Manage documents with digital scanning and storage solutions
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Accelerate your digital transformation with secure document access
By: Iron Mountain
Type: IT Briefing
As organizations digitize operations, they face challenges in managing paper-based data. The Iron Mountain InSight Digital Experience Platform (DXP) offers a solution.
This white paper explores how InSight DXP can help organizations:
- Prepare for scalable digital transformation with a flexible platform
- Securely access and protect information in a NIST CSF-compliant cloud
- Quickly find documents using intelligent search and AI summarization
By leveraging InSight DXP, businesses can streamline operations, improve resilience, and reduce real estate costs, positioning for the future of work.
Read the full white paper to learn how Iron Mountain's expertise can empower your digital transformation.
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Is paper putting your bank at risk?
By: Iron Mountain
Type: White Paper
Achieving operational efficiency and delivering an outstanding customer experience are key priorities for banks. However, paper records in branches pose risks like limited visibility, inefficient processes, and slow access.
This white paper explores how banks can become "paperless branches" with Iron Mountain's services. Key topics include:
- Digitizing transactions and files with scanning, indexing, and secure storage
- Accessing information via a digital repository and dashboards
- Optimizing processes with offsite storage, secure destruction, and governance
Discover how Iron Mountain can transform operations, enhance customer experience, and ensure compliance. Read the full white paper for more.
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The importance of connectivity- and edge-driven data centers
By:
Type: Talk
This webinar will help to give a better understanding of how ISP’s, Financials, Gaming and Enterprise level organisations can leverage the Iron Mountain Data Centers network service offering to reach clouds, connectivity providers and third parties. On top of that, find out what the Iron Mountain’s take on connectivity for the modern data center is. Join the webinar to find out more on: 1. How Iron Mountain Data Centers is Expanding its connectivity offering globally 2. Elaborate how we can help customers to better support them in terms of reaching clouds, connectivity providers and third parties. 3. The importance of a thriving network for the modern data center, today and tomorrow This webinar covers the growing importance of a strong connectivity offering today and in the future. As Iron Mountain Data Centers is expanding its global connectivity offering, we want to highlight our growth trajectory and show how we enable our customers to leverage a rich ecosystem.
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Strategies for Boosting Community Outreach and Impact
By: Iron Mountain
Type: White Paper
The Ada Jenkins Center in North Carolina digitized its large collection of patient files to free up space, improve access, and enhance patient confidentiality. This allowed the Center to focus more on its core mission of community outreach. Read the full case study to learn how the digitization process was implemented.
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Wasabi Technologies | Iron Mountain Case Study
By:
Type: Video
David Friend, Co-Founder and CEO of Wasabi, talks about the benefits of using Iron Mountain Data Centers for Wasabi Hot Cloud Storage.
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Greening the Grid: Iron Mountain Data Centre's Customer Case Study
By:
Type: Video
A creative partnership that sparks a renewable energy solution for sustainable data centers everywhere. Kevin Hagen VP Environment, Social & Governance Iron Mountain
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Building Sustainable Data Centres from the Ground Up
By:
Type: Video
New build data centres are being considered holistically through the entire life cycle and the circular economy is coming to the fore. From design and building materials to AI- enabled optimisation of data centre operations and the management of equipment decommissioning, there is plenty more to be done. Alex Sharp VP & Global Head of Design & Construction Iron Mountain Alex Rabbetts Interim MD EUDCA Matt Peacock Partner Blurred Kyle Myers Director, Environmental Health, Safety & Sustainability CyrusOne Petter Tommeraas SVP Data Centre Services Basefarm
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Computer Weekly – 3 October 2017: Digitally preserving history
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how cloud technologies are helping Gibraltar to digitally preserve historic documents and safeguard its cultural heritage. We examine progress on the roll-out of the new NHS national network. And our latest buyer's guide looks at cloud-based ERP software. Read the issue now.
