Software Services White Papers

IT Services > IT Management Services >
Software Services White Papers (View All Report Types)

Business Activity Monitoring: Process Control for the Enterprise sponsored by SL Corporation WHITE PAPER: This whitepaper discusses how lessons can be taken from traditional process monitoring applications and applied in today's more complex multi-dimensional environments. Posted: 19 May 2008 \| Published: 12 Feb 2008 TOPICS: Applications Management \| Applications Management Services \| Business Intelligence \| Integration \| Network Monitoring \| Network Monitoring Software \| Network Performance \| Network Performance Management Software \| Supply Chain Management \| Visualization

Minimizing Code Defects to Improve Software Quality and Lower Development Costs sponsored by IBM WHITE PAPER: This paper talks about why it's important to take a proactive approach to improving overall code quality using static and dynamic analysis. It then shows how IBM Rational Software Analyzer and IBM Rational PurifyPlus software can be used together to reduce the number of defects in your company's code. Posted: 13 Mar 2009 \| Published: 13 Mar 2009 TOPICS: Application Development and Integration Services \| Application Life-Cycle Management \| Application Outsourcing \| Code Management \| Debugging \| Software Development Life-Cycles \| Software Quality Assurance

Managed Office Protection: Switching from AV to SaaS sponsored by Panda Security WHITE PAPER: Antivirus products require too much time and effort for small and mid-sized companies. Security as a Service (SaaS) means delivering traditional security applications as an Internet-based service to customers. Now you can focus on your core business, switch from Antivirus to Security as a Service and start enjoying the benefits of SaaS. Posted: 24 Jun 2009 \| Published: 01 Mar 2008 TOPICS: High Availability \| Host Management \| SaaS ERP \| Security Architectures \| Security Best Practices \| Security Hardware \| Security Management \| Security Systems \| SMBs \| Software as a Service \| Virus Protection

Cost-Effective Document Management Solutions for Business-Critical Processes - Part I: Why a New Generation of Enterprise Content Management Solutions Are Emerging to Meet the Need for Secure Document Exchange sponsored by IntraLinks, Inc WHITE PAPER: This is Part I of a white paper series that examines online workspaces, a type of enterprise content management solution delivered in a Software-as-a-Service model. This paper provides an overview of online workspaces as an alternative to current document management methods. Posted: 10 Mar 2009 \| Published: 10 Mar 2009 TOPICS: Collaboration \| Document Management \| Document Management Software \| Mobile Workers \| Regulatory Compliance \| ROI \| Software as a Service

3 Best Practices for Reducing Exchange Downtime sponsored by AppAssure Software, Inc. WHITE PAPER: Although there are many e-mail platforms available, Microsoft Exchange is by far the most dominate with a commanding 65-percent share of the overall market. This eGuide explains the three best practices for reducing Exchange downtime and teaches how to proactively approach disaster recovery for Microsoft Exchange. Posted: 02 Mar 2009 \| Published: 02 Mar 2009 TOPICS: Backups \| Collaboration \| Downtime \| Email Management \| Email Management Services \| Email Management Software \| Email Server Software \| Email Software \| Microsoft Exchange

Executive Insight: Multi-Sourcing in the Call Center sponsored by inContact WHITE PAPER: This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better". Posted: 20 Feb 2009 \| Published: 20 Feb 2009 TOPICS: Call Centers \| Customer Loyalty \| Customer Service \| Infrastructure Management \| Software as a Service

Beagle Research Group: Next Generation Platforms for On-Demand Applications sponsored by Salesforce.com WHITE PAPER: Learn how enterprise software platforms for CRM and other applications remove much of the complexity of software development, operation and maintenance -- enabling you to extend on-demand success across your entire enterprise. Posted: 18 Oct 2006 \| Published: 01 Mar 2006 TOPICS: Application Deployment \| Application Development \| Application Development and Integration Services \| Application Integration \| CRM \| CRM Hosting \| Enterprise Applications Software \| Enterprise Computing \| IT Best Practices \| Software as a Service \| Software Best Practices \| Software Testing

Forget Speeds And Feeds - Outsourcing Today Is All About Your Business sponsored by OneNeck IT WHITE PAPER: Enterprise Resource Planning has numerous deployment options that involve varying levels of company involvement, efficiency, completeness and cost. Read this white paper that details successful outsourcing models for ERP. Posted: 24 Aug 2007 \| Published: 01 Aug 2007 TOPICS: Best Practices \| Business Performance Management \| Business Performance Management Software \| Business Process Management \| ERP \| ERP Software \| Manufacturing Industry \| Productivity \| Purchase Order Management \| SOA \| Software as a Service \| Software Upgrades \| Vendors

Choosing the Best CRM for Your Organization sponsored by Oracle Corporation WHITE PAPER: Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. Posted: 26 Sep 2007 \| Published: 01 Sep 2007 TOPICS: Application Deployment \| Application Integration \| Business Performance Management \| CRM \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Oracle (Product) \| Sales \| Software as a Service \| Software Selection

Taking On-Demand CRM Integration to the Next Level sponsored by Oracle Corporation WHITE PAPER: This white paper discusses customer data integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand. Posted: 08 Nov 2007 \| Published: 01 Sep 2007 TOPICS: Application Integration \| Business Process Management \| CRM \| CRM Software \| Customer Satisfaction \| Marketing \| Oracle (Product) \| Productivity \| ROI \| Sales \| Software as a Service \| User Experience