WEBCAST: During this webcast, you’ll hear from a panel of experts as they discuss key trends that are emerging for enterprise IT. They’ll share insights from analyst studies and explore the role that AI and automation are playing in the modern IT landscape. Watch now to learn about top priorities for IT teams in 2025.

Posted: 28 Feb 2025 | Premiered: Feb 28, 2025

BLOG: Shifting IT incident resolution from higher-level support to frontline technicians can deliver significant business value. Learn how to strategically implement this "shift left" approach and drive cost savings, productivity gains, and improved user experience. Read the full blog post to explore the practical benefits.

Posted: 21 Feb 2025 | Published: 22 Feb 2025

BLOG: Discover 3 proven ways to cut the cost of IT service desk support and improve efficiency. Learn how to widen visibility across your IT estate, pivot to a proactive approach, and leverage automation. Read the full article to learn more.

Posted: 21 Feb 2025 | Published: 22 Feb 2025

ANALYST REPORT: Forrester recently identified the leading end-user experience management (EUEM) solutions. In this report, you’ll find out how Lakeside Software's comprehensive data and AI-powered analytics can provide complete visibility to proactively manage the digital employee experience. Read the full Forrester Wave report now to learn more.

Posted: 21 Feb 2025 | Published: 26 Feb 2025

BLOG: CIOs striving to balance innovation and fiscal responsibility can optimize IT costs through data-driven strategies. Learn how to extend hardware lifecycles, reduce software waste, and right-size devices based on user needs. Read the full blog post to discover practical ways to achieve sustainable IT cost optimization.

Posted: 21 Feb 2025 | Published: 22 Feb 2025

CASE STUDY: LexisNexis leveraged Lakeside SysTrack to gain visibility into digital employee experience, create XLAs, and implement proactive IT support. This improved productivity, reduced tickets, and provided a single source of truth for asset management. Read the full case study to learn how LexisNexis transformed its IT operations.

Posted: 21 Feb 2025 | Published: 22 Feb 2025

INFOGRAPHIC: Unlock IT cost savings with Lakeside SysTrack's powerful AI-driven digital employee experience platform. Learn how to achieve 20% annual IT cost reductions per employee through software license rationalization, hardware optimization, proactive IT, and ticket avoidance. Read the full Infographic to discover your path to a new era of IT.

Posted: 21 Feb 2025 | Published: 22 Feb 2025

PRODUCT OVERVIEW: Streamline complex IT issue resolution with Lakeside's leading root cause analysis. Leverage historical data, AI-powered guidance, and comprehensive endpoint visibility to quickly diagnose and fix problems across your IT estate. Read on to learn more.

Posted: 21 Feb 2025 | Published: 22 Feb 2025

RESEARCH CONTENT: This report examines modern IT leaders' priorities, like enhancing digital employee experiences and simplifying projects. Key findings stress the need for better visibility across IT estates to address issues proactively. Read the full report now to learn why AI and automation are vital for managing complex environments in 2025.

Posted: 21 Feb 2025 | Published: 26 Feb 2025

EBOOK: This eBook explores 7 ways IT leaders can build IT resilience in 2025, including proactive monitoring, predictive analytics, automation, and optimizing software and hardware. Discover how to improve digital employee experience and drive business value through IT innovation. Read the full eBook to learn more.

Posted: 21 Feb 2025 | Published: 22 Feb 2025

INFOGRAPHIC: Discover five ways to transform your IT approach from reactive to proactive. Learn how to gain visibility, generate insights, take action, and automate processes to enhance user experiences. Download this white paper to learn more.

Posted: 21 Feb 2025 | Published: 22 Feb 2025