Automated Collection Software White Papers

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Automated Collection Software White Papers (View All Report Types)

Performance and Scalability Benchmark: Oracle Communications Billing and Revenue Management sponsored by Sun Microsystems, Inc. WHITE PAPER: The Oracle Communications BRM application suite is a Tier 1, convergent billing framework that is architected for leading service providers. This white paper describes the performance and scalability results of Oracle Communications BRM 7.3.1 from the recent benchmark conducted at Sun Solutions Center in Paris and France. Posted: 10 Mar 2009 \| Published: 01 Jul 2008 TOPICS: Billing Software \| Customer Data Integration \| Customer Data Management \| Data Center Consolidation \| Data Governance \| Database Management \| Oracle (Product) \| Payment Processing \| Pricing \| Revenue Projections \| Solaris

A Guide to Accelerating Business Value for Microsoft Environments sponsored by EMC Corporation WHITE PAPER: In this guide we'll learn how EMC can accelerate the business value of Microsoft environments of any size and scope. Posted: 10 Mar 2008 \| Published: 01 Oct 2007 TOPICS: Best Practices \| Content Management \| Data Migration \| Productivity \| Software

Reinventing the Desktop sponsored by Pano Logic, Inc WHITE PAPER: Pano is a solution built specifically for desktop virtualization and it consists of a palm-sized device that connects a user's keyboard, mouse, monitor, and USB. Posted: 28 Feb 2008 \| Published: 01 Jan 2007 TOPICS: Patch Management \| Security Threats \| Software \| Total Cost of Ownership \| Vulnerabilities

Hitachi Dynamic Provisioning Software at United Airlines sponsored by Hitachi Vantara WHITE PAPER: This paper describes virtualization capabilities of the new Hitachi Universal Storage Platform™ V with Hitachi Dynamic Provisioning software which improve storage utilization to new levels... Posted: 11 Aug 2008 \| Published: 01 Mar 2008 TOPICS: Best Practices \| SAN \| Software \| Storage Management \| Storage Systems

Eight Strategies for First Rate Customer Service sponsored by Cisco Systems, Inc. WHITE PAPER: This paper provides eight strategies for creating a relationship with your customers that will keep them coming back. Posted: 06 Oct 2008 \| Published: 03 Oct 2008 TOPICS: Communications Networks \| CRM \| Customer Loyalty \| IP \| Network Convergence \| Network Management Services \| SMBs \| Software

Red Hat Enterprise Linux 5 General Overview sponsored by Red Hat and JBoss WHITE PAPER: Red Hat Enterprise Linux 5 was released in early 2007. Learn about its enhanced level of capabilities and new levels of performance, scalability and security. Posted: 18 Sep 2007 \| Published: 01 Feb 2007 TOPICS: Applications Software \| Data Center Management \| Data Management \| Enterprise Systems \| Linux \| Open Source \| Open Source Software \| Server Virtualization \| Storage Virtualization

Total Economic Impact of Oracle Enterprise Manager Database Management Packs sponsored by Oracle Corporation WHITE PAPER: This study highlights the benefits and costs of deploying the Oracle Enterprise Manager Diagnostic Pack and Tuning Pack across the enterprise of a sample organization. The study examines the estimated ROI for the sample organization and presents aggregate findings derived from the interview and analysis process and Forrester's independent research. Posted: 18 Mar 2009 \| Published: 18 Feb 2008 TOPICS: Database Management \| Database Performance Management \| Diagnostic and Test Software \| Enterprise Applications Software \| Enterprise Systems \| Oracle (Product) \| ROI \| SQL

A Tour of HP Sarbanes-Oxley IT Assessment sponsored by Hewlett Packard Enterprise WHITE PAPER: This white paper describes HP Sarbanes-Oxley IT Assessment Accelerator, a template of pre-defined information based on ITGI's COBIT, which is loaded into HP Quality Center to help your organization define and execute Sarbanes-Oxley testing, evaluate the results, and develop remediation plans. Posted: 29 Apr 2009 \| Published: 01 Apr 2009 TOPICS: Business Intelligence \| Business Service Management \| Compliance (Finance) \| Compliance (Systems Operations) \| Compliance Best Practices \| Composite Applications Software \| Software \| Software as a Service \| Software Best Practices

Leverage ERP for Sales & Operations Planning sponsored by IFS WHITE PAPER: Read this white paper to learn how to use your ERP to facilitate Sales and Operations Planning (S&OP), which helps manufacturers rapidly adjust to changes in the market. Posted: 12 Jan 2009 \| Published: 12 Jan 2009 TOPICS: CRM \| Enterprise Systems \| ERP \| Marketing \| Sales \| Software \| Strategic Planning

The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? sponsored by ABS Associates, Inc. WHITE PAPER: Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy. Posted: 13 Feb 2008 \| Published: 13 Feb 2008 TOPICS: Customer Service \| Outsourcing \| Productivity \| Sales \| Software