Cybernetics White Papers

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Generative AI Is Making Businesses Better
sponsored by Microsoft
WHITE PAPER: Generative AI is transforming businesses by improving operational efficiency, boosting creativity, and enhancing customer and employee experiences. Learn how leading organizations are leveraging generative AI across functions like HR, finance, and supply chain management. Read the full white paper to discover the benefits.
Posted: 12 Nov 2024 | Published: 12 Nov 2024

Microsoft

Top 10 business applications stories of 2018
sponsored by TechTarget ComputerWeekly.com
WHITE PAPER: The steady modernisation of ERP systems, as they edge to the cloud and are complemented by new-generation customer software, was markedly evident this year. And blockchain and AI are making inroads. In this e-guide, Computer Weekly takes a look at the top 10 business applications of 2018.
Posted: 08 Feb 2021 | Published: 03 Jan 2019

TechTarget ComputerWeekly.com

Optimizing Your Contact Center Resources Uplifts the Experience for Everyone
sponsored by Amazon Web Services
WHITE PAPER: Optimizing Your Contact Center Resources Uplifts the Experience for Everyone Capitalizing on the Conjunction of the Employee and Customer Experience Builds Better Business Outcomes. Click here to learn more.
Posted: 21 Dec 2024 | Published: 06 Jan 2025

Amazon Web Services

The Digital Transformation And Innovation Landscape
sponsored by Microsoft
WHITE PAPER: Explore how cloud-based ERP can help organizations achieve their digital transformation and innovation goals around AI, cloud, and security. Learn how ERP can streamline operations, provide real-time insights, and scale processes. Read the full white paper to discover key recommendations.
Posted: 12 Nov 2024 | Published: 12 Nov 2024

Microsoft

Optimizing Your Contact Center Resources Uplifts the Experience for Everyone
sponsored by Amazon Web Services
WHITE PAPER: Optimizing Your Contact Center Resources Uplifts the Experience for Everyone Capitalizing on the Conjunction of the Employee and Customer Experience Builds Better Business Outcomes. Click here to learn more.
Posted: 09 Dec 2024 | Published: 06 Jan 2025

Amazon Web Services

Unleashing a Contact Center Transformation Innovation with Generative AI
sponsored by Amazon Web Services
WHITE PAPER: From touch-tone to conversation, agent coaching to AI-powered learning, reporting and analytics to AI-powered business insights and actions, AI technologies are changing the customer contact landscape. Click here to learn more.
Posted: 09 Dec 2024 | Published: 06 Jan 2025

Amazon Web Services

AI-Ready Cloud 5 Ways To Unlock AI Value With Cloud Solutions
sponsored by Accenture
WHITE PAPER: Modernize your cloud infrastructure to unlock the full potential of AI and drive innovation. Avanade offers comprehensive services to help businesses seamlessly transition and evolve their systems. Explore how you can streamline operations, enhance agility, and unlock new growth opportunities. Read the full white paper to learn more.
Posted: 03 Dec 2024 | Published: 03 Dec 2024

Accenture

Top 4 market forces impacting the cybersecurity strategies of software companies and investors
sponsored by Amazon Web Services
WHITE PAPER: There are a number of shifts affecting how cybersecurity providers and investors are approaching the market, impacting what they invest in and what they bring to market to try to mitigate the threats of today and tomorrow.These shifts can be loosely grouped into four categories. Download this whitepaper to see what they are and how AWS can help.
Posted: 12 Dec 2024 | Published: 06 Jan 2025

Amazon Web Services

Total Economic Impact
sponsored by Amazon Web Services
WHITE PAPER: Forrester's analysis of six current Amazon customers found that Amazon Connect reduced contact center costs, deflected and streamlined calls, improved visibility, simplified management, and boosted customer experience (CX) — while providing dependability and agility at scale. Click here to learn more.
Posted: 21 Dec 2024 | Published: 06 Jan 2025

Amazon Web Services

Transforming business applications with generative AI
sponsored by Amazon Web Services
WHITE PAPER: For insights on how software companies can leverage generative AI to transform and drive profits from their business applications, download this whitepaper.
Posted: 12 Dec 2024 | Published: 06 Jan 2025

Amazon Web Services