Driving Success In Field Service With AI Innovation
sponsored by ServiceNow
WEBCAST:
AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
Posted: 22 Feb 2024 | Premiered: Feb 22, 2024
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EMC and Microsoft Delivering Network Aware Service Management
sponsored by Microsoft
WEBCAST:
Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)
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Network-Aware End-to-End Service Management - Demo
sponsored by Microsoft
PRODUCT DEMO:
This is a demo of an end to end service management solution that spans the entire infrastructure.
Posted: 02 Nov 2007 | Premiered: 01 Nov 2007
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Service Operations powered with AI
sponsored by ServiceNow
VIDEO:
When your organization faces limited resources and limited process time, how can your organization keep seamless digital services and operations running without sacrificing employee experience? Tune in to this short video to learn how service operations powered by AI can help
Posted: 08 Feb 2024 | Premiered: 08 Feb 2024
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Scheidt & Bachmann Achieves Operational Excellence With ServiceNow
sponsored by ServiceNow
VIDEO:
Schiedt & Bachmann is a leading parking solutions provider but needed to scale up its digital services as it expanded its global subsidiaries and needed to manage 5,000 customers and almost 11,000 car parks worldwide. Watch how ServiceNow and Schiedt & Bachmann made it all happen in this short video.
Posted: 13 Apr 2024 | Premiered: 13 Apr 2024
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AllCloud - AWS - Managed Services
sponsored by AllCloud
VIDEO:
For organizations that have adopted AWS as their public cloud of choice, there can still be challenges with getting support in a timely manner and overcoming system complexities. However, there is a solution today that enables faster support, streamlined operations, and can improve your overall cloud experience. Watch this video to learn more.
Posted: 01 Jun 2023 | Premiered: 01 Jun 2023
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ControlMap - The Cybersecurity Compliance and vCSO Operations Opportunities for MSPs
sponsored by Scalepad Software
WEBCAST:
Managed service providers are under increased pressure from clients to help improve their security posture, especially when it comes to compliance. Hear from experienced cybersecurity expert and ControlMap co-founder Dan Fox as he lays out a go-to plan for offering cybersecurity compliance to your clients.
Posted: 03 May 2024 | Premiered: May 3, 2024
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Amazon Web Services Video
sponsored by Amazon Web Services
WEBCAST:
Today, AI is transforming industries as organizations leverage the technology to future-proof their medical workforces. But, what exactly are the benefits of AI in a medical setting? What are hospitals doing to successfully implement these solutions and how is it changing operations at a pediatric level? Tune into this webinar to learn more.
Posted: 12 Nov 2024 | Premiered: Nov 12, 2024
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Connected World: Unveiling the Latest in Small Business Connectivity
sponsored by T-Mobile for Business
WEBCAST:
Traditional broadband can limit your business’s potential. Don’t let obsolete functions and outdated features hold you back. In this webcast, experts from CIO Marketing Services, T-Mobile for Business, and IDC Research, come together to discuss the importance of connectivity for modern businesses. Watch now to learn more.
Posted: 11 Jul 2024 | Premiered: Jul 12, 2024
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IV Compounding Service at Allegheny Health Network
sponsored by Omnicell
VIDEO:
Combining advanced robotics with expert services, Omnicell’s IV Compounding Service has been a game-changer for Allegheny General Hospital. Hear from Director of Pharmacy, Dr. Arpit Mehta, as he discusses how the partnership with Omnicell has helped blaze a new trail in pharmacy automation.
Posted: 04 Nov 2024 | Premiered: 04 Nov 2024
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The convergence of 5G, SD-WAN and Zero Trust for enterprise WAN transformation
sponsored by Cradlepoint
WEBCAST:
This session talks about how enterprises can design their next-generation WAN leveraging 5G, SD-WAN and ZTNA, and ensuring application QoE, enhanced resiliency and more effective security. Watch now to learn how ZTNA-based SD-WAN micro-segmentation will enhance enterprise networks while reducing cost.
Posted: 06 Dec 2022 | Premiered: Dec 7, 2022
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Optimize high-tech service excellence: AI strategies & more
sponsored by OSF Digital
WEBCAST:
With 84% of today’s leaders agreeing that generative AI will help their organizations better serve their customers, it’s no wonder that many businesses are adopting new AI tools. However, some aren’t completely sold on AI. Tune into this webinar to learn more.
Posted: 02 Jul 2024 | Premiered: Jul 2, 2024
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Accelerate your time
sponsored by IBM
WEBCAST:
Embedding AI in customer care solutions delivers streamlined operations, enhanced customer interactions, robust data security, and compelling ROI for partners. DMS International, a Build partner, will share how they are using AI, the value they have received or are expecting to get and why they decided to use IBM technology.
