Accelerate HR services with AI-powered Now Assist
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Deliver better HR services faster with Now Assist
By: ServiceNow and DXC
Type: eGuide
The advent of generative AI (GenAI) is transforming HR service delivery. To keep up, many organizations are looking for new ways that they can empower HR teams to boost productivity and deliver better employee experiences.
So how can this best be done?
Dig into this guide to gain more insight into the current HR and AI landscape and discover how tools like Now Assist from ServiceNow can help in key ways, including:
- Driving HR service delivery efficiency through GenAI-powered self-service and automated case resolution
- Accelerating custom app development and workflow automation
- Building trust in GenAI initiatives and ensuring responsible implementation
- And more
These are also closely related to: "Accelerate HR services with AI-powered Now Assist"
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Use GenAI-powered Now Assist to empower your employees at every career stage while increasing HR productivity
By: ServiceNow
Type: eBook
The advent of AI has lowered the barrier of entry for attackers, adding fuel to the rapidly expanding threat landscape. This white paper uncovers actionable intelligence you can use to stay ahead of today's threats, including insights and observations into adversary activity.
Key topics covered:
- The tactics and techniques that adversaries use to exploit gaps in cloud protection
- The exploitation of stolen identity credentials
- The growing menace of supply chain attacks
Read the full white paper to learn how you can leverage this critical intelligence to protect your organization.
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ACCELERATE DIGITAL INNOVATION WITH NOW ASSIST
By: ServiceNow
Type: White Paper
Generative AI (GenAI) is transforming app development, enabling faster, more efficient creation of applications. This white paper examines how ServiceNow's Now Assist for Creator accelerates digital innovation for developers of all skill levels.
Key points:
- GenAI can cut app development time by 30% with features like flow, code, and playbook generation, plus conversational app development.
- Now Assist for Creator boosts productivity for experienced developers and eases entry for citizen developers.
- It offers a single source of truth and predictive intelligence for trustworthy GenAI deployment.
Read the full white paper to discover how Now Assist for Creator can speed up app development with GenAI.
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Streamline customer service with AI-powered tools: A guide
By: ServiceNow and DXC
Type: eGuide
Generative AI (GenAI) can streamline customer service, field operations, and app development. Access this guide to learn how Now Assist by ServiceNow can reduce manual effort, improve productivity, and enhance experiences for customers and employees.
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Discover the power of AI for business transformation
By: ServiceNow
Type: eBook
Explore how ServiceNow's AI-powered platform can revolutionize your business. Learn how to leverage generative AI, boost productivity, and deliver exceptional customer and employee experiences. Read the e-book to discover the power of an integrated AI platform.
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2024 ServiceNow Insight and Vision Report
By: ServiceNow and NTT Data
Type: Research Content
The 2024 ServiceNow Insight and Vision Report shows digital progress is stagnant, with 73% of businesses achieving less than 50% of their digital goals. ServiceNow offers a solution to break this deadlock, enhancing operations, security, and customer experiences. Download the report now to find out how you can drive your digital transformation.
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How intelligent automation and GenAI fuels agility and maximizes efficiency
By: ServiceNow
Type: White Paper
Discover how intelligent automation and generative AI can fuel agility and maximize efficiency in your organization. Explore the transformative impact of these technologies on app development, productivity, and innovation. Learn how to embrace AI-powered solutions and seize the opportunity to elevate your business. Read on to learn more.
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Embedding AI Into Technology Strategy: Five Steps to Impact
By: ServiceNow
Type: Analyst Report
In this three-step guide, discover how you can increase IT service agent efficiency by 66% with real-time IT visibility and AI-assisted recommendations, while increasing productivity by 30% with automated self-service.
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Embedding AI Into Technology Strategy: 5 Steps to Impact
By: ServiceNow
Type: White Paper
In this IDC white paper, discover the 5 essential steps for effectively embedding AI into your technology strategy.
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Unleash productivity across your enterprise with generative AI
By: ServiceNow
Type: eBook
Before you can unlock the benefits of GenAI, you first must answer the question: How do I incorporate GenAI into my IT estate? Download this e-book to find out.
