Enhancing Interaction Center ROI in Turbulent Economic Times
sponsored by SAP America, Inc.
WHITE PAPER:
Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
Posted: 27 Apr 2009 | Published: 27 Apr 2009
|
|
|
CRO Survey: Risk, Regulation and Return
sponsored by IBM Line of Business
WHITE PAPER:
To better understand the perspectives and concerns of today's CROs, the IBM Institute for Business Value interviewed banking risk management executives in depth and cosponsored a wider, cross-industry survey conducted by the Economist Intelligence Unit.
Posted: 18 Jul 2007 | Published: 01 May 2005
|
|
|
Stopping data leakage: Exploiting your existing security investment
sponsored by Sophos
WHITE PAPER:
This paper gives practical guidance on how to use current investments in IT security technologies at the gateway and endpoint to support a high-profile acceptable use policy for data leakage prevention, and describes where new investments should be made.
Posted: 01 Oct 2008 | Published: 01 Jun 2008
|
|
|
Aberdeen Report: Achieving Quality across the Global Manufacturing Network
sponsored by Infor
WHITE PAPER:
Companies that are disciplined in managing the quality of their engineering, manufacturing, purchasing and human resource operations perform better. Read this white paper today to learn what strategic actions organizations can take to improve q...
Posted: 10 Nov 2006 | Published: 01 Dec 2005
|
|
|
Maximizing Data Quality to Build Profitable Customer Relationships
sponsored by Pitney Bowes Group 1 Software
WHITE PAPER:
This white paper will help you understand the role of data quality in developing profitable customer relationships. Gain insight into the strategies and technologies that can help you get the most from your customer-facing systems.
Posted: 18 Sep 2007 | Published: 01 Jan 2003
|
|
|
Enterprise Information Management
sponsored by SAP AG
WHITE PAPER:
EIM is the effort and practice of reaching across all data and application silos embedded in the organization's operating infrastructure; then binding those repositories together into one effective information management environment. This white paper will discuss metadata management, master data management, data quality, and data migration...
Posted: 04 Jun 2009 | Published: 02 Jun 2009
|
|
|
The New Information Agenda - Do You Have One?
sponsored by IBM
WHITE PAPER:
The cost and complexity of managing increasing volumes of data and content, combined with the need to provide trusted information to every user for every transaction, is driving CIOs to rethink their approach to information delivery.
Posted: 09 May 2008 | Published: 01 Jan 2008
|
|
|
Why a Shop Floor Execution (SFX) System Is an Essential Complement to Enterprise Systems
sponsored by Casco Development, Inc.
WHITE PAPER:
Shop Floor Execution (SFX) automates and streamlines factory operations by combining three popular applications: Labor Management, Machine Utilization and Paperless Dispatching. This provides the essential tools for real-time production process management
Posted: 05 Dec 2008 | Published: 01 Jan 2005
|
|
|
Quality Data - Fuel for Your CRM Engine
sponsored by Hoover's, Inc. A D&B Company
WHITE PAPER:
A CRM system is only as good as the data within. Learn how a business information resource will help improve data relevancy, accuracy and timelines, which are directly correlated to client acquisition and retention.
Posted: 02 Jan 2007 | Published: 13 Feb 2006
|
|
|
A Technical Review of Caching Technologies
sponsored by BlueCoat
WHITE PAPER:
The goal of this white paper is to discuss the role of caching, describe in detail how object caching and byte caching works, and show how these caching technologies work together to deliver true performance differentiation.
Posted: 29 Jun 2009 | Published: 17 Dec 2007
|
|