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Living on the edge; Where the data center becomes a transactional marketplace
By:
Type: Video
IN PARTNERSHIP WITH IRON MOUNTAIN Businesses around the world are leaving bricks and mortar behind and moving all their processes online. Most now run their core processes on a hybrid mix of cloud infrastructure and owned compute, store and connect capability in carrier and cloud-rich data centers. You can’t deny the importance of a thriving ecosystem in this process, as the most effective ecosystems are evolving into an API-driven value chain where the transaction of data drives new business models which power entire sectors. In this panel we will take a look at where ecosystems sit today and how they are rapidly evolving into transactional marketplaces that unlock new business models which accelerate edge colocation in the mid to long term future.
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Ephesoft Use Case: Mailroom Automation
By:
Type: Video
Are your time sensitive documents getting lost under mountains of mail or in the abyss of neverending emails and attachments? Ephesoft's intelligent document processing technology instantly classifies, sorts, and extracts data to route them to the right departments, so they get processed faster and more efficiently.
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Case study: Using pre-fab datacentres to meet Norway's growing demand for colocation space
By: TechTarget ComputerWeekly.com
Type: eGuide
Datacentre operator Green Mountain embraces Schneider Electric's pre-fabricated datacentre designs to ensure it is positioned to respond to the growing demand from the hyperscale and HPC communities for colocation capacity in Norway
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Optimising your Data Security Strategy so Data Management Becomes Easy
By:
Type: Replay
Backups are increasingly being targeted by attackers as a potential entry point into an organisation's critical data. In this session, you'll learn how you can prevent compromise of your backups while continuously monitoring for data risks and quickly recovering affected data. Tune in and learn about: -> The spread of the threat landscape facing organisations -> Current and future challenges with legacy data protection -> How to keep your data safe, no matter where it lives, enterprise, cloud, or SaaS Special guest speaker appearances by Belynda Poupard, Global Information Technology Director at Iron Mountain Data Centers, Ankit Agarwal, Principal Product Manager at Rubrik, Vasu Murthy, VP & Head of Product at Rubrik, Hema Mohan, Senior Director Product Management at Rubrik. Make sure to take a look at the attachments as well - we've added extra learnings on how to optimise data protection and provided you with additional resources to help set you up for success.
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Vertiv & Green Mountain: Keeping it Cool
By:
Type: Video
One of the largest data centre operators in the Nordics, Green Mountain is clearly committed to the environment as exemplified by its DC1-Stavanger facility that is built deep in a Norwegian mountain. Selecting the right thermal management system for its unique environment was a top priority for Green Mountain executives, who have worked in partnership with Vertiv to deploy industry-leading critical infra within their facility. This session will dive into the unique challenges Green Mountain face with maintaining the sustainability of their facility and unveil exactly how Vertiv provided support to the team even throughout the challenges during the pandemic.
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Breach detection – Lessons learnt from mountaineers
By:
Type: Talk
Breach detection efficiency is all about consistent monitoring, organization and communication, experience (and expertise), training and proper tooling. So is mountain rescue. If you fall in a crevasse, get caught in an avalanche or come off a ridge, your survival depends only on time. And in a mountaineer's career you know this will happen, as you should know, working in IT Security, that you will be breached. So let’s be prepared, and learn from 200 years of mountain exploration how to quickly and efficiently get out of a worst case scenarios.
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Improve NAS backup efficiency and reduce costs
By: Cobalt Iron
Type: Product Overview
In this product overview, you'll learn how you can simplify your network attached storage (NAS) backup with a modern approach that delivers policy-based service level management, faster recovery, and cloud integration. Read on to find out how Compass NAS Agent can streamline your data protection strategy.
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Security leader's guide to remote work data backup
By: Cobalt Iron
Type: White Paper
This white paper explores how enterprises can establish secure remote backup and data protection with Cobalt Iron Compass. Inside, you’ll learn how your business can run hands-free backup and ensure data recoverability - all while simplifying management. Read the full white paper now to learn more.
