Outsourcing Reports

EZINE: In this week's Computer Weekly, after Birmingham City Council's disastrous Oracle project cost over £100m, we analyse where it all went wrong. Our new buyer's guide examines building a sustainable IT strategy. And we find out how Thomson Reuters is using AI to enhance its product offerings. Read the issue now.

Posted: 19 Mar 2024 | Published: 19 Mar 2024

EGUIDE: When MLC decided to move all its infrastructure, applications and services to the public cloud, its journey was more about people than technology. Learn how MLC overcame these people-related challenges in its move to cloud, improved its security posture and reduced infrastructure spending.

Posted: 17 Jul 2023 | Published: 17 Jul 2023

EZINE: In this week's Computer Weekly, we find out how the IT team behind the 2022 Commonwealth Games in Birmingham delivered a winning performance, how the centuries-old London insurance market is going digital, thanks to Lloyd's of London, and how low-cost high street stores succumbed to the inevitable and are going online. Read the issue now.

Posted: 20 Sep 2022 | Published: 20 Sep 2022

RESOURCE: Like most IT purchase decisions, managed services are not a decision to be taken lightly. That's where this guide will help. Access your copy of this exclusive "Before-You-Buy" Guidebook on IT Managed Services to get a closer look at the latest market factors to consider before signing off on new IT management services.

Posted: 25 Mar 2021 | Published: 25 Mar 2021

EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?

Posted: 08 Feb 2021 | Published: 19 Oct 2020

EZINE: Norway's second largest city, Bergen, is building a tech ecosystem that is beginning its development with a focus on the city's industrial heritage. Also in this issue, read how Norway's government has had to backtrack on a law that removed tax relief on energy consumption at datacentres that process cryptocurrency mining.

Posted: 08 Feb 2021 | Published: 27 Aug 2020

EGUIDE: IT spending plunged in March, drastically reducing increases that had been expected in the EMEA region.

Posted: 08 Feb 2021 | Published: 06 May 2020

WHITE PAPER: Third-party maintenance can give back control of your equipment life cycle, reduce long-term maintenance costs, and help maximize data center investments. Inside, learn how to accurately weigh the pros and cons of switching away from traditional OEM support.

Posted: 08 Feb 2021 | Published: 23 Jan 2020

EZINE: Software robots are being used by more than 20 local authorities in Sweden to carry out repetitive tasks previously done manually, such as document and data checks, freeing up social workers to make life-changing decisions for the needy.

Posted: 08 Feb 2021 | Published: 14 Nov 2019

EZINE: In this week's Computer Weekly, we find out how organisations are using an API-based approach to software development to boost digital initiatives. We examine the potential pitfalls in using cloud storage. And we talk to the Department for Work and Pensions about its four-year project to move from outsourced IT to the cloud. Read the issue now.

Posted: 08 Feb 2021 | Published: 05 Nov 2019

EZINE: In this week's Computer Weekly, we talk to leading high street and online retailers to find out how they are using AI to get more from their customer data. New research suggests outsourcing is bad for software development – we assess the issues. And we look at how to ensure data protection when using containers. Read the issue now.

Posted: 08 Feb 2021 | Published: 07 Sep 2018

EGUIDE: In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry.

Posted: 08 Feb 2021 | Published: 17 Apr 2018

EGUIDE: In this e-guide, we'll share case studies from companies who have gone down the colocation route, and take a look at some of the latest developments to affect this part of the wider datacentre market.

Posted: 08 Feb 2021 | Published: 31 Jan 2018

EZINE: In this week's Computer Weekly, we examine the threats to the global IT services sector caused by the political turmoil in the US and UK. Home Office IT chief Sarah Wilkinson discusses digital transformation in a large government department. And we find out how business leaders need to improve their digital skills. Read the issue now.

Posted: 08 Feb 2021 | Published: 16 May 2017

EZINE: In this week's issue we investigate the hidden threats lurking in every company and discuss what options CIOs and heads of security have to limit damage. We also look at three ways CIOs can fund digital initiatives. Plus, with the shift from traditional desktop IT, what is the future of Windows in a multi-device world?

Posted: 08 Feb 2021 | Published: 14 Dec 2016

EZINE: In this 13-page buyer's guide, Computer Weekly looks at the effects on the IT department of technology commoditisation, open source and software as a service, the trend of insourcing IT, and the concept of service integration and management for outsourced services.

Posted: 08 Feb 2021 | Published: 05 Apr 2016

EBOOK: The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.

Posted: 04 May 2009 | Published: 04 May 2009

WHITE PAPER: This paper provides answers to basic questions relating to the management of outsourced development and maintenance. What is the metrics approach to managing sub-contractors? What is the quality of the code expected to be that has been developed by the sub-contractor? Read on for the answers to these and other important considerations.

Posted: 13 Mar 2009 | Published: 13 Mar 2009

WHITE PAPER: Learn from the success one of the largest U.S. retailers who implemented an integrated global HR outsourcing solution that combined process, technology, domain, and service delivery expertise.

Posted: 13 Jan 2009 | Published: 13 Jan 2009

WHITE PAPER: This white paper looks at some of the management risks and challenges associated with outsourced manufacturing strategies and summarizes the proven ways used by companies that have successfully resolved or mitigated these risks.

Posted: 05 Dec 2008 | Published: 05 Dec 2008

EZINE: This magazine issue covers several topics, including industry salary trends, information about backups, storage consolidation tips, and data migration tips.

Posted: 14 Nov 2008 | Published: 14 Nov 2008

PRESENTATION TRANSCRIPT: This transcript is a printable version of the video presented by enterprise expert Gary Audin which is designed to help service providers sell beyond connectivity.

Posted: 01 Oct 2008 | Published: 01 Oct 2008

WHITE PAPER: In this report, BusinessWeek Research Services (BWRS) launched a research program to determine the views of C-level managers—at large companies on how to improve the value derived from human resources outsourcing.

Posted: 18 Sep 2008 | Published: 18 Sep 2008

WHITE PAPER: This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.

Posted: 08 Aug 2008 | Published: 01 Jan 2007

WHITE PAPER: Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously.

Posted: 01 Jul 2008 | Published: 01 Jun 2008