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Unlock the power of generative AI for low-code development
By: ServiceNow
Type: Analyst Report
Discover how generative AI can revolutionize low-code development and boost developer productivity. Learn about the 4 key forces driving GenAI adoption and 4 best practices for getting started. Read the full report to unlock the power of GenAI for your enterprise.
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Ascending to new hiring heights: Using a skills-based approach
By: ServiceNow
Type: eBook
In this e-book, discover how CHROs can lead the digital transformation journey in 3 simple steps.
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Intelligent automation and low code: Powering modern business
By: ServiceNow
Type: eBook
In a tumultuous business landscape, organizations are constantly looking for ways to get ahead. In this e-book, you’ll discover how intelligent automation and low-code can boost enterprise innovation and open new revenue streams for your business. Read on to learn why and how CIOs are integrating strategic change within their organizations.
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Maximizing the Business Value of AI with a Digital Platform
By: ServiceNow
Type: Analyst Report
As companies enhance digital capabilities, maximizing AI value is critical. This IDC report explores how a digital platform approach can help organizations drive business impact through AI, improve customer experience, and achieve better outcomes. Download the full report to learn more.
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2024 India CX Intelligence Report
By: ServiceNow
Type: Research Content
66% of customers consider taking their business elsewhere when an issue is not resolved within 3 days. This can be problematic, given the average of 3.9 days for companies to resolve a problem, and tends to lead to customers switching brands. So, what can organisations do to improve their customer service? Browse this report to learn more.
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Drive agility and speed at scale with intelligent automation
By: ServiceNow
Type: White Paper
Discover how intelligent automation and low-code development can help your organization drive agility and speed at scale. Learn to optimize processes, empower developers, and scale innovation safely. Read the full white paper to explore these strategies.
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3 essential tasks to evolve your IT services & operations
By: ServiceNow
Type: White Paper
In this three-step guide, discover how you can increase IT service agent efficiency by 66% with real-time IT visibility and AI-assisted recommendations, while increasing productivity by 30% with automated self-service.
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Discover 3 strategies for employee retention and growth
By: ServiceNow
Type: White Paper
The price of dissatisfied workers is high; Gartner estimates a company of 10,000 employees stands to pay $16 million per year replacing workers who leave in search of something better. This white paper by ServiceNow outlines three steps your organization can take to strengthen your workforce and drive growth. Explore the white paper now.
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Your essential guide to CX satisfaction in the GenAI era
By: ServiceNow and DXC
Type: Infographic
Explore the five key customer experience (CX) trends in the GenAI era, from disconnected customers to the value of AI and GenAI. Learn how to empower agents, optimize self-service, and anticipate the future of CX. Read the full white paper to uncover strategic insights.
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5 customer experience revelations for the GenAI era
By: ServiceNow
Type: eBook
Discover in this e-book 5 revelations about today’s customer service experience that CX leaders need to prepare for in the GenAI era.
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Computer Weekly – 8 August 2023: How to improve developer productivity
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our latest buyer's guide examines the developer experience and looks at how critical it can be for productivity. The tech sector still struggles with diversity and inclusion – we ask what's standing in the way of ethnic minorities making it to the top. Read the issue now.
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Democratizing GenAI app creation
By: Siemens
Type: eBook
In this e-book, discover how Mendix and Amazon Bedrock can democratize the development of GenAI-enabled apps, empowering businesses to accelerate digital transformation. Learn how low-code and GenAI can drive innovation across product development, supply chain, quality, sales and HR.
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2024 Tech Trends in Government: Research Report
By: KPMG LLP
Type: Research Content
Take a look through this 2024 research report by KPMG to deepen your understanding of the technology trends impacting government agencies.
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2024 ANZ CX Intelligence Report
By: ServiceNow
Type: Analyst Report
Australia and New Zealand have a customer service problem – the nations are stuck on hold. Wait times have increased for the third year running – with more than 107 million hours spent on hold, up 11% from last year. To make problems worse, customers' expectations have risen to an all-time high, making it even harder for organisations to keep up.
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GenAI in IT Operations: Enterprise Strategy Group Report
By: ServiceNow
Type: ESG Research Report
To find out how generative AI is impacting IT operations, Enterprise Strategy Group surveyed 360 IT professionals. Access the findings in this 2024 report, “Generative AI in IT Operations: Fueling the Next Wave of Modernization.”
