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Leveraging real-time data for hyper-personalized customer interactions to drive business value
sponsored by SAS + Intel + Trask
WEBCAST: Join this webinar sponsored by SAS, Intel, and Trask to understand how to achieve this highly sought-after AI-driven hyper-personalization with a one-to-many engagement model that enables mass 1:1 personalization.
Posted: 27 Nov 2024 | Premiered: Nov 27, 2024

SAS + Intel + Trask

Adding AI To Your Customer Experience
sponsored by Broadvoice
WEBCAST: With 79% of today’s business leaders reporting that they expect to invest more in AI within the next 2 years, it’s no wonder so many organizations are looking into new automation technologies and solutions and are planning for integration. Tune into this webinar to discover how CX teams can leverage AI for their customer service efforts.
Posted: 23 Nov 2024 | Premiered: Nov 23, 2024

TOPICS:  .NET
Broadvoice

CX Virtual Summit: Customer First AI-Powered Experiences
sponsored by ServiceNow
WEBCAST: To keep up with digital transformation, many organizations have started to integrate Gen AI and other automation tech for improved efficiency, productivity, and satisfaction. However, many are still hesitant to lean into these tools. Tune into this webinar to learn more.
Posted: 27 Sep 2024 | Premiered: Sep 27, 2024

ServiceNow

Embracing AI for Business Agility and Customer Centric Innovation
sponsored by ServiceNow
PODCAST: As organizations continue to integrate AI and other automation technologies into their day-to-day operations, many are working to ensure that these tools can be used to improve their customer experiences (CX). However, finding the right strategies or building the perfect approach isn’t always easy. Tune into this podcast to learn more.
Posted: 20 Nov 2024 | Premiered: Nov 20, 2024

TOPICS:  .NET
ServiceNow

Solving API's Horizontal Headaches
sponsored by Hughes Network Systems
VIDEO: More than ever before, the customer relationship is being addressed directly by digital tools. In this Hughes Network Tech Talk, Karthik Ganesuni describes how APIs may be leveraged to create an optimal customer experience by simplifying the integration across a multitude of technologies. Watch the video now to learn more.
Posted: 03 Dec 2024 | Premiered: 14 Sep 2024

TOPICS:  .NET
Hughes Network Systems

Solving API’s Horizontal Headaches
sponsored by Hughes Network Systems
VIDEO: More than ever before, the customer relationship is being addressed directly by digital tools. In this Hughes Network Tech Talk, Karthik Ganesuni describes how APIs may be leveraged to create an optimal customer experience by simplifying the integration across a multitude of technologies. Watch the video now to learn more.
Posted: 13 Sep 2024 | Premiered: 14 Sep 2024

TOPICS:  .NET
Hughes Network Systems

Putting People First
sponsored by ServiceNow
VIDEO: While AI technology continues to flourish in today’s marketplace, businesses have a fantastic opportunity to learn how to utilize AI in combination with human intelligence to create a modern and efficient customer experience. When combined correctly, this strategy is transforming the CX for customers and businesses. Watch this video to learn more.
Posted: 18 Apr 2024 | Premiered: 18 Apr 2024

TOPICS:  .NET
ServiceNow

Scheidt & Bachmann Achieves Operational Excellence With ServiceNow
sponsored by ServiceNow
VIDEO: Schiedt & Bachmann is a leading parking solutions provider but needed to scale up its digital services as it expanded its global subsidiaries and needed to manage 5,000 customers and almost 11,000 car parks worldwide. Watch how ServiceNow and Schiedt & Bachmann made it all happen in this short video.
Posted: 13 Apr 2024 | Premiered: 13 Apr 2024

TOPICS:  .NET
ServiceNow

Inside the Mind of a Restaurant Industry CIO
sponsored by Hughes Network Systems
WEBCAST: Technology is changing the way the world works. No industry is exempt. In this webcast, Hughes Network's Tim Tang, sits down with respected restaurant industry CIO, Tom Seeker, to discuss the challenges facing leaders in the restaurant industry. Watch now to learn more.
Posted: 03 Dec 2024 | Premiered: Sep 17, 2024

TOPICS:  .NET
Hughes Network Systems

Inside the Mind of a Restaurant Industry CIO
sponsored by Hughes Network Systems
WEBCAST: Technology is changing the way the world works. No industry is exempt. In this webcast, Hughes Network’s Tim Tang, sits down with respected restaurant industry CIO, Tom Seeker, to discuss the challenges facing leaders in the restaurant industry. Watch now to learn more.
Posted: 17 Sep 2024 | Premiered: Sep 17, 2024

TOPICS:  .NET
Hughes Network Systems

How can Generative AI help Scale up Revenues
sponsored by Publicis Sapient
WEBCAST: Today, customer experience and marketing teams are always looking for new ways that they can enhance their operations and tactics. However, this mainly starts and ends with data. To enable and better manage this, many organizations have started to implement generative AI tools. Tune into this webinar to learn more.
Posted: 20 Dec 2024 | Premiered: Dec 20, 2024

TOPICS:  .NET
All resources sponsored by Publicis Sapient

Accelerate content development with Stability AI's media models on AWS
sponsored by AWS
VIDEO: Watch this Spotlight Series event to see how you can use Stability AI to quickly develop and iterate on creative ideas to accelerate content generation, enabling you to provide more value to customers and differentiate in the market.
Posted: 24 Jul 2024 | Premiered: 24 Jul 2024

AWS

Driving Success In Field Service With AI Innovation
sponsored by ServiceNow
WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
Posted: 22 Feb 2024 | Premiered: Feb 22, 2024

ServiceNow

Cognizant Intel Video
sponsored by Cognizant Intel
WEBCAST: During this roundtable discussion, you’ll learn how to overcome barriers to adoption for generative AI and discover key retail use cases that can help your organization keep up with the competition. Tune into the webcast now to gain expert insights into how generative AI is reshaping the retail industry.
Posted: 19 Nov 2024 | Premiered: Nov 19, 2024

TOPICS:  .NET
Cognizant Intel