Putting AI to work for people with Strategic Portfolio Management
By: ServiceNow View more from ServiceNow >>
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Boost IT productivity and employee experiences with GenAI
By: ServiceNow and AC3
Type: White Paper
Generative AI (GenAI) is transforming business operations, enhancing productivity, streamlining workflows, and improving customer experiences.
In this white paper, you’ll learn how ServiceNow's Now Assist boosts IT efficiency by summarising activities, generating content, and offering recommendations. It simplifies alert triage, speeds app delivery, and automates tasks.
Built on ServiceNow's secure platform, Now Assist ensures responsible AI use, managing models and mitigating risks. Read on now to discover how Now Assist can unlock the potential of GenAI for your business.
These are also closely related to: "Putting AI to work for people with Strategic Portfolio Management"
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How your teams can build powerful apps faster with GenAI
By: ServiceNow and AC3
Type: White Paper
AI has revolutionised app development, enabling organisations to accelerate innovation and digital transformation. This white paper explores how ServiceNow's Now Assist for Creator uses generative AI (GenAI) to streamline app development, enhancing productivity and lowering the barrier for citizen developers.
Key highlights include:
- GenAI can cut development time by up to 30% with features like flow, code, and app generation
- Now Assist for Creator allows developers to build apps quickly with text-to-code and intelligent code completion
- The platform's responsible AI approach, including data governance and security, ensures compliance
Read on now to discover how Now Assist for Creator can drive your AI transformation.
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How GenAI can transform customer service experiences
By: ServiceNow and AC3
Type: White Paper
The advent of generative AI (GenAI) is changing customer service. This white paper explores how Now Assist, ServiceNow's GenAI solution, transforms customer and field service experiences.
Now Assist enables organisations to:
- Reduce customer effort by empowering self-solution
- Boost agent productivity with autogenerated summaries and resolutions
- Empower field technicians with work order summaries
- And more
The paper also covers responsible AI adoption, emphasising data governance and cybersecurity. Read on now to learn how Now Assist can help transform your service experiences.
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Turn your business strategy into reality
By: Qlik
Type: Infographic
In this infographic, you'll discover how to align your organization's strategy and work to deliver the outcomes that matter most. Read on now to learn about ServiceNow's Strategic Portfolio Management solution and how it can help you build true organizational agility.
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Secure Software Development Lifecycle™ (SSDL) for Precision AI™
By: Palo Alto Networks & Deloitte
Type: White Paper
This white paper explores how Generative AI and AI/ML technologies like Palo Alto Networks' Precision AI can transform the secure development of software and applications. Learn how to harness the power of AI while mitigating security risks by reading the full white paper.
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Use AI for Agile Value Creation with IDC's VSM & Agile PPM Assessment
By: Atlassian
Type: Analyst Report
This IDC study explores Value Stream Management (VSM) and Agile Project and Portfolio Management (PPM), highlighting how GenAI can boost efficiency by saving time for teams, speeding up decision-making, and optimizing workflow integration.
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Impact AI: NonProfit Digital Transformation Report 2024
By: ServiceNow
Type: White Paper
This research paper is invaluable for nonprofit leaders looking for tech strategies with the most potential to help them advance their missions with limited resources. Learn best practices of AI “pacesetters” already realizing gains from their tech investments. Download the report for a deep dive into new data on nonprofit digital transformation.
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How to protect critical cloud AI workloads
By: Palo Alto Networks
Type: Product Overview
As AI adoption grows, securing critical cloud AI workloads is crucial. Learn how Prisma Cloud leverages AI to counter threats, secure AI by design, and simplify cloud security - without slowing innovation. Read the full white paper to discover how to defend your AI future.
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Maximize the potential of generative AI for your organization
By: Dell Technologies & Intel®
Type: White Paper
Unlock the power of Generative AI to drive tangible business value. Learn how Dell's AI Factory approach can help you assess readiness, build AI strategy, and accelerate AI outcomes. Read the white paper to get started.
