Computer Telephone Integration White Papers

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Making Employee Journeys Unforgettable
sponsored by ServiceNow
WHITE PAPER: Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management
ServiceNow

Supercharging Employee Growth and Development
sponsored by ServiceNow
WHITE PAPER: Business Leaders are finding that focusing on skills, rather than jobs or degrees, strengthens your workforce with modern data and insights. This paper presents four ways that a skills-powered approach can supercharge employee growth and development.
Posted: 06 Oct 2023 | Published: 06 Oct 2023

TOPICS:  IT Management
ServiceNow

The Top 3 Cost-Cutting Mistakes CIOs Make And How to Avoid Them
sponsored by Rally Software
WHITE PAPER: The current economic downturn has resulted in contraction of IT Department budgets and a mandate to allocate resources to only the most critical projects, then execute it flawlessly. In these tough times, it is imperative for CIOs to deliver more value as IT budgets fall.
Posted: 03 Apr 2009 | Published: 03 Apr 2009

Rally Software

The Perfect Storm - Why Now Is The Time For Open Source
sponsored by Red Hat and Intel
WHITE PAPER: Open source is recognized for its ease of use, high performance, and affordability, especially amidst turbulent economic conditions. The high value of open source, coupled with economic and organizational pressure, represents a "perfect storm" for CIOs, giving them the opportunity to deploy high-performing, cost-effective open source solutions.
Posted: 19 Jun 2009 | Published: 01 Jun 2009

Red Hat and Intel

Making Web 2.0 Work for Your Enterprise: Internal Deployments
sponsored by Oracle Corporation
WHITE PAPER: Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market.
Posted: 03 Apr 2009 | Published: 01 Aug 2008

Oracle Corporation

Best Practices for NT to Active Directory Migration
sponsored by Dell Software
WHITE PAPER: This document provides best practices for migration from NT to Active Directory. Note that it is not a substitute for Aelita Domain Migration Wizard's User's Guide and on-line help, which contain detailed information on the tool and its options.
Posted: 01 Apr 2008 | Published: 22 Nov 2005

Dell Software

Integrating Applications in an IP Environment
sponsored by AT&T Corp
WHITE PAPER: There are many application related issues to consider before running "everything over IP". Read this paper to find out what there is to think about and how to approach implementing this type of converged network.
Posted: 22 Jan 2007 | Published: 12 Sep 2006

AT&T Corp

Performance Engineering and Global Software Development
sponsored by Infosys Technologies Limited
WHITE PAPER: High system performance levels can ensure risk reduction and improve costs for business-critical systems. Read this paper to learn how to ensure system performance by combining performance engineering best practices with client delivery.
Posted: 08 Feb 2007 | Published: 01 Jan 2007

Infosys Technologies Limited

Overcoming the Challenges of Green Procurement through eProcurement
sponsored by Dimension Data Global
WHITE PAPER: This eBook discusses nine eProcurement best practices. It also demonstrates how they will help you reduce environmental waste while implementing and managing your Green purchasing program.
Posted: 30 Sep 2008 | Published: 26 Sep 2008

Dimension Data Global

Cisco UCS – A Real World TCO Analysis
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper reveals five opportunities for infrastructure cost savings. Learn how to simplify management of your data center through integration and automation of network, compute, and virtualization technologies.
Posted: 03 Jun 2011 | Published: 01 Apr 2011

Cisco Systems, Inc.