System Life Cycles White Papers

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Governing the Business Process of Software and Systems Development
sponsored by IBM Software Group
WHITE PAPER: This white paper shows how governing the business process of software and systems development - also known as "business driven development" - will allow your organization to achieve this necessary balance between responsiveness and cont...
Posted: 14 May 2006 | Published: 01 Mar 2006

IBM Software Group

Service Experience: The Next Value Driver for Global Business Services
sponsored by ServiceNow
WHITE PAPER: This guide sets forth a roadmap to begin the GBS experience journey based upon the lessons learned from several pioneering organizations.
Posted: 06 Oct 2023 | Published: 06 Oct 2023

TOPICS:  IT Management
ServiceNow

Elevate the Employee Experience with ESG
sponsored by ServiceNow
WHITE PAPER: Environmental, social, and governance (ESG) mandates are top of mind for organizations everywhere. Explore this guide to 2023's top ESG opportunities, beginning with three ESG trends.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management
ServiceNow

Making Employee Journeys Unforgettable
sponsored by ServiceNow
WHITE PAPER: Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management
ServiceNow

The Perfect Storm - Why Now Is The Time For Open Source
sponsored by Red Hat and Intel
WHITE PAPER: Open source is recognized for its ease of use, high performance, and affordability, especially amidst turbulent economic conditions. The high value of open source, coupled with economic and organizational pressure, represents a "perfect storm" for CIOs, giving them the opportunity to deploy high-performing, cost-effective open source solutions.
Posted: 19 Jun 2009 | Published: 01 Jun 2009

Red Hat and Intel

Hitachi IT Operations Analyzer: Root Cause Analysis for Supporting Fault Identification
sponsored by Hitachi Vantara
WHITE PAPER: Hitachi Data Systems introduces Hitachi IT Operations Analyzer software with unique Root Cause Analysis functionality. The IT Operations Analyzer is a powerful, proven approach to simplifying IT infrastructure management, with comprehensive performance and availability monitoring of up to 250 server, network and storage nodes.
Posted: 04 Jun 2009 | Published: 01 May 2009

Hitachi Vantara

Optimizing IT Service Delivery: The Need for Linux System Management
sponsored by Red Hat and JBoss
WHITE PAPER: One way IT organizations are handling the growing need to achieve IT efficiency is by implementing systems management functions in their business environments. As the business value of Linux based deployment increases, so does the need for Linux systems management. This IDC white paper will examine the key benefits of system management software.
Posted: 03 Sep 2009 | Published: 03 Sep 2009

Red Hat and JBoss

Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

Making Web 2.0 Work for Your Enterprise: Internal Deployments
sponsored by Oracle Corporation
WHITE PAPER: Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market.
Posted: 03 Apr 2009 | Published: 01 Aug 2008

Oracle Corporation

Auto-Snapshot Manager/Vmware Edition Automated, Integrated, and Scalable Protection of Virtual Machines
sponsored by DellEMC and IntelĀ®
WHITE PAPER: This paper will discuss High performance, space-efficient hypervisor-aware SAN-based snapshot and replication support, backup and recovery, IT infrastructure, as well as virtual security.
Posted: 24 Jun 2009 | Published: 24 Jun 2009

DellEMC and IntelĀ®