Computer Telephony Integration Reports

INFOGRAPHIC: In this infographic, based on research from Computer Weekly, learn the impact of the pandemic on the future of IT projects. In addition, get an overview of the major trends facing the Asia-Pacific market in 2022 such as the cloud-first trend and the move to automation.

Posted: 12 Jan 2022 | Published: 12 Jan 2022

EZINE: With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics

Posted: 06 Jul 2023 | Published: 07 Jul 2023

WHITE PAPER: Access this infographic that highlights the 16th generation of Dell PowerEdge servers with 16 examples of how OpenManage portfolio enhances server range.

Posted: 15 May 2024 | Published: 15 May 2024

EZINE: In this handbook, focused on tech careers for women in the Asia-Pacific region, Computer Weekly looks at what can be done to attract more women into software development.

Posted: 13 Dec 2022 | Published: 15 Dec 2022

EZINE: In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly looks at predictions for 2023, how the Australian Red Cross managed a donation surge, Mondelez's digital transformation and Singapore's public sector IT strategy.

Posted: 19 Jan 2023 | Published: 19 Jan 2023

EZINE: In this week's Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting an investigation into cloud supplier dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.

Posted: 24 Oct 2023 | Published: 24 Oct 2023

EZINE: In this week's Computer Weekly, we find out how NatWest Bank is using generative AI to enhance its customer experience. Our latest buyer's guide examines the emerging regulatory compliance environment affecting IT leaders. And we learn how Toyota is turning to automation to improve its helpdesk support service for employees. Read the issue now.

Posted: 13 Jan 2025 | Published: 14 Jan 2025

EZINE: In this week's Computer Weekly, we reveal the 50 women chosen as the most influential in UK technology for 2021, and talk to the 10th winner of our annual list – Poppy Gustafsson, CEO of Darktrace. Also, our latest buyer's guide looks at digital customer experience technologies. Read the issue now.

Posted: 01 Oct 2021 | Published: 05 Oct 2021

EZINE: In this week's Computer Weekly, Microsoft and AWS don't like it, but the UK competition watchdog says their hold on the cloud market is cause for concern. We talk to AutoTrader's CEO about how to become a digital business. And we go behind the scenes at Zoom to see how AI will revolutionise the former lockdown success story. Read the issue now.

Posted: 10 Feb 2025 | Published: 11 Feb 2025

EZINE: In this week's Computer Weekly, we examine the role of green tech in helping businesses contribute to the government's 2050 net-zero targets. We also talk to Spotify about the importance of open source for the music streaming service and how hybrid working is evolving as the post-pandemic workplace continues to change. Read the issue now.

Posted: 27 Feb 2023 | Published: 28 Feb 2023