GBS on Now: Make work flow across the silos
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Service Experience: The Next Value Driver for Global Business Services – A Getting Started Guide - HR
By: ServiceNow
Type: White Paper
This guide sets forth a roadmap to begin the GBS experience journey based upon the lessons learned from several pioneering organizations.
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Unleash AI-powered efficiency and cost savings for your business
By: ServiceNow and IBM
Type: White Paper
In today's economic climate, organizations must optimize costs without hindering growth. This white paper from ServiceNow outlines three strategies for CHROs and HR leaders:
• Standardization - Use generative AI to streamline operations, achieve economies of scale, and ensure predictable outcomes.
• Consolidation - Reduce redundancy and operational overhead, achieving faster value through generative AI.
• Automation - Employ digital workflows to conduct more business with fewer resources, cutting labor costs and boosting innovation.By adopting these strategies on ServiceNow's platform, organizations can cut costs while enhancing productivity and satisfaction. Read the white paper for more insights.
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Empowering your employees to do more: CHRO’s roadmap
By: ServiceNow
Type: eBook
For today’s businesses, managing risk and building resilience in their HR operations has never been more important. To do so, many have turned to strengthening their employee productivity and development plans.
However, these transformations and methods can still be daunting, and most leaders are unsure of the best ways that they can set their teams up for success.
This guide can provide you with insight into the top questions CHROs must answer to meet their goals, as well as the easiest strategies that you can leverage to empower your employees.
Browse the guide to learn more.
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Your ERP is among your business's most critical assets, but it isn't the easiest to maintain or modernize. In this eBook, learn how ServiceNow and their partners can help you overcome the challenges associated with ERP innovation at any scale.
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The price of dissatisfied workers is high; Gartner estimates a company of 10,000 employees stands to pay $16 million per year replacing workers who leave in search of something better. This white paper by ServiceNow outlines three steps your organization can take to strengthen your workforce and drive growth. Explore the white paper now.
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Organisations are investing in digital technologies, including artificial intelligence, blockchain and augmented reality, but executives fear they lack skills to implement a digital strategy, Deloitte's Digital Disruption Index reveals.
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Simplify IT Infrastructure with Automation
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Deloitte Global CIO Survey 2018 – UK Edition
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Computer Weekly - 16 February 2021: How Covid-19 has hit IT salaries and job prospects
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In this week's Computer Weekly, our salary survey reveals the impact of the coronavirus pandemic on IT professionals' wages and job security. A potentially deadly cyber attack on a US water plant highlight the risks to critical infrastructure. And we find out how NHS Scotland is using tech to support its vaccine roll-out. Read the issue now.
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Digital Disruption Index: Aligning strategy, workforce and technology
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Business leaders' confidence in the digital capabilities of new entrants to the workplace has improved in the past six months, according to the Digital Disruption Index by Deloitte.
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Navigate the Era of New Customer Expectations
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For companies to be successful, they must achieve the delicate balance of finding ways to reduce costs while still delivering seamless customer experiences that stand out versus the competition. Today, focusing solely on customer engagement is not enough. Customers also want easy problem-solving with minimal effort. Read on to see how to offer it.
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Computer Weekly – 24 January 2017: World leaders discuss risks of social unrest from advances in technology
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In this week's Computer Weekly, we examine the fears raised at the World Economic Forum over the potential for social unrest as technology transforms working practices. We hear from the CIO at the World Health Organization about how IT helped tackle the Ebola crisis. And we look at progress in adopting big data analytics. Read the issue now.
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ServiceNow Customer Insights: Customer Experience Testimonials
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You’re ready to get started with GenAI…but how?
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How generative AI adds value across workstreams
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Discover how generative AI can boost productivity across your enterprise. Learn how to leverage ServiceNow's GenAI capabilities to automate workflows, transform employee and customer experiences, and accelerate business agility. Read the e-book to unlock the full potential of GenAI.
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NNL CXO Modernize IT services and operations with AI
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Unify IT services and operations on a single cloud platform to reduce costs, scale for growth, and deliver extraordinary experiences that drive better business outcomes. Read this white paper to discover a 3-stage approach for optimizing IT services and operations.
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Computer Weekly – 21 February 2017: How to develop mobile apps for business
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In this week's Computer Weekly, our latest buyer's guide examines the emerging innovations and best practice in mobile app development. We find out how Microsoft and Amazon are opening up their artificial intelligence tools to developers. And GE's CIO discusses the digital transformation of one of the world's industrial giants. Read the issue now.
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Computer Weekly – 24 November 2020: Covid accelerates tech innovation in the NHS
By: TechTarget ComputerWeekly.com
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In this issue of Computer Weekly, we look at the track and trace app, which was redeveloped and enhanced at breakneck speed, and explore how the pandemic has accelerated the roll-out of new technology such as artificial intelligence and video conferencing tools at NHS trusts. We also present some research into how Covid has affected IT spending.
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Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.
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