Computer Telephone Integration White Papers

(View All Report Types)
How to Have Productive Experiences for Your Employees
sponsored by ServiceNow
WHITE PAPER: An organization is only as strong as its employees. Read this paper to learn how the path to delivering productive employee experiences and supporting new ways of working begins with creating exceptional experiences.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management
ServiceNow

Why Strategic Automation Empowers Employees for HR and Workplace Services
sponsored by ServiceNow
WHITE PAPER: This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
Posted: 14 Feb 2023 | Published: 14 Feb 2023

TOPICS:  IT Management
ServiceNow

Service Orientation and Its Role in Your Connected Systems Strategy: Building Distributed Applications
sponsored by Microsoft Corporation India Pvt Ltd
WHITE PAPER: This white paper presents the Microsoft Corporation vision for service orientation and service-oriented architecture in enterprise computing.
Posted: 20 Oct 2008 | Published: 18 Oct 2008

Microsoft Corporation India Pvt Ltd

Best Practices for NT to Active Directory Migration
sponsored by Dell Software
WHITE PAPER: This document provides best practices for migration from NT to Active Directory. Note that it is not a substitute for Aelita Domain Migration Wizard's User's Guide and on-line help, which contain detailed information on the tool and its options.
Posted: 01 Apr 2008 | Published: 22 Nov 2005

Dell Software

A Guide to Systems Planning for Data Center Management
sponsored by Schneider Electric
WHITE PAPER: In this paper, you will learn how to eliminate systems planning problems with an orderly sequence of tasks that progressively transform and refine information from initial concept to final data center design.
Posted: 04 Feb 2009 | Published: 03 Feb 2009

Schneider Electric

Cisco UCS – A Real World TCO Analysis
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper reveals five opportunities for infrastructure cost savings. Learn how to simplify management of your data center through integration and automation of network, compute, and virtualization technologies.
Posted: 03 Jun 2011 | Published: 01 Apr 2011

Cisco Systems, Inc.

Realizing the Enterprise Test Automation Vision
sponsored by Infosys Technologies Limited
WHITE PAPER: Replacing manual testing with test automation tools can lead to set backs for an organization. Read this paper to learn how these set backs can actually be leveraged as a part of the business processes that are involved in investing in test automation.
Posted: 08 Feb 2007 | Published: 01 Aug 2006

Infosys Technologies Limited

Taking the CRM Call: Should You Roll Out Enterprise CRM?
sponsored by Infosys Technologies Limited
WHITE PAPER: Implementing a CRM solution can be difficult for organizations that have multiple business units. Read this paper to learn how your organization can benefit from a CRM strategy that provides an understanding and guidelines for reaching long term goals.
Posted: 14 May 2007 | Published: 01 Sep 2006

Infosys Technologies Limited

8 Questions You Should Ask About Linux Systems Management
sponsored by Red Hat and JBoss
WHITE PAPER: IT organizations are always looking for ways to save money and time without compromising on issues like security or compliance. Exploring the value of your systems management solution is a lot easier when you know the right questions to ask. We have a few suggestions for how to get started.
Posted: 29 Jul 2009 | Published: 28 Jul 2009

Red Hat and JBoss

Achieving Cost Savings in Backup with Deduplication
sponsored by ExaGrid Systems, Inc.
WHITE PAPER: This document discusses that dollars and time currently consumed by existing tape libraries can be far better utilized by moving to disk back-up with deduplication.
Posted: 09 Jul 2010 | Published: 09 Jul 2010

ExaGrid Systems, Inc.