Internet Protocol Telephony White Papers

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Voice Architectures and Deployment Models
sponsored by Global Knowledge
WHITE PAPER: Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Overcoming IP Telephony Performance Issues in a Converged Network
sponsored by Global Knowledge
WHITE PAPER: In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Posted: 27 Aug 2009 | Published: 27 Aug 2009

Global Knowledge

Voice over IP Networks: Ensuring Quality through Proactive Link Management
sponsored by Elfiq Networks
WHITE PAPER: Voice over IP (VoIP) networks offer clear advantages over traditional telephony technologies (PSTN) making it a choice that many organizations are making and migrating their systems to.
Posted: 08 Apr 2008 | Published: 01 Feb 2008

Elfiq Networks

Enhancing Business with Smarter, More Effective Communication
sponsored by Cisco Systems, Inc.
WHITE PAPER: To enable effective mobile communication, organizations are increasingly spending to ensure productivity and availability. Discover cost-effective applications that improve communications, connect workers, enable collaboration and streamline processes.
Posted: 27 Mar 2007 | Published: 01 Mar 2007

Cisco Systems, Inc.

Best Practices for Home Agents
sponsored by Avaya Inc.
WHITE PAPER: Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.
Posted: 02 Jun 2008 | Published: 01 Feb 2008

Avaya Inc.

10 Myths of Enterprise VoIP Migration
sponsored by Citel
WHITE PAPER: Based on real world deployments, this white paper offers practical advice in building the business case for a VoIP migration.
Posted: 28 Jul 2006 | Published: 28 Jul 2006

Citel

Quality of Service (QoS) in High-Priority Applications
sponsored by Transition Networks, Inc.
WHITE PAPER: This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources.
Posted: 08 Sep 2008 | Published: 05 Sep 2008

Transition Networks, Inc.

Unified Threat Management: The Best Defense against Blended Threats
sponsored by SonicWALL
WHITE PAPER: The SonicWALL® Unified Threat Management solution (UTM) provides the most intelligent, real-time network protection against sophisticated application-layer and content-based attacks.
Posted: 28 Apr 2008 | Published: 01 Jan 2005

SonicWALL

Managing DNS Services for Greater Network Security and Availability
sponsored by Neustar®
WHITE PAPER: Learn how to manage your DNS services for greater network security and availability.
Posted: 24 Aug 2007 | Published: 01 Aug 2007

Neustar®

The Diverse and Exploding Digital Universe
sponsored by EMC Corporation
WHITE PAPER: This white paper, sponsored by EMC, is an update of IDC's inaugural forecast of the digital universe published in March 2007. In this year's update we discuss the implications for business, government, and society.
Posted: 28 Aug 2008 | Published: 27 Aug 2008

EMC Corporation