Self Service Applications Software White Papers

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IBM Cognos 8 Business Intelligence MidMarket Reporting Packages
sponsored by IBM Cognos
WHITE PAPER: IBM Cognos 8 BI is the only solution that provides complete BI functionality in one product, on a single, proven architecture, it also delivers seamless reporting, analysis, scorecarding, dashboards, and event management.
Posted: 29 Oct 2008 | Published: 29 Oct 2008

IBM Cognos

Advances in Data Warehouse Performance
sponsored by IBM
WHITE PAPER: Learn how DB2 can help you meet the demands of business intelligence by reducing query response time from hours to seconds, supporting real time data warehousing, and optimizing your storage while lowering operating costs.
Posted: 28 Nov 2007 | Published: 01 May 2007

IBM

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation

Virtual Data Center eZine - Volume 4
sponsored by Virtual Data Center eZine - Volume 4
WHITE PAPER: This e-zine issue explains the direct benefits of implementing a SAP virtualization plan. It compares virtualization platforms, highlights common problems, and offers tips to leverage hardware-assisted memory virtualization.
Posted: 20 Aug 2008 | Published: 18 Aug 2008

All resources sponsored by Virtual Data Center eZine - Volume 4

Security Threat Report: July 2008
sponsored by Sophos
WHITE PAPER: This report gives a comprehensive insight into the events and trends that emerged during the first half of 2008, and helps businesses to stay ahead of today's increasingly covert threats.
Posted: 13 Nov 2008 | Published: 13 Nov 2008

Sophos

Best Practices for Windows Vista Planning, Migration, and Ongoing Management
sponsored by Symantec Corporation
WHITE PAPER: It is vital to ensure PC system and data security during migration to Windows Vista. This white paper highlights considerations that must be addressed over the entire migration process.
Posted: 02 Jul 2007 | Published: 01 Jun 2007

Symantec Corporation

HP BladeSystem c-Class SAN Connectivity Technology Brief
sponsored by PC Connection and HP
WHITE PAPER: This paper describes the hardware and software required to connect HP BladeSystem c--Class server blades to Storage Area Networks1 (SANs) using Fibre Channel (FC) interconnect technology.
Posted: 15 Apr 2008 | Published: 01 Jun 2007

PC Connection and HP

Eight Strategies for First Rate Customer Service
sponsored by Cisco Systems, Inc.
WHITE PAPER: This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.
Posted: 06 Oct 2008 | Published: 03 Oct 2008

Cisco Systems, Inc.

Oracle WebLogic Server - A Solid Foundation for SOA
sponsored by Oracle Corporation
WHITE PAPER: This white paper shows how Oracle WebLogic Server supports the next generation of enterprise applications and services. Learn how to leverage the Java EE 5 advantage and dramatically speed development of SOA applications.
Posted: 13 May 2009 | Published: 04 Nov 2008

Oracle Corporation

The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy?
sponsored by ABS Associates, Inc.
WHITE PAPER: Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy.
Posted: 13 Feb 2008 | Published: 13 Feb 2008

ABS Associates, Inc.