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The Business Case for Low Code
By: ServiceNow
Type: White Paper
Accelerate digital transformation with low-code solutions that empower citizen developers and streamline app development. Learn how ServiceNow's Creator Workflows can help your organization build apps faster, scale without sprawl, and modernize legacy systems. Read the White Paper to learn more.
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Your guide to navigating talent challenges while reducing costs
By: ServiceNow
Type: eBook
This guide serves to dive into some of the HR and tech challenges today’s organizations have successfully overcome. Read on to learn how a unified digital platform can provide a simple, single brand experience for internal end-users, as well as how it can join up and simplify user experiences across technology silos and teams—and more.
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CW EMEA – October 2023: Prepare for AI explosion
By: TechTarget ComputerWeekly.com
Type: Ezine
In this month's CW EMEA, we look at generative AI, which Accenture claims is the next big thing in enterprise IT. We also look at a demo of multi-supplier non-real-time RAN optimisation, a Ryder Cup tech testbed, and how Zurich Insurance has cut the time it takes to develop ServiceNow apps. Read the issue now.
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Trend Watch: Generative AI in APAC
By: TechTarget ComputerWeekly.com
Type: Ezine
Organisations are starting to incorporate generative AI into their everyday processes. In this handbook, focused on GenAI in the Asia-Pacific region, Computer Weekly looks at how it's being deployed in healthcare, Australia's GenAI journey, the technology's relationship with the cloud and Red Hat's issues with source code.
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Workforce upskilling for the AI era: Tools and training
By: Dell Technologies and Intel
Type: Analyst Report
As AI and generative AI transform work practices, organizations must upskill employees and invest in automation to drive productivity gains. This IDC Infobrief explores key challenges and requirements for preparing the workforce for the AI era. Read the full report to learn how to secure remote access and build user trust.
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Implementing GenAI: Use cases & challenges
By: TechTarget ComputerWeekly.com
Type: eGuide
The use cases of generative AI are wide-ranging and have the potential to impact nearly all areas in business and IT. In this e-guide on generative AI, learn how to put the technology to work in business applications, DevOps and IT, as well as manage implementation challenges and risks.
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Computer Weekly – 17 September 2024: The pillars of AI strategy
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we talk to the CIO of Currys about the electronics retailer's AI strategy. We examine how China has become a leader in open source software – and what it means for the rest of the world. And we look at how AI is supporting networking alongside how to implement networking to support AI. Read the issue now.
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Computer Weekly – 24 October 2023: Brewing data insights at Heineken
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting an investigation into cloud supplier dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.
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ServiceOps: The natural bridge for fundamental IT disconnects
By: ServiceNow
Type: Analyst Report
ServiceOps just makes sense. It is practical and makes everyone’s job easier… but how can you adopt without requiring major disruption in day-to-day realities? Find out in this research report.
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State of GenAI: Enterprise Strategy Group report
By: Enterprise Strategy Group
Type: ESG Research Report
As the generative AI (GenAI) market accelerates, your business, like every business, is pressured to keep up. To strengthen your understanding of the present state of GenAI – including challenge areas, use cases and budget strategies – review this report by TechTarget’s Enterprise Strategy Group (ESG).
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Computer Weekly – 21 May 2024: Can AI supercharge human creativity?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we talk to Getty Images about the challenges of balancing human creativity with the risks and opportunities of GenAI. Our latest buyer's guide examines the best desktop IT management practices in a world of flexible working. And we review the benefits of open source software in the enterprise. Read the issue now.
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GenAI: Empowering enterprises and engineering for the future
By: Virtusa
Type: White Paper
Discover how generative AI (genAI) is transforming enterprises and engineering. Learn about leveraging GenAI to build new revenue streams, boost productivity, and enhance data engineering. Explore the enterprise readiness of AI tools and Virtusa's perspective on empowering the future. Read the white paper to learn more.
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Navigating Disruption with Generative AI Strategies
By: Foundever
Type: White Paper
Enterprises must adapt to evolving customer expectations and technology disruption. Generative AI offers strategic advantages to help modernize customer experience, optimize operations, and future-proof the business. Download this analyst report to learn how to leverage Generative AI for your CX transformation.
