WHITE PAPER:
Healthcare contact center agents and operators play a critical role in patient experience, yet face challenges like high call volumes, emotional intensity, and complex systems. Discover how conversational AI can empower these unsung heroes to provide efficient, personalized service. Read the white paper to learn more.
WHITE PAPER:
Improve your healthcare revenue cycle management with analytics. This guide explores how to centralize data, evaluate payer and provider performance, and boost operational efficiency. Discover the power of an end-to-end analytics strategy to transform your decision-making and enhance patient care. Read the full white paper now.
WHITE PAPER:
Explore effective strategies for healthcare cyber resilience that balance security and agility. Learn how to develop incident response plans, implement continuous monitoring, and partner with the right RCM vendor to enhance data protection and operational continuity. Read the full white paper.
PRODUCT OVERVIEW:
As patient data proliferates, how can providers secure it while managing multiple connections to networks? To find out how providers can unlock cloud-based, on-demand access to secure patient data, tap into this overview.
CASE STUDY:
Learn how WellNow Urgent Care adopted a clinical automation and virtual-first strategy that led to 2.11 times greater capacity for virtual visits, an average savings of 8:44 minutes in clinical time per visit, and achieving virtual visit volume targets within just 30 days (~250 visits per day).
EGUIDE:
Certain populations bear the brunt of the nation's medical debt burden, even as leaders work to relieve debt and remove it from credit reports.
BLOG:
The Department of Health and Human Services warns US hospitals about growing cyber threats to electronic health records (EHRs). Ransomware attacks and data breaches can have severe financial and operational consequences. Read the full article to learn how healthcare organizations can enhance EHR security and cyber resilience in the cloud.
EGUIDE:
Telehealth, remote patient monitoring, and patient-facing solutions like apps and the patient portal are essential to remote chronic disease management.