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IBM Lotus Sametime Software Integration with Microsoft Applications: Connecting, Conversing and Collaborating More Conveniently sponsored by IBM WHITE PAPER: Check out this paper to learn about the many benefits of IBM Lotus Sametime software integration and how it can enhance the collaboration and unified communications capabilities of all your Microsoft Office applications. Posted: 13 Mar 2009 \| Published: 13 Mar 2009 TOPICS: Collaboration \| Document Management \| Domino \| Instant Messaging \| IT Infrastructure \| Lotus Notes \| VoIP \| Web Conferences

The Five Productivity Benefits of a Secure Network sponsored by Cisco Systems, Inc. WHITE PAPER: A secure network foundation from Cisco enables you to easily and cost-effectively add new users and applications as needed. Posted: 10 Oct 2008 \| Published: 10 Oct 2008 TOPICS: Contact Centers \| Instant Messaging \| Network Security \| Security Management \| Videoconferences \| Web Conferences

Business Process-Centric Information Technology: Aligning Business and Technology for High Performance sponsored by Accenture WHITE PAPER: Process-centric IT is, first and foremost, a way for the IT organization to build applications that will deliver greater flexibility and agility to the business-enabling high performance. Posted: 18 Feb 2009 \| Published: 18 Feb 2009 TOPICS: Business Process Management \| Business Processes \| Business Service Management \| Customer Service \| Globalization \| Interoperability

AT&T Business Continuity Survey: 2008 sponsored by AT&T Corp WHITE PAPER: The goal of this business continuity survey was to learn what these executives were doing about business continuity, and how it figured in their overall IT strategy. Posted: 06 Oct 2008 \| Published: 04 Oct 2008 TOPICS: Backups \| Business Continuity Planning \| Business Processes \| Business Systems \| Disaster Recovery \| Risk Management \| Security

Improving Customer Satisfaction through More Effective ICT Strategies sponsored by Alcatel-Lucent WHITE PAPER: Companies that want to maintain a competitive edge, both now and in the future, are realizing that reactive customer interaction services must be replaced by a more proactive approach that recognizes the growing user-centricity of consumer ... Posted: 10 Jan 2008 \| Published: 01 Jan 2007 TOPICS: Business Communications \| Communications \| Communications Services \| Customer Satisfaction \| Data Integration \| Productivity

Case Study: Advanced Scientifics Keeps LifeBlood Flowing sponsored by Made2Manage ERP WHITE PAPER: Find out how a leader in the design and manufacture of disposable medical devices increased revenue, production output and customer satisfaction with their ERP software solution. Posted: 20 Mar 2008 \| Published: 03 Mar 2008 TOPICS: Business Process Management \| Business Processes \| ERP \| ERP Software

Assuring Asset Documentation Integrity sponsored by McLaren Software WHITE PAPER: In this whitepaper, we will discuss best practices for assuring the integrity of your asset documentation. Posted: 01 Feb 2008 \| Published: 01 Jul 2007 TOPICS: Audit Trail \| Business Processes \| Documentation \| Regulations \| Security

Get the Facts on Information Availability: Essential Data Protection, Recovery and Resiliency for Banks sponsored by Vision Solutions WHITE PAPER: The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime. Posted: 09 May 2008 \| Published: 01 Jan 2007 TOPICS: Banking Industry \| Business Processes \| CRM \| Data Protection \| Data Recovery \| Downtime \| Gramm-Leach-Bliley Act \| High Availability \| Productivity \| Sarbanes-Oxley Compliance

Flexible Work: Rhetoric and Reality sponsored by Citrix Online - GotoMyPC WHITE PAPER: Experts have been predicting an explosion in the mobile workforce trend for years, to learn more about this trend Citrix Online and the Work Design Collaborative joined forces to conduct a survey about trends in flexible work policies and technology. Posted: 13 Nov 2008 \| Published: 13 Nov 2008 TOPICS: Business Processes \| Mobile CRM \| Mobile Device Management \| Mobile Workers \| PDA \| Productivity \| Videoconferencing Systems

The Path toward Pervasive Business Intelligence at Ferrari North America sponsored by Tableau Software WHITE PAPER: Organizations in all industries and of all sizes are turning to business intelligence (BI) and data warehousing (DW) technologies and services to either automate or support decision-making processes. Posted: 02 Dec 2008 \| Published: 02 Dec 2008 TOPICS: Business Intelligence \| Business Processes \| Data Integration \| Data Warehouses \| IT Departments \| OLAP