CKM Software White Papers

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CKM Software White Papers (View All Report Types)

Protect Your Customer Data for Peace of Mind sponsored by Cisco Systems, Inc. WHITE PAPER: When dealing with something as invaluable as customer data, think about creating a unified strategy that incorporates the network, people, and tools. Read this paper for advice on how to protect your customers data for piece of mind. Posted: 22 Feb 2008 \| Published: 01 Jan 2007 TOPICS: Authentication \| Compliance (Systems Operations) \| Continuous Data Protection \| Customer Data Management \| Customer Data Management Software \| Customer Privacy \| Customer Satisfaction \| Data Back Ups \| Endpoint Security \| Firewall Management

Achieving Advantage with Operational Customer Data Integration and Management sponsored by IBM Software Group WHITE PAPER: This white paper provides details on why WebSphere Customer Center provides the strategic architecture that companies need to solve their enterprise customer management issues and realize the full benefit of their investments in CRM. Posted: 16 Nov 2006 \| Published: 01 Feb 2006 TOPICS: CRM \| CRM Services \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Master Data Management \| SOA \| WebSphere

Top 5 Salesforce Integration Patterns: Practices for Integrating Salesforce sponsored by MuleSoft WHITE PAPER: This white paper discusses one system that helps integrate enterprise applications to unleash the true potential of the Salesforce model. Access now to find out how your entire enterprise can capitalize on and benefit from Salesforce integration patterns. Posted: 22 Jan 2015 \| Published: 22 Jan 2015 TOPICS: Application Integration \| Business Process Management \| CRM Best Practices \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software

Surviving and Thriving in the Customer-Driven Age sponsored by Oracle Corporation WHITE PAPER: The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities. Posted: 19 Sep 2008 \| Published: 19 Sep 2008 TOPICS: CRM \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Service \| Customer Support Software \| Data Mining \| Data Mining Software \| Enterprise

Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices sponsored by Oracle Corporation WHITE PAPER: This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions. Posted: 02 Jun 2008 \| Published: 01 Mar 2008 TOPICS: Application Deployment \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Service Best Practices \| Customer Support Software \| Oracle (Product) \| Reporting Software \| Sales Contact Management Software \| Sales Force Automation \| Sales Information Systems \| Vendor Selection

Being Agile in a Non-Agile World sponsored by Ivar Jacobson Consulting WHITE PAPER: This paper discusses how to implement agile thinking in the context of both defined engineering practices and an organizations' Software Development Lifecycle. Posted: 01 Jul 2008 \| Published: 01 Jun 2008 TOPICS: Change Management \| Customer Data Management Software \| Customer Service \| Customer Support Software \| Engineering Services Industry \| Software Development Life-Cycles

Operational Guide to Implementing Lean in Distribution sponsored by Epicor Software Corporation WHITE PAPER: Consult this resource to learn how you can unlock profitability, growth and customer employee satisfaction for distributors. It outlines easy-to-understand concepts that can be applied by any size distributor. Find out how to reduce assest, improve customer demand and satisfaction by reading this resource now. Posted: 12 Jun 2013 \| Published: 12 Jun 2013 TOPICS: Customer Data Management \| Customer Data Management Software \| Customer Service

Making the Most of Customer Data Using CRM Analytics sponsored by TechTarget Customer Experience WHITE PAPER: Explore this expert e-book for advice on choosing a CRM platform that suits your needs, and learn how to construct a well-defined plan to put social media analytics into a broader enterprise context. Posted: 02 Apr 2013 \| Published: 02 Apr 2013 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Social Computing \| Social Networking

Sales Intelligence: 28% More Reps Achieving Annual Quota sponsored by Salesforce Data.com WHITE PAPER: This survey-based research examines how sales organizations leverage customer data to improve sales effectiveness. Posted: 18 Apr 2014 \| Published: 31 Aug 2013 TOPICS: Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Data Quality \| Lead Generation \| Lead Management \| Sales \| Sales and Marketing Software

Dive Deeper into Your Sales Metrics: 4 Ways to Discover Hidden Sales Treasure sponsored by Qvidian WHITE PAPER: This ebook by sales strategy expert Rich Berkman outlines four ways to leverage the unique data insights that interactive sales playbooks provide. Posted: 04 Aug 2011 \| Published: 04 Aug 2011 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| Customer Data Management \| Customer Data Management Software \| Sales \| Sales and Marketing Software \| Sales Information Systems