Customer Retention White Papers

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Customer Retention White Papers (View All Report Types)
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Maximizing CRM Effectiveness During Lean Times sponsored by Oracle Corporation WHITE PAPER: When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results. Posted: 10 Jun 2009 \| Published: 10 Jun 2009 TOPICS: Budgeting \| CRM \| Customer Retention \| Customer Service Best Practices \| Downtime \| Economic Environment \| Sales

Self-Service That Really Serves sponsored by Oracle Corporation WHITE PAPER: To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back. Posted: 10 Jun 2009 \| Published: 10 Jun 2009 TOPICS: CRM \| Customer Data Management \| Customer Retention \| Customer Support Software \| eBook Software \| eBusiness Software \| eCommerce \| Sales \| Sales Force Automation