Electronic Business Software White Papers

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Electronic Business Software White Papers (View All Report Types)

Self-Service That Really Serves sponsored by Oracle Corporation WHITE PAPER: To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back. Posted: 10 Jun 2009 \| Published: 10 Jun 2009 TOPICS: CRM \| Customer Data Management \| Customer Retention \| Customer Support Software \| eBook Software \| eBusiness Software \| eCommerce \| Sales \| Sales Force Automation

Best Practices for Printer Management in the Oracle E-Business Suite sponsored by Unitask, Inc. WHITE PAPER: Managing printers within the Oracle E-Business Suite is a complicated and time consuming matter. Read this white paper to learn best practices in printer management for Oracle applications. Posted: 09 Mar 2007 \| Published: 01 Jan 2006 TOPICS: Best Practices \| Data Security \| Document Management \| eBusiness Software \| Information Security \| Oracle (Product) \| Print Management \| Print Management Software \| Regulatory Compliance

Web Application Security: Automated Scanning versus Manual Penetration Testing sponsored by Logicalis WHITE PAPER: This paper explains the two primary methods for discovering Web application vulnerabilities: using manual penetration testing and code review or using automated scanning tools and static analysis. Posted: 11 Dec 2008 \| Published: 11 Dec 2008 TOPICS: Customer Data Management \| Customer Privacy \| HTTP \| HTTPS \| Penetration Testing \| Security Threats \| Software \| Vulnerability Assessments \| Web Application Security

Eight Strategies for First Rate Customer Service sponsored by Cisco Systems, Inc. WHITE PAPER: This paper provides eight strategies for creating a relationship with your customers that will keep them coming back. Posted: 06 Oct 2008 \| Published: 03 Oct 2008 TOPICS: Communications Networks \| CRM \| Customer Loyalty \| IP \| Network Convergence \| Network Management Services \| SMBs \| Software

Smarter system development: a systems engineering trade study to support green initiatives with model-driven development sponsored by IBM WHITE PAPER: Trade study analysis is an effective method of comparing potential solutions to a given problem. Using a model-driven approach allows you to perform trade studies before development or implementation begins and saves time, money, and development headaches. Read on to learn more. Posted: 14 May 2009 \| Published: 01 Apr 2009 TOPICS: Analytic Applications Software \| Decision Support Systems \| Model Driven Architecture \| Program Management \| Project Management \| Software \| Systems Design and Development

Epicor ICE 2.0: Introducing Next-Generation Business Architecture sponsored by Epicor Software Corporation WHITE PAPER: Epicor Internet Component Environment (ICE) 2.0 is a modern business architecture and application framework which utilizes a 100% service-oriented architecture (SOA) and Web 2.0 technologies for a new breed of enterprise solution. Posted: 21 Nov 2008 \| Published: 21 Nov 2008 TOPICS: Business Processes \| CRM \| Enterprise Architectures \| Enterprise Systems \| ERP \| Globalization \| SOA \| Software

EZ Insight Report: IBM Rational Jazz Strategy for Collaborative Application Lifecycle Management (Full report) sponsored by IBM WHITE PAPER: Analyst report which includes new or expanded discussion of Open Services for Lifecycle Collaboration, Rational Requirements Manager, Quality Manager, Insight, and IBM Software Delivery Services for Cloud and Rational Asset Manager. Posted: 13 Mar 2009 \| Published: 13 Mar 2009 TOPICS: Application Life-Cycle Management \| Applications Software \| Collaboration \| Dashboards \| Data Collection \| Instant Messaging \| Productivity \| Regulatory Compliance \| Software Development Methodologies \| Software Quality Assurance

The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? sponsored by ABS Associates, Inc. WHITE PAPER: Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy. Posted: 13 Feb 2008 \| Published: 13 Feb 2008 TOPICS: Customer Service \| Outsourcing \| Productivity \| Sales \| Software

Four Common ERP Implementation Mistakes sponsored by IFS WHITE PAPER: Here are four common mistakes an implementation leader and team can make, and suggestions on how to avoid them. Posted: 12 Jan 2009 \| Published: 12 Jan 2009 TOPICS: Asset Management Services \| Best Practices \| Business Process Automation \| CRM \| ERP \| IT Infrastructure \| Software \| Supply Chain Management

Five Technologies Simplifying Infrastructure Management sponsored by Liebert Corporation WHITE PAPER: This paper describes five infrastructure technologies that are making it easier for growing businesses to introduce new IT systems as needed while maintaining high levels of availability. Posted: 20 Feb 2008 \| Published: 01 Jan 2007 TOPICS: Availability \| Data Centers \| High Availability \| Infrastructure Management \| Software