WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
EZINE:
In this week's Computer Weekly, the BBC faces in-depth scrutiny over its digital plans – we take a look at progress. Do you need to keep data forever? We examine the technologies behind infinite storage. And we find out about the digital transformation challenges in vehicle dealerships. Read the issue now.
EGUIDE:
Application programming interfaces (APIs) are moving beyond the domain of software development. They offer a way for organisations to work closely with an extended ecosystem of business partners, who are able to build value-added software-powered products and services.
EZINE:
In this week's ezine, as SAP users prepare for the deadline to move off the ECC platform, we find out how Co-op is migrating to S/4Hana. Our latest buyer's guide looks at how to manage SaaS and on-premise software licensing. And we talk to former NCSC CEO Ciaran Martin about the true risks of nation-state cyber attacks. Read the issue now.
EZINE:
In this week's Computer Weekly, there's a hidden environmental cost to the vast volumes of data being generated – we examine what can be done to address it. We talk to the CISO of consumer reviews site Trustpilot, about building trust in IT security. And we look at what IT leaders can do if they inherit a toxic team environment. Read the issue now.
INFOGRAPHIC:
Before implementing Enterprise Content Management, it's important for organizations to develop an ECM roadmap or strategy to identify the top priorities and get clarity on the necessary procedures and technologies it entails. This infographic outlines the steps to successfully implement an ECM system.
EZINE:
In this week's Computer Weekly, VMware users are facing licence fee increases after the acquisition by Broadcom, with education bodies worst hit – we talk to unhappy customers. Read the issue now.
EGUIDE:
Open source used to be an alternative to commercial off –the-shelf software. Today, the largest commercial software providers are big supporters of open source technologies.
EGUIDE:
One huge advantage digital transformation brings with it is the phenomenon of intelligent workload management. In this 17-page buyer's guide, Computer Weekly looks at the various tools available, asset management best practices and the complications to look out for with hybrid and multicloud deployments.
EZINE:
In this week's Computer Weekly, we hear from Microsoft CEO Satya Nadella about how the firm wants to use cloud, machine learning and innovative datacentre technologies to open up access to information. Our new buyer's guide looks at network function virtualisation. And we examine the role of blockchain in cloud data security. Read the issue now.