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CrowdStrike State of AI in Cybersecurity Survey
By: CrowdStrike
Type: Research Content
Discover what your peers think about generative AI (GenAI) adoption, and explore the top requirements for security platform integration: 80% of security teams only want GenAI if it's part of a platform, 63% say GenAI could be the deciding factor in a security platform purchase, #1 requested feature for GenAI tools is security platform integration.
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How AI Is Shaping the Future of Enterprise Platforms
By: TechTarget Customer Experience
Type: eGuide
ServiceNow is positioning itself as the leading AI platform for business transformation,leveraging its powerful tools to redefine how enterprises operate. By integrating AIcapabilities, the company aims to simplify workflows, enhance decision-making, anddrive efficiency across industries.
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6 key requirements for consistent multicloud security
By: Palo Alto Networks
Type: eBook
Achieve consistent security across multicloud environments by addressing 6 key requirements: infrastructure visibility, sensitive data protection, risk prioritization, risk prevention, external attack surface assessment, and AI model security. Download this e-book to learn how.
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Computer Weekly – 8 August 2023: How to improve developer productivity
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our latest buyer's guide examines the developer experience and looks at how critical it can be for productivity. The tech sector still struggles with diversity and inclusion – we ask what's standing in the way of ethnic minorities making it to the top. Read the issue now.
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FSM for Dummies
By: ServiceNow
Type: eBook
Ready to transform field service management? AI-Driven Field Service Management For Dummies ServiceNow Special Edition explores how you can boost productivity, enhance employee and customer experiences and accelerate business value, using GenAI. Read on now to learn how you can empower your field teams.
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Predicting the leading analytics and AI trends in healthcare for 2025
By: XtelligentMedia Healthcare
Type: eGuide
Identifying the value proposition of analytics technologies and establishing AI governance frameworks will be key for healthcare organizations in 2025.
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Insights on government technology trends and priorities
By: KPMG LLP
Type: Research Content
The KPMG government digital pulse survey report 2024 examines technology adoption, priorities, and challenges in the public sector. Agencies are aware of emerging tech like generative AI but face barriers like cost and talent gaps. Read on now to learn how governments can leverage technology to improve operations and experiences.
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Insights on government technology trends and priorities
By: KPMG LLP
Type: Research Content
Take a look through this 2024 research report by KPMG to deepen your understanding of the technology trends impacting government agencies.
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Responsible innovation with generative AI
By: Amazon Web Services
Type: White Paper
Download this whitepaper to uncover the top three risks associated with building generative AI products and how software companies can mitigate them.
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Responsible innovation with generative AI
By: AWS
Type: eGuide
Download this whitepaper to uncover the top three risks associated with building generative AI products and how software companies can mitigate them.
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3 strategies for CX leaders to unlock AI-powered transformation
By: ServiceNow
Type: eBook
How can you use GenAI to reduce daily case volume by 41% and inbound call volume by 19%? That's what organizations are achieving with ServiceNow's AI platform. Read this ebook for three strategies to unlock AI-powered transformation: standardize operations, consolidate systems, and automate workflows.
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CW EMEA – October 2023: Prepare for AI explosion
By: TechTarget ComputerWeekly.com
Type: Ezine
In this month's CW EMEA, we look at generative AI, which Accenture claims is the next big thing in enterprise IT. We also look at a demo of multi-supplier non-real-time RAN optimisation, a Ryder Cup tech testbed, and how Zurich Insurance has cut the time it takes to develop ServiceNow apps. Read the issue now.
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Revolutionizing the low-code experience: The power of generative AI
By: ServiceNow
Type: eBook
With a widening developer skills gap, how can you meet demand for faster, more agile app development, while also reducing costs? By empowering developers with GenAI. Read this e-book to see how you can drive productivity, close talent gaps, and enable agile innovation, while also cutting costs, using ServiceNow’s AI-powered platform.
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Security leader's guide to AI-powered app governance
By: Palo Alto Networks
Type: White Paper
This whitepaper explores establishing a governance framework for AI-powered applications. It covers the AI landscape, security implications, and risks like data poisoning and model bias. Readers will learn to gain visibility into AI models, implement control policies, and maintain compliance. Read the full white paper for AI governance practices.
