Companies White Papers

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Companies White Papers (View All Report Types)

Deploying a Wireless LAN sponsored by BlackBerry WHITE PAPER: Many factors must be considered when planning for a WLAN deployment. This paper provides a starting point for posing questions to WLAN equipment and service vendors. Posted: 18 May 2007 \| Published: 01 May 2007 TOPICS: 802.11 \| Mobile Workers \| Security Standards \| Vendor Selection \| VoWLAN \| Wireless Computing \| Wireless Networks \| Wireless Security \| WLAN \| WLAN Management

Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations sponsored by Oracle Corporation WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system. Posted: 16 Jan 2007 \| Published: 01 Aug 2006 TOPICS: Business IT Alignment \| CRM \| CRM Best Practices \| Information Technology End Users \| ROI \| Systems Design and Development \| Vendor Selection

Integrate Automated Order Processing with SAP Applications sponsored by Esker Inc. WHITE PAPER: Inefficient sales order processing can cause companies to miss tremendous opportunities for improved profitability. Learn how automating the sales order process can eliminate the inefficiencies and limitations of manual order processing. Posted: 04 Oct 2007 \| Published: 04 Oct 2007 TOPICS: Business Performance Management \| Business Process Automation \| Business Process Management \| Customer Satisfaction \| Order Management Systems \| ROI \| Sales Order Management \| Vendor Selection \| Workflow Software

Better Decision-Making: How Smart Companies Win with Cognos Management sponsored by IBM Cognos WHITE PAPER: Learn how to utilize performance management solutions to prepare for the unknown future. Answer your fundamental business questions and gain deeper insight into your business to enable for better decision-making. Posted: 29 May 2007 \| Published: 01 Feb 2007 TOPICS: Business Intelligence \| Business Intelligence Software \| Business IT Alignment \| Dashboards \| Information Management \| Reporting Software \| SOA \| Vendor Selection

Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices sponsored by Oracle Corporation WHITE PAPER: This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions. Posted: 02 Jun 2008 \| Published: 01 Mar 2008 TOPICS: Application Deployment \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Service Best Practices \| Customer Support Software \| Oracle (Product) \| Reporting Software \| Sales Contact Management Software \| Sales Force Automation \| Sales Information Systems \| Vendor Selection

Selecting a Practical Enterprise Content Management Solution: Critical Considerations sponsored by Xerox DocuShare WHITE PAPER: Learn how to put together your content management strategy from the ground up, taking into account business needs, organizational structure and strategic objectives. Posted: 08 May 2008 \| Published: 01 Sep 2007 TOPICS: Content Management Systems \| Document Management \| Document Management Software \| Enterprise Content Management \| Enterprise Content Management Software \| Information Storage and Retrieval Systems \| Records Management \| Records Management Software \| Vendor Selection

Ensuring Customer Loyalty: Designing Next-Generation Loyalty Programs sponsored by Oracle Corporation WHITE PAPER: Loyalty programs are a necessary part of a successful CRM program and long-term customer retention. Compare available programs, learn what a loyalty program can achieve for your business and gain an eight step guide to designing your own successful plan. Posted: 16 Jan 2007 \| Published: 01 Feb 2005 TOPICS: Change Management \| CRM \| CRM Best Practices \| Customer Loyalty \| Vendor Selection

Enterprise Resource Planning Software: Taking the Plunge sponsored by VAI, Vormittag Associates, Inc. WHITE PAPER: Check out this white paper to discover the many benefits of Enterprise Resource Planning (ERP) software. Posted: 20 Mar 2009 \| Published: 20 Mar 2009 TOPICS: Call Centers \| CRM \| Data Integration \| ERP \| Sales Force Automation \| SMBs \| Software Selection \| Systems Operations \| Vendor Selection

Choosing a Remote DBA instead of a Full-time Consultant? sponsored by Ntirety WHITE PAPER: Relational databases like Oracle grow 3x to 5x in size every three years, but most are not backed up properly. Learn about one of the newest trends in the industry: to outsource or out-task to your database administration needs. Posted: 30 Nov 2007 \| Published: 30 Nov 2007 TOPICS: Database Management \| Database Performance Management \| Market Trends \| Oracle (Product) \| Outsourcing \| Relational Database Management Systems \| ROI \| Software Upgrades \| Vendor Selection

Stratecast: An SSL VPN Selection Framework: One Size Does Not Fit All sponsored by SonicWALL WHITE PAPER: SSL VPN is an important layer of protection for your company. This paper details an SSL VPN selection framework to help you evaluate the best option for your organization and how to save time and money when selecting your next SSL VPN. Posted: 14 Nov 2007 \| Published: 01 Nov 2007 TOPICS: Access Control \| Access Control Software \| Data Security \| Endpoint Security \| Information Security \| Malware \| Risk Assessment \| Risk Management \| SSL VPN \| Vendor Selection \| Virus Protection \| VPN Appliances