Converting Service Calls into Sales with Real-Time Offer Management
sponsored by SAP America, Inc.
WHITE PAPER:
Banks, utilities, retailers, and the like are taking advantage of incoming calls and Web visits to make offers to existing customers. In this paper learn how with real-time offer management applications, can help leverage customer information.
Posted: 16 Sep 2008 | Published: 16 Sep 2008
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Virtual Data Center eZine - Volume 4
sponsored by Virtual Data Center eZine - Volume 4
WHITE PAPER:
This e-zine issue explains the direct benefits of implementing a SAP virtualization plan. It compares virtualization platforms, highlights common problems, and offers tips to leverage hardware-assisted memory virtualization.
Posted: 20 Aug 2008 | Published: 18 Aug 2008
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All resources sponsored by Virtual Data Center eZine - Volume 4
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Agentless Application Virtualization: Enabling the Evolution of the Desktop
sponsored by VMware, Inc.
WHITE PAPER:
In this study, IDC analyst Michael Rose discusses how VMware ThinApp, an agentless virtualization solution, addresses the challenges of desktop computing. Read this paper to learn about the pros and cons of virtualized client computing.
Posted: 10 Dec 2008 | Published: 11 Dec 2008
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Integrated Solutions for Defect and Project Tracking
sponsored by TechExcel
WHITE PAPER:
This paper describes the unique approach and conceptual model that has made DevTrack a clear leader in today's competitive defect tracking market.
Posted: 05 Jun 2008 | Published: 05 Jun 2008
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Top Ten Database Security Threats: How to Mitigate the Most Significant Database Vulnerabilities
sponsored by Imperva.
WHITE PAPER:
This document is intended to help organizations deal with the most critical of those threats by providing a list of the top ten database vulnerabilities as identified by Imperva's Application Defense Center.
Posted: 29 Nov 2013 | Published: 08 Oct 2008
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Integrated Change and Release Management: A Defect Resolution Use-case Scenario
sponsored by IBM Software Group
WHITE PAPER:
This paper introduces the IBM Rational change and release management solution to help companies streamline and accelerate their software and systems delivery lifecycle.
Posted: 15 Feb 2008 | Published: 01 Oct 2007
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Becoming More Energy Efficient
sponsored by IBM Software Group
WHITE PAPER:
Watch this short video to learn what defines a true green data center. This initial Business First investigation report will help answer these questions -- what is a green data center and why do I need one?
Posted: 15 Feb 2008 | Published: 14 Feb 2008
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Lab Test: AppZero Turbo-Charges Server Consolidation
sponsored by AppZero
WHITE PAPER:
This paper examines the impact of application virtualization technology on overall system performance. It documents a simple performance evaluation of application virtualization using AppZero virtual application appliance (VAA) compared to a VMware ESXbased system using virtual machines (VM).
Posted: 04 Mar 2009 | Published: 04 Mar 2009
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Security Vs. Flexibility: Must IT Management Choose?
sponsored by Faronics
WHITE PAPER:
This white paper focuses on how IT Managers can leverage Centralized Configuration Management (CCM) tools along with other techniques and tools to have it all: security, a uniform standard, and flexibility when needed.
Posted: 22 Aug 2008 | Published: 22 Aug 2008
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Eight Strategies for First Rate Customer Service
sponsored by Cisco Systems, Inc.
WHITE PAPER:
This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.
Posted: 06 Oct 2008 | Published: 03 Oct 2008
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