Customer Knowledge Management Multimedia

WEBCAST: Are you aligned to maximize customer revenue across marketing, sales, and customer success? Having the right data and insights will help. In this webinar, get expert tips how to use intent monitoring and the data collected to maximize opportunity capture across the entire revenue lifecycle, and deliver a seamless customer journey.

Posted: 08 Feb 2021 | Premiered: Jun 1, 2020

WEBCAST: This live webcast will address the applicability of data quality and data integration techniques within product information management (PIM) initiatives. View this webcast to learn how to address these and other facets of PIM initiatives.

Posted: 04 Oct 2007 | Premiered: Aug 1, 2007

SOFTWARE DEMO: Receive a free demo of Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee the information they need to truly impress customers.

Posted: 01 Jun 2007 | Premiered: 01 Jun 2007

SOFTWARE DEMO: View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers.

Posted: 03 Nov 2008 | Premiered: 31 Oct 2008

VIDEO: In this video, Computer Weekly's editor-in-chief, Bryan Glick, discusses what's happening in security according to our 2018 IT Priorities survey taken by over 250 IT decision makers and managers.

Posted: 08 Feb 2021 | Premiered: 02 May 2018

TRIAL SOFTWARE: Embarcadero® ER/Studio®, an industry-leading data modeling tool, helps companies discover, document, and re-use data assets while providing intuitive reverse engineering, logical modeling, and physical modeling.

Posted: 06 Mar 2008 | Premiered: 06 Mar 2008

WEBCAST: SAS presents part 2 of their webinar series “"Got Bad Data?”. In this latest installment, we'll be discussing the Business analytics framework, data quality as a process, data collection, following data flows and uses, data quality and metrics, and continuous learning and improvement.

Posted: 25 Jun 2009 | Premiered: Jun 25, 2009

WEBCAST: The SAS® Enterprise Data Integration Server gives you the power to know how to quickly attain and manage consistent and trusted data throughout your organization. This webinar will show how this single data integration solution can consolidate vendors, respond quickly to new data integration requirements, and even reduce the overall cost...

Posted: 30 Jun 2009 | Premiered: Jun 30, 2009

TRIAL SOFTWARE: Check out this download to see how the Orion Network Configuration Manager aids in managing network configuration files in multi-vendor network environments, monitoring changes to device configurations and ensuring compliance with federal and corporate policies.

Posted: 14 Jul 2009 | Premiered: 14 Jul 2009

WEBCAST: In this webcast, Industry Analyst at CCW Europe, Simon Hall, chats with leaders from Coveo and Soph about implementing customer-facing AI. Tune in now to access key considerations and best practices.

Posted: 15 Aug 2024 | Premiered: Aug 16, 2024

VIDEO: Christensen is one of the largest distributors of fuels, lubricants, and propane solutions to convenience stores and truck stops. In this video testimonial, Christensen employees share how Hughes is an essential partner for Christensen, providing reliable payment networks for their retailers. Watch now to learn more.

Posted: 14 Aug 2024 | Premiered: 14 Aug 2024

WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.

Posted: 22 Feb 2024 | Premiered: Feb 22, 2024

WEBCAST: To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.

Posted: 16 May 2024 | Premiered: Apr 16, 2024

WEBCAST: The shift-left mindset empowers users to prevent issues before they reach the higher tiers of support. In this webcast, TSA’s John Ragsdale, Coveo’s Bonnie Chase, and Coveo’s Leblanc, come together to discuss how shift left strategy allows organizations to improve customer experience. Watch now to learn more.

Posted: 07 Aug 2024 | Premiered: Aug 7, 2024

VIDEO: Watch this Spotlight Series event to see a demo on how NeMo Retriever can optimize the embedding and retrieval process of RAG to deliver higher accuracy and more efficient responses for AI applications.

Posted: 24 Jul 2024 | Premiered: 24 Jul 2024

VIDEO: How can business leaders make better use of cloud spending? Custom cloud services. Watch this short 3-minute video to learn about Rackspace's counter-intuitive approach to cloud as service with customization for IT cost savings.

Posted: 11 Sep 2019 | Premiered: 06 Jun 2019

VIDEO: Schiedt & Bachmann is a leading parking solutions provider but needed to scale up its digital services as it expanded its global subsidiaries and needed to manage 5,000 customers and almost 11,000 car parks worldwide. Watch how ServiceNow and Schiedt & Bachmann made it all happen in this short video.

Posted: 13 Apr 2024 | Premiered: 13 Apr 2024

VIDEO: Putting an emphasis on data and making sure that it’s accurate and holistic will enable the best experience for customers. That’s why Bio-Rad Laboratories recently partnered with Syniti to consolidate their data. Watch this brief video now to learn about their story and find out how putting data first can drive success for your organization.

Posted: 08 Jul 2024 | Premiered: 08 Jul 2024

WEBCAST: In this 18-minute webinar hosted by Kara Hart, Senior Manager, Customer Advisory at SAS, you'll learn about 5 strategic steps to help your organization get started with AI. Watch now.

Posted: 11 Oct 2024 | Premiered: Oct 11, 2024

VIDEO: Cisco uses the CyberArk Identity Security platform to provide dynamic and one-click privileged access that staff need to deliver and develop services to customers and to accelerate and secure DevOps pipelines with a dynamic secrets management strategy.

Posted: 01 Jun 2024 | Premiered: 21 Aug 2024

WEBCAST: This webcast reveals how advanced automation can help you build an intelligent autonomous infrastructure that can create a more trusted data environment for your AI and machine learning models. Tune in now to discover key AI use cases for telcos that you can leverage to maximize throughput for your customers and partners.

Posted: 09 Aug 2024 | Premiered: Aug 10, 2024

WEBCAST: Releasing software is a complex and risky process, especially in today's fast-paced and competitive market. This video examines how to leverage data and analytics to optimize your release management and achieve higher release success rates.

Posted: 22 Jul 2024 | Premiered: Jul 23, 2024

WEBCAST: Discover how to secure your digital infrastructure against quantum threats. Learn Utimaco's strategic pillars and advice to prepare for the advent of quantum computing, including crypto discovery, PQC-ready hardware, and real-life customer projects. Read the full presentation transcript.

Posted: 17 Jul 2024 | Premiered: Jul 17, 2024

WEBCAST: Organizations know the importance of digital modernization, but a current state of increased IT complexity, rising costs, and an ongoing skills shortage, large projects can be risky without the right help. Moving your apps to a SaaS delivery model is the way to go, but with managed services it can be even easier. Watch this video to learn more.

Posted: 14 Jul 2023 | Premiered: Jul 14, 2023

WEBCAST: In the current economic environment it's become vitally important for organizations selling into healthcare to focus on the key sales and marketing activities that will drive results. In order to do that you need to know you're working with the best healthcare commercial intelligence possible.

Posted: 22 Nov 2022 | Premiered: Oct 13, 2022