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Securing Backup Environments: Beyond Zero Trust
By: Cobalt Iron
Type: White Paper
Traditional security approaches like zero-trust may not be enough to protect critical backup environments from modern cyber threats. In this white paper, you'll discover how the Zero Access model in Cobalt Iron Compass can provide advanced cyber resilience to safeguard your backup data. Read the full white paper now to learn more.
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6 essential security technologies every company needs
By: Cobalt Iron
Type: Webcast
Ransomware attacks are not only more prevalent, they’re also more dangerous. In this webcast, Cobalt Iron’s Chris Snell shows you how you can leverage 6 essential security technologies to take a stand against ransomware and secure your organization. Watch now to learn more.
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Western Digital and 451 Research: Strategies for Managing Unstructured Data
By:
Type: Replay
Data protection has always been one of the top priorities of IT; but the very nature of business data has been quietly changing behind the scenes. Today, unstructured data in the form of documents, images and other types of media files are making up the lion’s share of new data growth, and traditional storage and backup models are unable to provide the information and visibility needed to protect, manage and realize the full potential of the growing mountain of unstructured business data.
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On-prem Backup Solution for CIO Hosted Production Apps
By: Cobalt Iron
Type: Case Study
IBM's CIO organization streamlined enterprise backup management with a centralized cloud-based solution using IBM and Cobalt Iron technologies. This provided a unified user experience, simplified backup and restore processes, and enabled application owners to protect petabytes of critical data. Read this full case study now to learn more.
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CyberArk 2024 Identity Security Threat Landscape Report
By: CyberArk
Type: Research Content
The CyberArk 2024 Identity Security Threat Landscape Report is based on a global survey of 2,400 security decision-makers. This year’s report examines identity security in the age of GenAI, machine identities and digital ecosystems. Read the full report for insights and data on 2024 cybersecurity trends.
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Top 10 Australia IT stories of 2018
By: TechTarget ComputerWeekly.com
Type: eGuide
In this review of the top 10 Computer Weekly articles focused on IT in Australia, we look at what the country is doing to cement its position as a leader in mastering and deploying advanced information and communications technology across a large segment of its economy.
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Rally Roundtable: Scaling the Agile Mountain
By:
Type: Video
Join Aaron Rusty Lloyd & Laureen Knudsen as they discuss our Agile2022 theme, the Agile Mountain and how organizations can get to Value Stream Management with the help of Rally & Clarity. Learn about the 5 "base camps" of the Agile Mountain and what you can expect at each level of your digital transformation to enterprise-wide visibility. « Music by: https://www.bensound.com » Broadcom is collecting your personal data when you submit such information as part of the BrightTALK registration process. Your personal data is processed according to Broadcom's Privacy Policy: https://www.broadcom.com/company/legal/privacy/policy When you interact with Broadcom, this serves as your authorization to BrightTALK to provide your contact information to Broadcom in order for Broadcom to follow up on your interaction.
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Taming the Paper Juggernaut: Transforming County Government Operations with KnowledgeLake
By:
Type: Talk
Discover how one forward-thinking county tackled overwhelming inefficiencies and outdated systems to transform and overhaul their operations with KnowledgeLake. Join Bart Peluso, VP of Marketing at KnowledgeLake, as he shares a behind-the-scenes look at their digital transformation journey. Join this in-depth session to discover how a county government overcame growing challenges by partnering with KnowledgeLake for their digital transformation journey. Explore the key steps they took to successfully implement a digitization strategy including: • Identifying bottlenecks in critical document-intensive workflows and processes. • Why selecting KnowledgeLake made sense to handle high-volume workloads with precision and scalability. • Transitioning to an AI-powered Synthetic Labor™ platform for seamless document automation and content management. • Achieving measurable results: faster service delivery, reduced costs, and improved citizen satisfaction. If your county is grappling with mountains of paperwork, slow processes, and rising demands, this webinar will provide actionable insights. See how KnowledgeLake simplifies digitization, minimizes disruptions, and transforms government operations from the ground up. Reserve your spot today to learn how you can start your own transformation journey with KnowledgeLake!
