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Banks, utilities, retailers, and the like are taking advantage of incoming calls and Web visits to make offers to existing customers. In this paper learn how with real-time offer management applications, can help leverage customer information.
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This white paper describes a tested and validated storage solution for a 3000 mailbox Exchange 2007 environment with Single Copy Cluster in a high availability clustering mechanism based on the Microsoft Cluster Service shared storage.
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Since your backup is a copy of your most valuable digital assets, backup security is a critical consideration. This white paper details important considerations for ensuring security of backup data.
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This paper is about the critical role that integrated requirements management can play in helping to ensure that your business goals and IT investment are continuously aligned.
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When you understand people and their names in context and in real time, you have an increased capability to preempt threats and fraud. Find out what you can do to help protect your business.
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Read this white paper to learn how to use your ERP to facilitate Sales and Operations Planning (S&OP), which helps manufacturers rapidly adjust to changes in the market.
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Although there are many different ideas of what CDP is, it is clear that it must protect data in a manner that is both time-addressable and event-addressable. This white paper explains what this means and gives an overview of effective CDP ...
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This paper introduces the IBM Rational change and release management solution to help companies streamline and accelerate their software and systems delivery lifecycle.
