WHITE PAPER:
Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction.
WHITE PAPER:
In today's demanding business environment you either lead or you fall behind. So what defines leadership in an environment where business models shift all the time and CEOs have 90 days to please shareholders or face their wrath?
WHITE PAPER:
Loyalty programs are a necessary part of a successful CRM program and long-term customer retention. Compare available programs, learn what a loyalty program can achieve for your business and gain an eight step guide to designing your own successful plan.
PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
WHITE PAPER:
Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
SOFTWARE DEMO:
Watch how you can easily consolidate data off spreadsheets into Oracle Database 10g and create a secure web application in minutes using your favorite web browser.
WHITE PAPER:
Follow this step-by-step tutorial to create secure web applications that run inside your database using Oracle Application Express. You'll quickly learn how to easily build secure web forms, reports and charts.
SOFTWARE DEMO:
See how easy it is to build a company, supplier or customer portal and watch as customizations such as branding and content updates are made using in-place editing.