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Tech Buyers' Perceptions of AI-Generated Content - New Research
By: Enterprise Strategy Group
Type: ESG Infographic
With the demand for content higher than ever from B2B buyers, it’s no surprise that marketers are excited about the opportunity generative AI (GenAI) presents to ease the content creation burden. Yet with great new tools comes great responsibility – and the same is true for GenAI. Access this guide to learn more.
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Secure your Cloud Environment and Achieve Compliance
By:
Type: Replay
Do security concerns and mountains of alerts keep your team up at night? Learn how your security organization can more efficiently identify, prioritize, and remediate cloud security risks and maintain compliance with Orca Security and Amazon Web Services (AWS). Learn more at: https://orca.security/
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Causes of structural failure and subsidence claims in public sector properties
By:
Type: Talk
Learning objectives: At the end of this event, the delegate will be able to identify: • Introduction to the fundamentals of structural engineering • Defects - signs that an inspection by a structural engineer is required • Structural defects - what can be considered the equivalent of “wear and tear” • Causes of structural failure • Structural aspects of subsidence 1. Primary causes 2. Structural consequences 3. Remedial works and structural repairs Speaker biography: Dr Richard Gregory is a Chartered Civil Engineer and carries out forensic investigations for cases where there structural engineering causes or consequences. Richard has 18 years of experience as a design consultant in the construction industry across the building structures, bridges, rail, maritime and asset management sectors. During this time, he managed, designed and supervised the assessment and alteration of existing structures and led the design and management processes for new infrastructure. Richard has gained a comprehensive command of engineering principles and developed specialist skills working with a wide range of engineering materials including concrete, steel, stonework/brickwork, cast iron, wrought iron and aluminium.
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People-Centric Planning with Clarity: Financial Planning
By:
Type: Talk
The pains of financial management are often self-inflicted wounds. Organizations create environments and approaches that fail to align project delivery with the financial elements. And then, ironically, they fail to optimize financial performance because of a lack of insight. The solution to that problem requires greater integration between financial management and every other aspect of project delivery. Join us and see how people-centric planning with Clarity brings IT-business alignment.
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Data Protection in the Cloud - Whose Problem Is It Really?
By:
Type: Video
Using cloud computing is like climbing a mountain – the higher you go the harder it is to climb. Moving mundane tasks to the cloud is easy, but for security centric applications the move is harder to make and for those involving regulated data the day may never come. That’s a shame because it’s in just these areas where the strongest economic incentives for moving to the cloud lie. The question is, who is best placed to establish the appropriate security in order to make this particular mountain easier to climb? Should cloud users plan on a “Bring Your Own Security” approach where they assume that the cloud is essentially an untrusted environment where they must wrap their own security around their applications and data, or should cloud providers be responsible for providing appropriate protection as part of a trusted cloud platform where users can feel safe and do what they do best – build applications? This presentation will address the tradeoffs as well as provide practical guidance regarding data protection approaches in a cloud environment.
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Data Protection in the Cloud - Whose Problem Is It Really?
By:
Type: Video
Using cloud computing is like climbing a mountain – the higher you go the harder it is to climb. Moving mundane tasks to the cloud is easy, but for security centric applications the move is harder to make and for those involving regulated data the day may never come. That’s a shame because it’s in just these areas where the strongest economic incentives for moving to the cloud lie. The question is, who is best placed to establish the appropriate security in order to make this particular mountain easier to climb? Should cloud users plan on a “Bring Your Own Security” approach where they assume that the cloud is essentially an untrusted environment where they must wrap their own security around their applications and data, or should cloud providers be responsible for providing appropriate protection as part of a trusted cloud platform where users can feel safe and do what they do best – build applications? This presentation will address the tradeoffs as well as provide practical guidance regarding data protection approaches in a cloud environment.
