The State of Customer Engagement in Retail and eCommerce
EBOOK:
Consumers now have more choices than ever. To capture and hold their attention across the lifecycle, retail and eCommerce brands need to anticipate and deliver on essential customer needs in real time - and to find ways to drive stronger brand affinity and ongoing loyalty. Read on now to learn how.
Posted: 15 Mar 2025 | Published: 15 Mar 2025
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How to Navigate Consumer Trends Shaping 2025
WEBCAST:
In this webinar, Victoria Loomes, Head of Trends at Trendwatching, will explore global trends shaping consumer behavior and marketing innovations for 2025. The session provides guidance on applying these trends to your marketing approach, helping you maintain a competitive edge. Tune in now to dive deeper into the shifts that are shaping 2025.
Posted: 12 Mar 2025 | Premiered: Mar 13, 2025
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Braze Product Demo
PRODUCT DEMO:
Braze helps brands get to know customers’ evolving preferences and behaviors in real-time, create relevant, memorable experiences based on those insights, and take action to deliver and optimize those experiences with your data and channels all in one place. Watch this product demo now to learn how you can supercharge your customer engagement.
Posted: 11 Mar 2025 | Premiered: 12 Mar 2025
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Braze Vertical Stack
VIDEO:
Braze makes it easy for organizations to integrate first-party data from anywhere – no matter what system you are using. Watch this video now to learn how you can better understand your customers and deliver consistent experiences that they love.
Posted: 09 Mar 2025 | Premiered: 10 Mar 2025
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Braze Wendy's
VIDEO:
Wendy’s needed to migrate to a CRM platform that could help them provide dynamic customer journeys that are personal to their guests. In this video, you’ll find out why they chose Braze to help them deliver personalized communications. Watch now to learn how you can leverage a platform approach to drive customer engagement.
Posted: 06 Mar 2025 | Premiered: 06 Mar 2025
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Braze AI
VIDEO:
During this webcast, you’ll find out how you can put your customers on the fastest path to your products and services with a customer engagement platform. Tune in now to discover how Braze can help you deliver fully orchestrated, always-on journeys that turn customers into advocates.
Posted: 05 Mar 2025 | Premiered: 05 Mar 2025
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Silo-busting: easyJet’s flight path to unified customer engagement
WEBCAST:
In this webcast, you’ll discover how easyJet took the next step in their customer engagement journey by dismantling data silos and implementing a unified platform strategy. Tune in now to learn how you can improve customer engagement and create more cohesive experiences.
Posted: 03 Mar 2025 | Premiered: Mar 4, 2025
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Retention in Action Creating Lasting and Lucrative Connections with Customers
WHITE PAPER:
This white paper explores strategies for lasting customer connections and retention. It covers the business impact, cross-industry challenges, and effective campaigns. Learn to personalize messaging, use gamification, and optimize onboarding to boost loyalty. Read for insights on building a successful retention program.
Posted: 28 Feb 2025 | Published: 28 Feb 2025
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Customer Engagement Review
WHITE PAPER:
This report examines customer engagement trends across industries, highlighting the importance of AI, data agility, and cross-channel messaging. It offers insights on leveraging technology and teamwork to enhance customer experiences and drive revenue. Read the full white paper to discover strategies for improving customer engagement maturity.
Posted: 28 Feb 2025 | Published: 28 Feb 2025
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Moneybox Revamps Email Strategy With Braze Email Creative Services
CASE STUDY:
In this case study, you’ll discover why Moneybox, an award-winning saving and investing app, leveraged Braze Email Creative Services to transform their email template strategy. Read on now to find out how new high-quality, impactful email templates helped Moneybox improve customer interaction and brand growth.
Posted: 28 Feb 2025 | Published: 06 Mar 2025
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Too Good To Go Improves the ROI of their Campaigns with Personalization at Scale
CASE STUDY:
Too Good To Go leveraged Braze to improve user engagement through personalized notifications and segmentation, leading to a 135% increase in purchases and 2X conversion rate for messages. Read the full case study to learn how they used dynamic content to reduce food waste and enhance operational efficiency.
Posted: 28 Feb 2025 | Published: 28 Feb 2025
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Loyalty in Action Delivering Customer Experiences that win Hearts and Wallets
WHITE PAPER:
This white paper explores how brands can cultivate customer loyalty through personalized experiences, teamwork, and value demonstration. It offers strategies to overcome loyalty challenges and provides case studies of successful programs. Learn how to win hearts and wallets by reading this guide on building lasting customer relationships.
Posted: 28 Feb 2025 | Published: 28 Feb 2025
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Mix and Match: Supercharge Engagement, Monetization, and Retention with Cross-Channel Experiences
EBOOK:
This e-book explores cross-channel marketing, showing how combining messaging channels boosts engagement, monetization, and retention. It offers data-driven insights on optimal channel combinations for goals, covering email, push notifications, SMS, and more. Read the e-book to unlock strategies for a winning cross-channel mix.
Posted: 28 Feb 2025 | Published: 28 Feb 2025
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Joe & the Juice Revamped Their Loyalty Flow With Personalized Messaging That Drives Revenue
CASE STUDY:
In this case study, you’ll learn how a healthy lifestyle brand leveraged Braze to create automated customer journeys for their loyalty program via multiple channels like email, in-app messages, and push notifications. Read on now to learn how you can deliver personalized messaging that drives revenue.
Posted: 28 Feb 2025 | Published: 28 Feb 2025
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Monetization in Action
WHITE PAPER:
This white paper explores monetization strategies, focusing on converting customer engagement into revenue. It addresses challenges, use cases, and steps for success, highlighting personalization, cross-channel messaging, and real-time engagement. Learn to optimize monetization and drive long-term customer value by reading this paper.
Posted: 28 Feb 2025 | Published: 28 Feb 2025
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Embracing Next-Generation Automation: Four Thought Leaders on How AI Can Help Meet Evolving Marketing Challenges
WHITE PAPER:
This white paper explores AI's role in revolutionizing customer engagement, offering insights from experts on its impact, key use cases, and strategies. Learn how AI enhances personalization, automation, and marketing outcomes. Read the full white paper to discover leveraging AI for more effective customer experiences.
Posted: 28 Feb 2025 | Published: 28 Feb 2025
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Acquisition in Action
WHITE PAPER:
Effective acquisition and activation are key to customer engagement success. This white paper discusses privacy-conscious strategies to attract and nurture customers, fostering growth and loyalty. Learn to use personalized messaging, continuous engagement, and cross-channel strategies. Read the full white paper for insights and best practices.
Posted: 28 Feb 2025 | Published: 28 Feb 2025
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AI Powered Customer Engagement: A Braze Playbook
WHITE PAPER:
Discover how AI can transform customer engagement with BrazeAI™. This white paper covers AI's role in marketing, from copywriting and image creation to personalized journeys and churn prediction. Learn to use AI tools to save time, enhance experiences, and achieve personalization at scale. Unlock AI's potential for your strategy.
Posted: 28 Feb 2025 | Published: 28 Feb 2025
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