Your integrated technology is only as good as the support teams behind them. Unfortunately, for many IT leaders, most of today’s top solutions don’t have support teams that can keep up with new challenges and demands. So, how can businesses best fix this?
This in-depth e-book explores how organizations are approaching application modernization. Key findings include positive attitudes, continued progress, and the growing use of AI to support modernization efforts. Read on to learn more about the strategies and challenges companies are facing on their modernization journeys.
Organizations are looking for solutions that can help them improve employee and customer satisfaction while also retaining business and realizing new opportunities. However, when searching for systems, many struggle to understand the benefits, costs, and risks, as well as the financial impact of the investment. Access this report to learn more.
ASEAN organizations are generally aware of the benefits of DevOps, but lesser known are the pathways to success. What would an organization that has successfully implemented DevOps look like?
In this week's Computer Weekly, with Russian state cyber attacks in the news, we find out why security professionals in every organisation need to remain alert. Our buyer's guide looks at the tools and programmes helping improve IT training. And we look at how the traditional sport of golf is undergoing a digital transformation. Read the issue now.
This guide explores the different types of compensation data available, including surveys, real-time data, offer-based data, posting data, and analytical data. It provides insights on the strengths and weaknesses of each data type, and when to use them for effective compensation benchmarking. Read the full Buyer's Guide to learn more.
Customers want answers to their issues and requests yesterday. So, how can you empower your teams to deliver proactive service? Check out “Customer Operations for Dummies, 2nd ServiceNow Special Edition,” your guide for fueling seamless customer experiences.
In this week's Computer Weekly, researchers are racing to create the first commercially useful quantum computer – we look at one of the European candidates. Cyber security is one of the greatest risks facing the global economy, warns the World Economic Forum. And we examine the role of employee experience in hybrid working. Read the issue now.
In this month's CW EMEA, we look at how schools in Germany have stopped using Microsoft Office 365 over lack of clarity over how data is collected, shared and used. We also delve into how former UK spy boss Richard Dearlove leaked names of MI6 secret agent recruiters in China to back an aggressive right-wing US campaign against tech company Huawei.
This report provides insights on the evolving cyberthreat landscape, including trends in identity-based attacks, ransomware, and social engineering. Discover how security operations can strengthen resilience and reduce risk. Read the full report to learn actionable strategies for protecting your organization.