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Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy.
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This paper describes five infrastructure technologies that are making it easier for growing businesses to introduce new IT systems as needed while maintaining high levels of availability.
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Read this white paper for an analysis of early testing for Intel vPro processor technology in IT departments. See real-world examples of how Intel vPro technology improves security due to the hardware based capabilities not possible with software a...
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This white paper examines the challenges that impede teams as they try to collect, analyze, and evaluate ideas to define the best solution requirements. The paper also provides information on the four critical areas to defining great requirements and how IBM Rational® solutions help teams address these areas.
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Pressure is increasing to better manage supply chains to improve customer service, lower product costs and increase business process efficiency. Read this paper to learn about best practices for improving an organization's supply chain proces...
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This white paper explains what makes spam such an unbearable problem and how spamming tactics are evolving daily to beat anti-spam software.
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In this whitepaper learn how by combining technologies with NI Lab VIEW parallel programming software and NI TestStand test management software, test engineers can create high-performance test systems.
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This document is intended to help organizations deal with the most critical of those threats by providing a list of the top ten database vulnerabilities as identified by Imperva's Application Defense Center.