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Put AI to work and drive business transformation in IT
By: ServiceNow
Type: eBook
How can you free up your IT teams to focus more on initiatives that drive innovation and growth? Download this guide to explore the generative AI experiences you can deliver to your employees and customers on the ServiceNow platform.
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Maximize your business value with Generative AI workshops
By: Dell Technologies & Intel®
Type: Product Overview
Explore the power of Generative AI with Dell's Accelerator Workshop. Gain insights on prioritizing use cases, determining technical feasibility, and maximizing business value. This half-day workshop is the first step to developing a winning GenAI strategy. Read the full overview to learn more.
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Unlock Operational Insights with Generative AI in Manufacturing
By: CBTS
Type: Product Overview
Discover how Microsoft Copilot can revolutionize your manufacturing operations. This overview explores how Copilot's AI capabilities can boost productivity, quality control, and customer service. Learn how to achieve unprecedented optimization and close skills gaps. Read the full content for more insights.
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Computer Weekly – 24 October 2023: Brewing data insights at Heineken
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting an investigation into cloud supplier dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.
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Collaboration vital for making DEI progress
By: TechTarget ComputerWeekly.com
Type: Ezine
At the Computer Weekly diversity in tech event, in partnership with Harvey Nash, attendees agreed wholeheartedly that only by working together can we create a truly diverse and inclusive industry. Download the full report now.
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ITOps & service management: The state of play in APAC
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
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ITSM: How to implement AIOps and power up service operations
By: ServiceNow and Birlasoft
Type: White Paper
Discover how AI-powered service operations can make self-healing IT infrastructure a reality. Learn to improve predictability, observability, and real-time decision-making to keep your digital services running 24/7. Download the white paper to explore the right way to implement AIOps.
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Collaboration software in the era of Gen-Z
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, learn how Microsoft is dominating the Software-as-a-Service space thanks to its strength in collaboration software and how the new generation of collaboration software could be stoking communication overload. Also, check out our chart comparing Slack, Microsoft Teams and Spark.
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Computer Weekly – 21 May 2024: Can AI supercharge human creativity?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we talk to Getty Images about the challenges of balancing human creativity with the risks and opportunities of GenAI. Our latest buyer's guide examines the best desktop IT management practices in a world of flexible working. And we review the benefits of open source software in the enterprise. Read the issue now.
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Can AI take education to a new level?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we examine how LLMs are being used to teach, support and assess students, enhancing education rather than impairing it. We look at how AI is impacting the semiconductor sector as big tech companies put off server upgrades. And we find out how GenAI is changing the way enterprise software works. Read the issue now.
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Computer Weekly – 17 September 2024: The pillars of AI strategy
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we talk to the CIO of Currys about the electronics retailer's AI strategy. We examine how China has become a leader in open source software – and what it means for the rest of the world. And we look at how AI is supporting networking alongside how to implement networking to support AI. Read the issue now.
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Secure cloud innovation with AWS and Palo Alto Networks
By: Palo Alto Networks
Type: White Paper
Discover how AWS and Palo Alto Networks can help you securely migrate workloads, modernize applications, and drive value from data with AI. Learn how their integrated platforms and services can turn security into an accelerator of digital innovation. Read the white paper.
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Accelerating Impact: NonProfits + ServiceNow
By: ServiceNow
Type: eBook
How can you balance the nuanced IT requirements within your nonprofit while delivering exceptional experiences for customers and employees? Access this e-book to examine the key areas in which ServiceNow supports the organizational and digital transformation goals of nonprofits.
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Accelerate Your Generative AI Adoption
By: Dell and NVIDIA
Type: White Paper
Generative AI is an astounding technology that promises to reshape markets and industries globally. With its ability to create original content — such as text, audio, video, images and code — in response to plain language user prompts, GenAI is democratizing AI access so that organizations of all sizes can access AI innovation.
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Implementing GenAI: Use cases & challenges
By: TechTarget ComputerWeekly.com
Type: eGuide
The use cases of generative AI are wide-ranging and have the potential to impact nearly all areas in business and IT. In this e-guide on generative AI, learn how to put the technology to work in business applications, DevOps and IT, as well as manage implementation challenges and risks.
