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This whitepaper discusses how lessons can be taken from traditional process monitoring applications and applied in today's more complex multi-dimensional environments.
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The steady modernisation of ERP systems, as they edge to the cloud and are complemented by new-generation customer software, was markedly evident this year. And blockchain and AI are making inroads. In this e-guide, Computer Weekly takes a look at the top 10 business applications of 2018.
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This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better".
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ESG research indicates that organizations with e-mail archive implementations experience several measurable benefits, including lower storage costs as well as more efficient compliance, electronic discovery, and data protection operations. This white paper discusses the benefits of evaluating solutions to achieve the statuses mentioned above.
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This is Part I of a white paper series that examines online workspaces, a type of enterprise content management solution delivered in a Software-as-a-Service model. This paper provides an overview of online workspaces as an alternative to current document management methods.
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This paper talks about why it's important to take a proactive approach to improving overall code quality using static and dynamic analysis. It then shows how IBM Rational Software Analyzer and IBM Rational PurifyPlus software can be used together to reduce the number of defects in your company's code.
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Enterprise Resource Planning has numerous deployment options that involve varying levels of company involvement, efficiency, completeness and cost. Read this white paper that details successful outsourcing models for ERP.
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Although there are many e-mail platforms available, Microsoft Exchange is by far the most dominate with a commanding 65-percent share of the overall market. This eGuide explains the three best practices for reducing Exchange downtime and teaches how to proactively approach disaster recovery for Microsoft Exchange.
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This white paper highlights some of the risks and challenges associated with establishing collaborative, shared supply chain processes across all trading partners.
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Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.