies (26%). But the big question is: how can this best be done? Browse this survey to learn more.
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Generative AI's transformative impact on business operations
By: Microsoft
Type: White Paper
Generative AI is transforming businesses by improving operational efficiency, boosting creativity, and enhancing customer and employee experiences. Learn how leading organizations are leveraging generative AI across functions like HR, finance, and supply chain management. Read the full white paper to discover the benefits.
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Deloitte Global CIO Survey 2018 – UK Edition
By: TechTarget ComputerWeekly.com
Type: Research Content
Fewer than 10% of CIOs identified themselves and their companies as being advanced in the journey to incorporate technology into their digital business strategies, Deloitte's 2018 CIO survey reveals in the UK edition of its 2018 global CIO survey, Manifesting Legacy: Looking Beyond the Digtal Era.
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Digital Disruption Index: Aligning strategy, workforce and technology
By: TechTarget ComputerWeekly.com
Type: Research Content
Business leaders' confidence in the digital capabilities of new entrants to the workplace has improved in the past six months, according to the Digital Disruption Index by Deloitte.
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Computer Weekly – 28 May 2024: Digital border problems are stacking up
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we examine the government's post-Brexit plans for digital borders as problems begin to emerge. We find out about AI PCs and ask whether they will make any difference for enterprise IT. And we talk to Red Hat CEO Matt Hicks about the open source opportunities from AI. Read the issue now.