Unlocking Strategic Business Advantages with Generative AI
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Streamline customer service with AI-powered Now Assist
By: ServiceNow and DXC
Type: eGuide
As customer expectations rise, companies seek ways to streamline service experiences and boost productivity. The solution is generative AI (GenAI) powered by ServiceNow's Now Assist.
Now Assist enables organizations to:
- Reduce customer effort and increase satisfaction through intelligent self-service
- Boost agent productivity by automating tasks and speeding resolution times
- Empower field technicians with work order summarization and data access
- Accelerate app development and automation with low-code tools
Dig into this guide to learn more and discover how you can leverage GenAI to understand context, synthesize information, and generate content, transforming business operations.
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Streamline customer service with AI-powered Now Assist
By: ServiceNow and CRI Advantage
Type: eBook
The advent of generative AI (GenAI) has revolutionized customer service, enabling organizations to streamline experiences and boost productivity. This e-book explores how ServiceNow's Now Assist, powered by GenAI, can transform customer service, field service, and application development.
Key highlights:
- Enhance customer self-service and agent productivity with Now Assist's ability to understand context and generate personalized responses
- Empower field service technicians with work order summarization and access to customer data, improving first-visit resolution
- Accelerate app development and automation through Now Assist's code generation
Read the e-book now to unlock GenAI's potential.
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How generative AI adds value across workstreams
By: ServiceNow
Type: eBook
You’re ready to get started with GenAI…but how?
Generative AI (GenAI) is literally going to change the way people work— unleashing substantial productivity improvements and ultimately accelerating better business results.
Before you can get to that point, however, you first must answer the question: How do I incorporate GenAI into my IT estate?
Download this e-book to find out.
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