User Experience Multimedia

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User Experience Multimedia (View All Report Types)
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The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. PODCAST: In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 14 Apr 2009 \| Premiered: Apr 14, 2009 TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 13 Mar 2009 \| Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT) TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience

SAP and Voice: Optimize Supply Chain Operations sponsored by Voxware, Motorola, and PEAK Technologies WEBCAST: Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively. Posted: 16 Aug 2007 \| Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT) TOPICS: Application Integration \| Business Process Management \| Customer Satisfaction \| Data Warehouses \| Information Technology End Users \| Operational Support Systems \| Order Management Systems \| SAP (Product) \| Supply Chain Management \| TCO \| User Experience \| Voice Recognition \| Voice Recognition Software \| VoiceXML