WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
WHITE PAPER:
To enable effective mobile communication, organizations are increasingly spending to ensure productivity and availability. Discover cost-effective applications that improve communications, connect workers, enable collaboration and streamline processes.
WHITE PAPER:
This document examines the capabilities of DocAve Deployment Manager and offers tips and guidance to help streamline the SharePoint deployment process while maintaining the integrity of all SharePoint staging instances.
WHITE PAPER:
This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
WHITE PAPER:
Learn about a comprehensive technology for customers that want quick recovery and off-host backup support. Eliminate backup windows, reduce the performance load on application servers, and quickly bring applications back online after data c...
WHITE PAPER:
Virtualization can significantly improve the utilization of computing resources. In this white paper learn how virtualization can assign unused resources to workloads in other parts of an organization that can benefit from them.
