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Banks, utilities, retailers, and the like are taking advantage of incoming calls and Web visits to make offers to existing customers. In this paper learn how with real-time offer management applications, can help leverage customer information.
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Learn about the benefits of desktop virtualization: administrative and management tasks are reduced; applications can quickly be added, deleted, upgraded, and patched; security is centralized; and data is easier to safeguard and back up.
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Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy.
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Watch this short video to learn what defines a true green data center. This initial Business First investigation report will help answer these questions -- what is a green data center and why do I need one?
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This white paper discusses the seven best practices in contract management. It's time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper.
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Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects.
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Open source is recognized for its ease of use, high performance, and affordability, especially amidst turbulent economic conditions. The high value of open source, coupled with economic and organizational pressure, represents a "perfect storm" for CIOs, giving them the opportunity to deploy high-performing, cost-effective open source solutions.
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This paper explains what you can do to help protect your organization, and it discusses an approach for improving your organization's Web application security.
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This paper describes the hardware and software required to connect HP BladeSystem c--Class server blades to Storage Area Networks1 (SANs) using Fibre Channel (FC) interconnect technology.