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A Generative AI Use Case Brought to Life with Dell Solutions
By: Dell Technologies & AMD
Type: eGuide
This e-guide illuminates how the city of Amarillo, Texas, is working with GenAI solutions from Dell Technologies to refine and improve the services it provides to its citizens. Inside, you'll discover the potential of GenAI to help businesses take control of their data and improve customer outcomes. Read on to learn more.
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Harness the Power of Generative AI
By: AllCloud
Type: Analyst Talk
To take advantage of what GenAI can do, it’s important to understand the context of how AI tools work and gain a vision for exactly how they can be used. In this e-book, discover how GenAI can enhance your business processes, improve decision-making, drive innovation and more. Read on to learn how you can unlock the full potential of GenAI.
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AI, Today: Insights From 400 Senior AI Professionals on Generative AI, ROI, Use Cases, and More
By: Dataiku
Type: Research Content
As GenAI becomes a cornerstone of modern business, 90% of leaders are making substantial investments to harness its potential. Of those, 33% have created new budget lines specifically for GenAI, while 57% are using money from other budgets, such as IT, data science, or analytics. Access this research content now to learn more.
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Unlock high-value Insights Faster with GenAI
By: Dell Technologies
Type: Product Overview
In this product overview, you'll learn how to accelerate your Generative AI initiatives with a validated design from Dell Technologies and NVIDIA. This solution addresses key challenges like latency, responsiveness, and computational demands to transform enterprise data into high-value insights. Read on now to learn more.
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Empowering CIOs to lead
By: ServiceNow
Type: eBook
CIOs are increasingly vital to business strategy as technology and digital transformation become indivisible. Read this ServiceNow Report to explore how to empower CIOs to lead business change in your organization.
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Can AI take education to a new level?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we examine how LLMs are being used to teach, support and assess students, enhancing education rather than impairing it. We look at how AI is impacting the semiconductor sector as big tech companies put off server upgrades. And we find out how GenAI is changing the way enterprise software works. Read the issue now.
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TechTarget & Enterprise Strategy Group: Spending intentions study
By: Enterprise Strategy Group
Type: TechTarget Media
This TechTarget and Enterprise Strategy Group research highlights key technology spending priorities and investment plans. With 46% of organizations increasing budgets, this report offers valuable insights to guide your go-to-market strategy. Read the full 2024 Technology Spending Intentions Study.
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Industry Insights Report: Generative AI & Cybersecurity
By: NOKIA
Type: Analyst Report
This Omdia research report examines how telecom organizations are incorporating generative AI into their cybersecurity strategies to improve threat detection, automate tasks, and enhance resilience. Explore the benefits, challenges, and future plans for leveraging this transformative technology by reading the full report.
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GenAI-powered Analytics: Enterprise Strategy Group Report
By: AWS-Noventiq
Type: ESG Showcase
94% of organizations intend to increase their use of generative AI for analytics and business intelligence, according to Enterprise Strategy Group. Technical and business issues, unfortunately, can hinder that mission. To learn about those obstacles and how to overcome them, check out this Showcase report from Enterprise Strategy Group.
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Strategies for a successful GenAI implementation
By: SAS
Type: Research Content
The advent of generative AI (GenAI) promises to revolutionise the landscape of human and business productivity. This report presents best practices and strategic insights aimed at empowering organisations to harness GenAI’s full potential. Download your complimentary copy now to learn more.
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Unleash your developers’ superpowers
By: ServiceNow
Type: eBook
Amid today's economic turbulence, leaders must improve their bottom-line benefits. But the question remains: Where should they begin this journey? Enter low-code with gen AI – a transformative approach streamlining development, enabling quicker app creation and fostering innovation, with expertise and speed. Access this e-book to learn more.
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Power of the Platform
By: ServiceNow
Type: White Paper
How can you empower your customers, employees, and partners with modern, consumer-grade experiences? Read on to learn how the Now Platform can help you break down silos, seamlessly connecting your people, systems and processes with enterprise-wide digital workflows while increasing speed to value.