Eight Strategies for First Rate Customer Service
sponsored by Cisco Systems, Inc.
WHITE PAPER:
This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.
Posted: 06 Oct 2008 | Published: 03 Oct 2008
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ENTERPRISE APPLICATION ARCHIVING: Unified Protection and Management for Enterprise Application Output
sponsored by EMC Corporation
WHITE PAPER:
Today easy management of and access to archives is more than compliance and governance, it is also about improving service, repurposing content, creating new revenue streams, protecting public safety and more.
Posted: 13 Mar 2008 | Published: 12 Mar 2008
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Performance Center of Excellence
sponsored by Hewlett Packard Enterprise
WHITE PAPER:
As the application lifecycle evolves, components that drive efficiency and quality become more crucial. Organizations building centers of excellence (CoE) around performance testing find that the CoE centralizes resources and utilizes the full capabilities of today's robust automation products. Read on to learn more about the benefits of CoE.
Posted: 27 Feb 2009 | Published: 27 Feb 2009
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PACs for Industrial Control, the Future of Control
sponsored by National Instruments
WHITE PAPER:
This white paper explores the origins of the Programmable Automation Controllers (PAC), how PACs differ from Programmable Logic Controllers (PLC) and PCs, and the future direction of industrial control with PACs.
Posted: 16 Sep 2008 | Published: 16 Sep 2008
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Integrated Solutions for Defect and Project Tracking
sponsored by TechExcel
WHITE PAPER:
This paper describes the unique approach and conceptual model that has made DevTrack a clear leader in today's competitive defect tracking market.
Posted: 05 Jun 2008 | Published: 05 Jun 2008
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Five Technologies Simplifying Infrastructure Management
sponsored by Liebert Corporation
WHITE PAPER:
This paper describes five infrastructure technologies that are making it easier for growing businesses to introduce new IT systems as needed while maintaining high levels of availability.
Posted: 20 Feb 2008 | Published: 01 Jan 2007
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5 Ways IT Equipment Rentals Can Save Your Neck
sponsored by Canvas Systems
WHITE PAPER:
Find out how renting pre-owned IT equipment can help your business succeed in completing projects.
Posted: 14 Dec 2007 | Published: 01 Dec 2007
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HP Integrity Systems: Family Guide
sponsored by Hewlett Packard Enterprise
WHITE PAPER:
The HP Adaptive Infrastructure portfolio creates the foundation for delivering better business outcomes by enabling you to reduce operational costs, accelerate speed of IT change, and deliver higher quality of service to the business.
Posted: 16 Oct 2008 | Published: 16 Oct 2008
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Epicor ICE 2.0: Introducing Next-Generation Business Architecture
sponsored by Epicor Software Corporation
WHITE PAPER:
Epicor Internet Component Environment (ICE) 2.0 is a modern business architecture and application framework which utilizes a 100% service-oriented architecture (SOA) and Web 2.0 technologies for a new breed of enterprise solution.
Posted: 21 Nov 2008 | Published: 21 Nov 2008
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Web Application Security: Automated Scanning versus Manual Penetration Testing
sponsored by Logicalis
WHITE PAPER:
This paper explains the two primary methods for discovering Web application vulnerabilities: using manual penetration testing and code review or using automated scanning tools and static analysis.
Posted: 11 Dec 2008 | Published: 11 Dec 2008
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