Posted: 25 Oct 2024 | Premiered: Oct 25, 2024
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Machine Learning Basics
sponsored by Amazon Web Services
WEBCAST:
Get an overview of the concepts, terminology, and processes of machine learning, and how it can solve business problems. Discover when it is appropriate to use a machine learning model, and the phases of a machine learning pipeline.
Posted: 20 Sep 2024 | Premiered: Sep 20, 2024
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Unleash the Power of AI to Elevate CX
sponsored by Talkdesk
VIDEO:
Research shows that AI and analytics bring a total annual value of up to $2 trillion to the financial services sector. One main driver for this is the adoption of AI in the contact center to improve the speed, accuracy, and efficiency of customer service operations. Watch this video to learn how you can leverage AI to power your CX to a new level.
Posted: 19 Jun 2024 | Premiered: 19 Jun 2024
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AIOps and GenAI OD Webinar
sponsored by ServiceNow
WEBCAST:
For insights about how IT operators can leverage generative AI, check out this webcast featuring experts from ServiceNow.
Posted: 19 Mar 2024 | Premiered: Mar 19, 2024
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Generative AI – Is there a future for the generative telco
sponsored by AWS
WEBCAST:
In this webinar with Mobile World Live, you will hear about the latest developments in generative AI and Machine Learning, its impact on communication service providers, and how to enable better customer experiences and deepen insights into your operations. Tune in now to learn more.
Posted: 30 May 2024 | Premiered: May 30, 2024
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How iFood tracks and resolves major incidents faster
sponsored by Atlassian
WEBCAST:
iFood is a leading food delivery company, delivering 75 million orders a month in Brazil. To handle this demand, iFood needed to improve its incident management process, which was slow and manual. In this webinar, learn how iFood used Jira Service Management to transform their operations.
Posted: 23 Sep 2024 | Premiered: Aug 16, 2024
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Business Value and Impact of SASE Adoption with Netskope & Wipro
sponsored by Netskope
WEBCAST:
In the dynamic landscape of cybersecurity and networking, the transition from legacy systems to Secure Access Service Edge (SASE) architecture presents a transformative opportunity. Learn how SASE reduces maintenance and connectivity costs and understand how SASE enhances remote and hybrid work experiences.
Posted: 08 Nov 2024 | Premiered: Nov 9, 2024
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Fireside Chat with ABI Research
sponsored by HighByte
WEBCAST:
As DataOps continues to evolve, so does the technology you need to keep up. This was the case for Gousto, an online, subscription meal service and delivery company, who began struggling with a lack of operational efficiency and strived to achieve success throughout their Industry 4.0 journey. Tune into the webinar to learn more.
Posted: 05 Sep 2024 | Premiered: Sep 5, 2024
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Healthcare ransomware: Strategies for payers and providers
sponsored by Pure Storage
WEBCAST:
Leading healthcare payers and providers are moving forward on a digital agenda that spans from omnichannel consumer services to improved patient care. Join this webinar to learn about a three-phase approach to data protection that improves detection of possible attacks and accelerates recovery.
Posted: 23 Aug 2024 | Premiered: Aug 23, 2024
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AI and AP The Changes, Challenges and Opportunities
sponsored by Oversight Systems
WEBCAST:
As the financial services industry continues its efforts to keep up with digital transformation, many organizations have turned to artificial intelligence and automation to help with their accounts payable (AP) processes. But what does this mean for AP professionals and their teams? Tune into this webinar to learn more.
Posted: 04 Oct 2023 | Premiered: Oct 5, 2023
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SASE and Zero Trust in the Era of AI
sponsored by Netskope
WEBCAST:
Discover how Secure Access Service Edge (SASE) can transform your organization in the age of digital transformation and generative AI. Join Netskope CEO and industry visionary Sanjay Beri as he shares insights on how SASE aligns with evolving business needs and technological advancements.
Posted: 06 Nov 2024 | Premiered: Nov 7, 2024
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Helping Healthcare Organizations Be Resilient to Disasters & Ransomware
sponsored by AWS Healthcare
WEBCAST:
Disasters, whether human-made or natural are unavoidable, so planning for them is critical to ensuring delivery of care and services, regardless of the situation. Most organizations are more aware of and planning for high-profile data breaches and ransomware but many are not prepared for the most common types of disasters and human errors.
Posted: 30 Nov 2022 | Premiered: May 5, 2022
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