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Digital Twins Improve Productivity in Commodity Handling
By:
Type: Video
Liebherr is not only one of the world's largest manufacturer of construction machinery, they also help to shape technological advances across many other industries. This session will explore their ship crane simulator, which is based on a digital twin of the latest machine model. Liebherr uses digital twins in their training hubs and customer locations worldwide, to ensure operator efficiency by training for optimal use of their machines. Learn how, with customers spread all over the world and ship cranes used mainly at remote locations, they train operators in the handling of commodities like coal, iron ore and grain in trans-shipment operations, thereby increasing customer productivity and lowering equipment down-time due to training.
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In-Place Management Enables Enterprise-Wide Information Retention & Preservation
By:
Type: Talk
The massive increase in unstructured data and the spread across multiple repositories and systems makes records management increasingly complex. Sometimes, organizations use multiple document and records formats. That, along with increasing compliance and data privacy obligations, makes responding to regulatory and business requirements a challenge. Micro Focus Content Manager, our governance-based enterprise content management (ECM) system, converts mountains of unstructured data into valuable nuggets of insightful information, supporting more personalized customer journeys. Join us to learn: • The top challenges organizations face in records management in 2022. • Where Content Manager can support a robust information management discipline. • How the right data management and governance tools have become a business essential. Getting maximum value from your solution directly equates to better business results.
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LogicGate Live: Scaling Data Peaks, Mastering Data Management
By: LogicGate
Type: Replay
Like a climber scaling a mountain, you have to strike a balance between growth and efficiency when expanding your processes and technology. As your organization matures from base camp to summit, organizational priorities, program growth, and mountains of data can make it increasingly difficult to establish a data management strategy that can get you to the peak. Climb easy! Risk Cloud’s new features and functionality can power you to new heights. Join the LogicGate Team along with Shelley Heinen, Data Sharing Governance Council Lead at Kroger & 84.51°, to explore these new tools, learn how early adopters like Shelley have been putting them to use, and other tips and tricks for scaling your GRC programs in Risk Cloud. Join us to: • Learn more about how Data Repositories can help you efficiently manage and integrate large amounts of data from external sources into your Risk Cloud Workflows • Understand how you can drive process efficiency through Table Report Editing and Archiving Records • See the new Bulk Import & Bulk Link features in action
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The CyberArk 2024 Identity Security Threat Landscape EMEA Report
By: CyberArk
Type: Research Content
The CyberArk 2024 Identity Security Threat Landscape EMEA Report is based on a survey of 1,050 security decision-makers. This year’s report examines identity security in the age of GenAI, machine identities and digital ecosystems. Read on now to learn why organizations must reconsider how, where and when to safeguard their data.
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Gannan: A Land of Dreams
By:
Type: Video
In this week’s video, Xiabing Su tours Gannan, an autonomous prefecture in southern Gansu Province, where she explores a dream-like landscape hidden within the mountains. She describes how Gannan has transformed into an ecological paradise as a result of strong policy support. With these newfound ecological advancements, the people of Gannan have hopes of becoming economically prosperous through expanded tourism.
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A.I. vs Human Art Competition with Baidu
By:
Type: Video
In this week's video, Xiabing Su visited an art gallery/auction house called Duoyunxuan, where a competition is underway between human artist Le Zhenwen and Baidu's Artificial Intelligence platform Wenxin Yige. The two are competing to see who can produce the best recreation of an unfinished painting called “Dwelling in the Summer Mountain”. Learn how AI art platforms, like Baidu's, can impact the art world, technology, and investment.
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Reinvigorate your digital transformation with these 6 tips
By: Iron Mountain
Type: White Paper
Many organizations struggle to sustain digital transformation (DT) efforts long-term. This white paper offers 6 tips to reinvigorate your DT initiative, including redefining your vision, breaking projects into smaller pieces, and embedding DT into your organization. Read the full white paper to get your DT efforts back on track.
