WHITE PAPER:
In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands.
WHITE PAPER:
This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.
WHITE PAPER:
This paper describes virtualization capabilities of the new Hitachi Universal Storage Platform™ V with Hitachi Dynamic Provisioning software which improve storage utilization to new levels...
WHITE PAPER:
This paper introduces the IBM Rational change and release management solution to help companies streamline and accelerate their software and systems delivery lifecycle.
WHITE PAPER:
VMware has evolved to meet the needs of its growing customer base and has built an excellent foundation for data protection. It's Designed to work in conjunction with third-party backup software applications.
WHITE PAPER:
This paper is about the critical role that integrated requirements management can play in helping to ensure that your business goals and IT investment are continuously aligned.
WHITE PAPER:
This paper explains the two primary methods for discovering Web application vulnerabilities: using manual penetration testing and code review or using automated scanning tools and static analysis.
WHITE PAPER:
This document provides information on Dell's PowerVault MD3000i Plus MD1000 storage solution for Microsoft Exchange Server 2007, based on Microsoft Exchange Solution Reviewed Program (ESRP) Storage program.
