Benefit Cost Analysis White Papers

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Contact Center Costs: The Case for Telecommuting Agents
sponsored by Avaya Inc.
WHITE PAPER: This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
Posted: 16 Apr 2008 | Published: 01 Apr 2008

Avaya Inc.

Enhancing Business with Smarter, More Effective Communication
sponsored by Cisco Systems, Inc.
WHITE PAPER: To enable effective mobile communication, organizations are increasingly spending to ensure productivity and availability. Discover cost-effective applications that improve communications, connect workers, enable collaboration and streamline processes.
Posted: 27 Mar 2007 | Published: 01 Mar 2007

Cisco Systems, Inc.

Thinking through Uncertainty: CFOs Scrutinize Non-Financial Risk
sponsored by IBM Line of Business
WHITE PAPER: Risks can impact the top and bottom line and eventually every risk is expressed in the company's share price.
Posted: 12 Jun 2008 | Published: 01 Apr 2007

IBM Line of Business

The Total Economic Impact™ of Oracle Enterprise Manager Configuration Management Pack, and Provisioning and Patch Automation Pack
sponsored by Oracle Corporation
WHITE PAPER: Learn how Oracle's comprehensive industry leading configuration management and provisioning automation solutions help you reduce application management costs while delivering greater control and compliance.
Posted: 15 May 2009 | Published: 01 Mar 2009

Oracle Corporation

Capturing Business Value from Inbound Documents with OCR and Dynamic Document Capture
sponsored by Esker Inc.
WHITE PAPER: With this white paper, Gain insight into the operational efficiencies resulting from document process automation, including cost savings and error reduction.
Posted: 16 Apr 2008 | Published: 01 Apr 2008

Esker Inc.

Integrating Corporate Travel, Procurement and Meetings Management: A Best Practices Roadmap to Strategic Meetings Management Success
sponsored by StarCite
WHITE PAPER: In this white paper, StarCite presents its latest industry research about where corporations stand when it comes to travel and meetings integration - and a roadmap for companies ready to reap the rewards of an integrated approach.
Posted: 10 Mar 2009 | Published: 09 Mar 2009

StarCite

Peace of Mind for the Life of Your Business
sponsored by Cisco Systems, Inc.
WHITE PAPER: In today's rapidly changing marketplace, small businesses are facing new challenges and competitive pressures. Read this whitepaper to learn how to choose the right vendor to build the solutions that your business needs.
Posted: 28 Aug 2008 | Published: 28 Aug 2008

Cisco Systems, Inc.

The Top Five Myths of IP Communications
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel.
Posted: 10 Jul 2008 | Published: 25 Jul 2006

Cisco Systems, Inc.

Optimizing Customer Retention Programs
sponsored by Portrait Software
WHITE PAPER: Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI.
Posted: 16 Dec 2008 | Published: 16 Dec 2008

Portrait Software

Garnering Executive Support: Building Your Business Plan for Strategic Meetings Management
sponsored by StarCite
WHITE PAPER: In this white paper, brought to you by StarCite, corporate travel and meetings professionals will learn why executive support is vital to a strategic meetings management effort and how to garner that support - even if it requires investment and resources from upper management.
Posted: 10 Mar 2009 | Published: 09 Mar 2009

StarCite