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Xiabing Restores a Chinese Masterpiece with Baidu AI Technology
By:
Type: Video
In this week’s video, Xiabing Su demonstrates the power of Baidu's AI technology by attempting to restore a famous Chinese painting called "Dwelling in the Fuchun Mountains," which was damaged in a fire. In recent years, Baidu has moved beyond being China's largest search engine to increasingly focusing on AI technology. Xiabing also talks about additional ways Baidu is utilizing AI for self-driving vehicles and virtual worlds.
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Exploring Harbin: Where Winter Means Business
By:
Type: Video
Join KraneShares' Xiabing Su and Coco Zhang as they explore Harbin, a city that transformed its sub-zero winter weather into a hotspot for tourism. Xiabing and Coco visited the city fresh after it hosted the 2025 Asian Winter Games earlier this month. In this video, they take us inside the Harbin Ice-Snow World, the iconic Saint Sophia Cathedral, and a restaurant serving Iron Pot Stew, a classic local dish. Harbin saw 87 million visitors in the 2023-2024 winter season thanks to attractions like these and is on pace to break the record again this year.
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How to use Dovetail's Channel solution to identify customer pain points
By:
Type: Video
Discovering meaningful insights from mountains of customer feedback can be a challenge. With Channels, designers, product managers and CX teams can make sense of continuous streams of feedback data. Understand high level trends from support tickets, NPS results, app reviews, and more, and transform overwhelming feedback into true focus and understanding. In this video Alissa, Dovetail’s Head of Product Marketing, gives a demo on how to use Channels to stay on top of customer trends and decide what to build next.
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Secure your Company by Avoiding These Five Cyber Insurance Pitfalls
By:
Type: Talk
Several cyber insurers have turned the noncompliance tables on their clients with the covenants of their cyber insurance policies. Ironically, these covenants are nothing more than IT security requirements which, with some board and C-suite support and focus, can be fulfilled by the CIO and his team. In this presentation, industry thought leader Ralph Villanueva will draw on his IT security, compliance and cyber security insurance experiences (he is a licensed P & C insurance agent and broker, which includes cyber security insurance) to help the audience avoid these five cyber insurance pitfalls and ensure that if an insurable event occurs, their employers will receive the full benefits of their cyber insurance policy.
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Jupiter Merlin Webcast: Climbing a mountain of worry
By:
Type: Talk
In geopolitical terms, today’s world is surely the least stable it has been since the end of the Cold War, while in economic terms things are hardly plain sailing as talk returns of ‘stagflation’ in the US. Yet most equity markets are up YTD! Rather than the famous ‘wall of worry’, investors have been climbing a mountain. So where are the best long-term opportunities to be found in these markets? Please join the Jupiter Merlin Team on Thursday 23rd May at 11am to hear their latest macro views and an update on positioning of the Portfolios.
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Inside Alibaba’s New Global HQ: A Glimpse into China’s E-commerce Giant
By:
Type: Video
In this week's video, KraneShares investment strategist Henry Greene joins cultural analyst Xiabing Su for an exclusive tour of Alibaba's newly opened global headquarters in Hangzhou. Opened in May 2024, this sprawling 1 million square meter campus is equipped with state-of-the-art facilities reminiscent of Google's Mountain View Headquarters. Join Henry and Xiabing as they meet with key department representatives at Alibaba and gain insights into Alibaba's domestic and international E-commerce strategies.
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A Wizards Guide to Security in the Cloud
By:
Type: Talk
A Horcrux is a powerful object in which a Dark wizard or witch [attacker] has hidden a fragment of his or her soul [code] for the purpose of attaining immortality [persistence]. Creating a Horcrux gives one the ability to anchor their own soul [code] to earth[environment], if the body [process] is destroyed. In this session, we will come to understand how attackers are able to not only compromise our cloud environments but also maintain persistence—while our security teams are distracted by a mountain of false alerts. If we focus on the root cause of all cyber attacks: unauthorized spells, wait, I mean unauthorized code.
