Wireless Service Operators Multimedia

WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.

Posted: 22 Feb 2024 | Premiered: Feb 22, 2024

PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.

Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.

Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

VIDEO: When your organization faces limited resources and limited process time, how can your organization keep seamless digital services and operations running without sacrificing employee experience? Tune in to this short video to learn how service operations powered by AI can help

Posted: 08 Feb 2024 | Premiered: 08 Feb 2024

VIDEO: Schiedt & Bachmann is a leading parking solutions provider but needed to scale up its digital services as it expanded its global subsidiaries and needed to manage 5,000 customers and almost 11,000 car parks worldwide. Watch how ServiceNow and Schiedt & Bachmann made it all happen in this short video.

Posted: 13 Apr 2024 | Premiered: 13 Apr 2024

VIDEO: For organizations that have adopted AWS as their public cloud of choice, there can still be challenges with getting support in a timely manner and overcoming system complexities. However, there is a solution today that enables faster support, streamlined operations, and can improve your overall cloud experience. Watch this video to learn more.

Posted: 01 Jun 2023 | Premiered: 01 Jun 2023

WEBCAST: Managed service providers are under increased pressure from clients to help improve their security posture, especially when it comes to compliance. Hear from experienced cybersecurity expert and ControlMap co-founder Dan Fox as he lays out a go-to plan for offering cybersecurity compliance to your clients.

Posted: 03 May 2024 | Premiered: May 3, 2024

VIDEO: Combining advanced robotics with expert services, Omnicell’s IV Compounding Service has been a game-changer for Allegheny General Hospital. Hear from Director of Pharmacy, Dr. Arpit Mehta, as he discusses how the partnership with Omnicell has helped blaze a new trail in pharmacy automation.

Posted: 04 Nov 2024 | Premiered: 04 Nov 2024

WEBCAST: With 84% of today’s leaders agreeing that generative AI will help their organizations better serve their customers, it’s no wonder that many businesses are adopting new AI tools. However, some aren’t completely sold on AI. Tune into this webinar to learn more.

Posted: 02 Jul 2024 | Premiered: Jul 2, 2024

WEBCAST: Get an overview of the concepts, terminology, and processes of machine learning, and how it can solve business problems. Discover when it is appropriate to use a machine learning model, and the phases of a machine learning pipeline.

Posted: 20 Sep 2024 | Premiered: Sep 20, 2024

VIDEO: Research shows that AI and analytics bring a total annual value of up to $2 trillion to the financial services sector. One main driver for this is the adoption of AI in the contact center to improve the speed, accuracy, and efficiency of customer service operations. Watch this video to learn how you can leverage AI to power your CX to a new level.

Posted: 19 Jun 2024 | Premiered: 19 Jun 2024

VIDEO: As today’s businesses continue to turn to the cloud to improve the efficiency of their operations, many are facing the real challenges of managing the costs of these solutions and services effectively. Tune into this short video to learn more.

Posted: 12 Dec 2024 | Premiered: 12 Dec 2024

WEBCAST: Despite the prioritization of holistic customer engagement and personalization for many customer experience (CX) and service teams, many find themselves challenged. So, how can organizations improve their personalization? Tune into this webinar to learn more.

Posted: 20 Dec 2024 | Premiered: Dec 20, 2024

WEBCAST: For insights about how IT operators can leverage generative AI, check out this webcast featuring experts from ServiceNow.

Posted: 19 Mar 2024 | Premiered: Mar 19, 2024

WEBCAST: In this fireside chat, Uzi Ailon, VP DevSecOps, CyberArk, Lucy Kerner, Director of Security Global Strategy and Evangelism, Red Hat and Melinda Marks, Practice Director of Cybersecurity, Enterprise Strategy Group will discuss the new security risks introduced by GenAI and how to incorporate secure development practices for GenAI applications.

Posted: 18 Dec 2024 | Premiered: Dec 18, 2024

WEBCAST: iFood is a leading food delivery company, delivering 75 million orders a month in Brazil. To handle this demand, iFood needed to improve its incident management process, which was slow and manual. In this webinar, learn how iFood used Jira Service Management to transform their operations.

Posted: 23 Sep 2024 | Premiered: Aug 16, 2024

WEBCAST: As DataOps continues to evolve, so does the technology you need to keep up. This was the case for Gousto, an online, subscription meal service and delivery company, who began struggling with a lack of operational efficiency and strived to achieve success throughout their Industry 4.0 journey. Tune into the webinar to learn more.

Posted: 05 Sep 2024 | Premiered: Sep 5, 2024

WEBCAST: As the financial services industry continues its efforts to keep up with digital transformation, many organizations have turned to artificial intelligence and automation to help with their accounts payable (AP) processes. But what does this mean for AP professionals and their teams? Tune into this webinar to learn more.

Posted: 04 Oct 2023 | Premiered: Oct 5, 2023

WEBCAST: Disasters, whether human-made or natural are unavoidable, so planning for them is critical to ensuring delivery of care and services, regardless of the situation. Most organizations are more aware of and planning for high-profile data breaches and ransomware but many are not prepared for the most common types of disasters and human errors.

Posted: 30 Nov 2022 | Premiered: May 5, 2022

WEBCAST: To unlock the power of GPUs for your organization, and put them to work to underpin your valuable AI workloads, watch this webinar hosted by Jeff Chu from Penguin Solutions to discover a 5-phase approach for maximizing utilization, 7 benefits of automating GPU infrastructure management, and more.

Posted: 28 Nov 2024 | Premiered: Nov 28, 2024

WEBCAST: Explore how to enable business growth with digital employee experience (DEX) solutions that address the challenges of flexible work models. Download the video to learn more.

Posted: 11 Dec 2024 | Premiered: Dec 7, 2024