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Harness the power of AI: A guide to modernizing your workplace
By: Dell Technologies and Intel
Type: eBook
As the very definition of the workplace evolves, the impact of the endpoint on end-user productivity, IT management, and security is under more scrutiny than ever before. Alongside this trend is the adoption of AI, which is rapidly climbing the list of priorities—and challenges—that organizations have. Access this e-book to learn more.
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Maximizing Contact Center Operations with Generative AI Assistants Backed by Responsible AI Principles
By: IBM
Type: Analyst Report
The advent of generative AI (GenAI) is transforming the customer experience once again. Read this IDC Spotlight report to discover how your organization can start evaluating current automation and AI capabilities, addressing bias, unpredictability, and data security challenge, and developing a comprehensive GenAI strategy.
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Five Key Orchestration Capabilities to Achieve AI Value at Enterprise Scale
By: IBM
Type: Analyst Report
To gain value from GenAI, organizations need a strategic, organization-wide approach to AI. This requires significant investment in time and resources, as well as the right tools. Read this analyst report now to learn about five key orchestration capabilities that can help organizations achieve this goal.
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Building Your Innovation Muscle eBook
By: Dell Technologies and Microsoft
Type: eBook
Most organizations struggle with innovation, with only 18% having mature practices and 57% finding it hard to keep up with change. Generative AI (GenAI) is seen as a key accelerator for innovation, though many projects are still in early stages.
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Driving Cloud automation with observability, AIOps, and NetDevOps
By: Aviatrix Systems
Type: White Paper
This report explores how observability, AIOps, and NetDevOps are converging to drive cloud automation. It covers key trends, use cases, and leading vendors in these areas. Download the full White Paper to learn how these technologies can improve cloud infrastructure visibility, management, and efficiency.
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Maximize your data insights with AI
By: Dell Technologies
Type: eBook
In this e-book, explore how organizations are innovating to drive business outcomes, what's blocking them, and how they can take advantage of new technologies like generative AI as an innovation accelerator.
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Above All, Do No Harm: A Healthcare Executive Summary On The Future Of Cloud And AI
By: AWS Marketplace
Type: Forrester Research Report
Healthcare providers face challenges like clinician burnout and cybersecurity threats. To address these, organizations are adopting cloud and AI technologies. Learn how they can modernize their systems, ensure compliance, and improve patient care by reading the full Forrester report.
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The Transformative Power of Generative AI for Financial Services
By: Dell and NVIDIA
Type: White Paper
Generative artificial intelligence (GenAI) is a game-changing technology that has tremendous potential for the financial services industry (FSI). Building on decades of AI, GenAI can transform customer interactions and revolutionize workplace efficiency.
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The Trustworthy AI eBook
By: Deloitte
Type: eBook
This e-book explores how Deloitte and Snowflake can help you drive AI success with trustworthy data. Inside, you'll learn how to modernize data foundations, mitigate risks, and build user trust. Read on now to discover the key considerations for creating AI you can trust.
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Artificial intelligence in ITSM: Finding the right tools for you
By: TechTarget ComputerWeekly.com
Type: eGuide
AI functionality is poised to be a game-changer in the ITSM world. But before exploring the possibilities for AI in ITSM, it's important to first understand what AI is - and what it is not.
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Generative AI: Best practices for risk management
By: Domino
Type: White Paper
You’ve heard about the massive potential of GenAI. But GenAI also poses many critical challenges and risks for your organization, including a skills gap as well as extreme demands on your computing infrastructure. Download this white paper now to discover key considerations in creating a responsible GenAI strategy.
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Accelerating Software Development with Generative AI: An IT Leader's Guide
By: Google Cloud
Type: Analyst Report
IDC’s Leader’s Guide to Generative AI in the Software Development Life Cycle delves into more of the latest trends and insights on how developers are using AI tools and highlights the key advantages for IT leaders. Explore the many benefits and use cases across the development life cycle and learn which integrations have the biggest payoff.