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State of the Market: Nordics
By:
Type: Video
Capture market forecasts and deep dive with regional leaders and experts to discover how the Nordics are leading the way in reducing carbon emissions Tor Kristian Gyland CEO Green Mountain Lars Schedin CEO EcoDataCenter Seppo Ihalainen CEO Ficolo Dag Aanensen CEO Nordic Consulting Isabelle Kemlin Business Unit Director Nordics, Datacenter Solutions CBRE Halvor Bjerke COO DigiPlex Tor Björn Minde Director RISE ICE Data Center Research Institute
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The Power of Vertica for Time Series and IoT Log Analysis
By:
Type: Talk
From the beginning, Vertica has been a powerful time series analysis engine, with pattern matching, sessionization, joins with interpolation, and many of the tools needed to get value from mountains of log data. A lot of smart organizations have used Vertica for clickstream analysis, vehicle telemetry analysis, AIOps, predictive maintenance, anomaly detection for fraud prevention, and other time series analysis use cases. Over the last few releases, Vertica has added new capabilities like ARIMA analysis. Come learn about some of Vertica’s powerful capabilities, old and new, and see how you can analyze time series data quickly and easily.
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Overcoming Fundamental Finance Challenges at your Financial Services Firm
By:
Type: Video
More and more the CFO and finance team are the instigators of digital transformation within financial services firms. Changing markets and shifting priorities are highlighting the hazards of a disparate and fragmented approach to finance operations. Will your current systems successfully scale as you manage ever-increasing complexities? In this session, Gary Simon, CEO of the Modern Finance Forum sits down with Ben Collins, Senior Director of Financial Services at Sage, to discuss some practical tips that finance teams should consider when seeking to streamline their day-to-day operations. In this session, our speakers will discuss: - Making a convincing case for further technological investment - Shifting responsibilities and scope of finance leadership in recent years - Closing the books faster to reduce the "month end mountain"
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Overcome 6 Key CX Challenges in 2025 (APAC)
By:
Type: Replay
CX and feedback professionals face a mountain of challenges coming into the new year. We tackle 6 key CX challenges, giving tips and tricks to succeed where others will fail. Join Christie Carlson (Director of Sales and Customer Success) and Ashley Cayla (Director of Strategic Customer Success) to learn practical advice for bolstering your CX program for 2025. Topics will include unactionable data, CX prioritization, organizational silos, and real-time analysis. Reserve your seat for this lively conversation. All registrants will receive a link to watch the video on demand after the presentation.
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Overcome 6 Key CX Challenges in 2025 (EU)
By:
Type: Replay
CX and feedback professionals face a mountain of challenges coming into the new year. We tackle 6 key CX challenges, giving tips and tricks to succeed where others will fail. Join Christie Carlson (Director of Sales and Customer Success) and Ashley Cayla (Director of Strategic Customer Success) to learn practical advice for bolstering your CX program for 2025. Topics will include unactionable data, CX prioritization, organizational silos, and real-time analysis. Reserve your seat for this lively conversation. All registrants will receive a link to watch the video on demand after the presentation.
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Overcome 6 Key CX Challenges in 2025
By:
Type: Replay
CX and feedback professionals face a mountain of challenges coming into the new year. We tackle 6 key CX challenges, giving tips and tricks to succeed where others will fail. Join Christie Carlson (Director of Sales and Customer Success) and Ashley Cayla (Director of Strategic Customer Success) to learn practical advice for bolstering your CX program for 2025. Topics will include unactionable data, CX prioritization, organizational silos, and real-time analysis. Reserve your seat for this lively conversation. All registrants will receive a link to watch the video on demand after the presentation.