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SSL VPN is an important layer of protection for your company. This paper details an SSL VPN selection framework to help you evaluate the best option for your organization and how to save time and money when selecting your next SSL VPN.
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This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.
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Relational databases like Oracle grow 3x to 5x in size every three years, but most are not backed up properly. Learn about one of the newest trends in the industry: to outsource or out-task to your database administration needs.
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Inefficient sales order processing can cause companies to miss tremendous opportunities for improved profitability. Learn how automating the sales order process can eliminate the inefficiencies and limitations of manual order processing.
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Loyalty programs are a necessary part of a successful CRM program and long-term customer retention. Compare available programs, learn what a loyalty program can achieve for your business and gain an eight step guide to designing your own successful plan.
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Many factors must be considered when planning for a WLAN deployment. This paper provides a starting point for posing questions to WLAN equipment and service vendors.
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Learn how to put together your content management strategy from the ground up, taking into account business needs, organizational structure and strategic objectives.
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Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.