Call Center Outsourcing Multimedia

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Driving Success In Field Service With AI Innovation
sponsored by ServiceNow
WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
Posted: 22 Feb 2024 | Premiered: Feb 22, 2024

ServiceNow

Network-Aware End-to-End Service Management - Demo
sponsored by Microsoft
PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.
Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

Microsoft

EMC and Microsoft Delivering Network Aware Service Management
sponsored by Microsoft
WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

Microsoft

Unstructured Data Webinar Recording
sponsored by Alteryx
WEBCAST: In this webinar, you’ll discover powerful capabilities for extracting insights from unstructured data sources like call center notes and tax forms. Tune in now to find out how you can unlock the hidden value in your unstructured data.
Posted: 08 May 2024 | Premiered: May 8, 2024

TOPICS:  .NET
Alteryx

Unify Customer Experience
sponsored by ServiceNow
VIDEO: When it comes to creating a sustainable and unified customer experience, consistency and uniformity are the keys. However, for organizations with multiple locations, delivering a consistent CX can be hard. Overcoming the challenges of varied data models and silos requires the right solution. Watch this video to see what that solution is.
Posted: 17 Apr 2024 | Premiered: 17 Apr 2024

TOPICS:  .NET
ServiceNow