WHITE PAPER:
Optimizing Your Contact Center Resources Uplifts the Experience for Everyone Capitalizing on the Conjunction of the Employee and Customer Experience Builds Better Business Outcomes. Click here to learn more.
WHITE PAPER:
For insights on how software companies can leverage generative AI to transform and drive profits from their business applications, download this whitepaper.
WHITE PAPER:
Download this solution brief for a few examples of AI security breaches being perpetrated by attackers and the AI-powered mitigations offered by cyber vendors.
WHITE PAPER:
From touch-tone to conversation, agent coaching to AI-powered learning, reporting and analytics to AI-powered business insights and actions, AI technologies are changing the customer contact landscape. Click here to learn more.
WHITE PAPER:
The steady modernisation of ERP systems, as they edge to the cloud and are complemented by new-generation customer software, was markedly evident this year. And blockchain and AI are making inroads. In this e-guide, Computer Weekly takes a look at the top 10 business applications of 2018.
WHITE PAPER:
Explore how cloud-based ERP can help organizations achieve their digital transformation and innovation goals around AI, cloud, and security. Learn how ERP can streamline operations, provide real-time insights, and scale processes. Read the full white paper to discover key recommendations.
WHITE PAPER:
Optimizing Your Contact Center Resources Uplifts the Experience for Everyone Capitalizing on the Conjunction of the Employee and Customer Experience Builds Better Business Outcomes. Click here to learn more.
WHITE PAPER:
This business innovation brief provides an overview of generative AI, outlining its capabilities, use cases, and business value. It also offers valuable insights from Amazon Web Services (AWS) subject matter experts, leveraging our extensive knowledge and experience in AI and machine learning (ML) technologies.Click here to learn more.
WHITE PAPER:
Generative AI content is just part of a larger change in how marketers do their work, and the role of AI. Researchers at Forbes believe that AI will change how marketers onboard their clients radically and reconfigure how they conduct customer service.
WHITE PAPER:
Forrester's analysis of six current Amazon customers found that Amazon Connect reduced contact center costs, deflected and streamlined calls, improved visibility, simplified management, and boosted customer experience (CX) — while providing dependability and agility at scale. Click here to learn more.
